2016 Ford FUSION HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
51 owner complaints analyzed
0 distinct recall campaigns
29,600 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 15 of 51 complaints (29.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 8 | 15.7% |
| Braking behavior | 7 | 13.7% |
| Electrical and battery issues | 6 | 11.8% |
| Transmission and shifting | 4 | 7.8% |
| Engine operation | 4 | 7.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 15 |
| Unknown Or Other | 9 |
| Electrical System | 8 |
| Air Bags | 4 |
| Power Train | 4 |
| Service Brakes | 4 |
| Steering | 4 |
| Vehicle Speed Control | 3 |
Engine: 15; Unknown Or Other: 9; Electrical System: 8; Air Bags: 4; Power Train: 4; Service Brakes: 4; Steering: 4; Vehicle Speed Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 8; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 28 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 4 |
| 2017 | 5 |
| 2018 | 3 |
| 2019 | 4 |
| 2020 | 8 |
| 2021 | 4 |
| 2022 | 10 |
| 2023 | 5 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 4 |
2016: 4; 2017: 5; 2018: 3; 2019: 4; 2020: 8; 2021: 4; 2022: 10; 2023: 5; 2024: 2; 2025: 2; 2026: 4
Pattern summary
Engine leads the component reports. Steering behavior appears in 8 complaint narratives. Braking behavior appears in 7 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11244572 · 2019-08-17 (August 17, 2019)
I WAS DRIVING ON THE HIGHWAY, SUDDENLY THE CHECK ENGINE LIGHT WAS ON ALONG WITH SUDDEN LOSE OF ENGINE POWER. THE CAR ENTER SOME KIND OF SAFE MODE THAT CAN ONLY DRIVE UNDER 25 MPH. STEERING WHEEL WAS VERY HEAVY. IT RETURNED TO NORMAL AFTER SEVERAL RESTART. CHECK ENGINE LIGHT STILL ON. WENT TO THE DEALER THE NEXT DAY. THEY TOLD ME IT IS CAUSED BY A FAULTY SENSOR OF THE THROTTLE BODY.
Owner-reported narrative. 25,487 miles reported. Look up ODI 11244572 at NHTSA ↗
Owner report 11319300 · 2020-03-26 (March 26, 2020)
MY AIRBAG IN MY STEERING WHEEL IS POPPED UP AND THE SYNC SYSTEM FOR MY RADIO KEEPS DISCONNECTING AND JUST WILL NOT CONNECT AT ALL. DID A FACTORY RESET WITCH SOLVED THE PROBLEM FOR ONLY A COUPLE DAYS AND WENT BACK TO NOT WORKING AGAIN
Owner-reported narrative. 36,000 miles reported. Look up ODI 11319300 at NHTSA ↗
Owner report 11024554 · 2017-09-20 (September 20, 2017)
WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE C…
Owner-reported narrative. 21,017 miles reported. Look up ODI 11024554 at NHTSA ↗
Owner report 11030308 · 2017-09-28 (September 28, 2017)
WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCEL…
Owner-reported narrative. 24,266 miles reported. Look up ODI 11030308 at NHTSA ↗
Owner report 10935956 · 2016-12-17 (December 17, 2016)
FRIDAY DECEMBER 16, 2016 - 2016 FORD FUSION HYBRID, 16,000 MILES - WHILE DRIVING AT 25 MPH ON A CITY STREET SUDDENLY THE "STOP VEHICLE NOW" WARNING DISPLAYED ON MY DASH. THE VEHICLE CAME TO A COMPLETE SLOW DOWN AND WAS IN LIMP MODE AND I WAS ABLE TO GET TO THE CURB AND STOP. I SHUT DOWN THE ENGINE BECAUSE THE MANUAL ONLY PROVIDED A VAGUE EXPLANATION (MAY BE DUE TO AN ELECTRICAL FAILURE,) AND WAITED, I THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE HOME NORMALLY. NOW I DON'T HAVE ANY IDEA IF IT WILL HAPPEN AGAIN OR WHAT IS CAUSING THE PROBLEM. …
Owner-reported narrative. 16,000 miles reported. Look up ODI 10935956 at NHTSA ↗
Owner report 10966084 · 2017-03-15 (March 15, 2017)
SEVERAL TIMES, WHILE DRIVING (VARIOUS SPEEDS FROM AROUND 35MPH TO 70MPH) THE "ENGINE" STALLED (I PUT 'ENGINE' IN QUOTES BECAUSE THIS IS A HYBRID SO "ENGINE", FOR ME, IS AN ANALOGUE FOR WHATEVER WAS PROPELLING THE CAR, AT THE TIME). THE FIRST TIME THIS HAPPENED, I DIDN'T NOTICE AT FIRST (BEING A HYBRID, THE ENGINE TURNING OFF IS STATUS-QUO). IT WASN'T UNTIL I PRESSED THE ACCELERATOR AND FELT NO ACCELERATION THAT I HAD A CLUE SOMETHING WAS WRONG. THEN I NOTICED THE "YOUR CAR IS NOT IN PARK" [PARAPHRASE] MESSAGE ON THE DASH-DISPLAY. "WELL, I H…
Owner-reported narrative. 27,700 miles reported. Look up ODI 10966084 at NHTSA ↗
Owner report 11324641 · 2020-05-15 (May 15, 2020)
TL* THE CONTACT OWNS 2016 FORD FUSION HYBRID. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE INTO DRIVE, THE VEHICLE FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO SHIFT THE VEHICLE FROM REVERSE TO THE DESIRED GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. INVALID VIN
Owner-reported narrative. 77,000 miles reported. Look up ODI 11324641 at NHTSA ↗
Owner report 10871069 · 2016-05-26 (May 26, 2016)
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 9,000 miles reported. Look up ODI 10871069 at NHTSA ↗