2015 Ford FUSION HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
46 owner complaints analyzed
2 distinct recall campaigns
58,500 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 34 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 15 of 46 complaints (32.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 17 | 37.0% |
| Braking behavior | 15 | 32.6% |
| Transmission and shifting | 6 | 13.0% |
| Engine operation | 4 | 8.7% |
| Electrical and battery issues | 3 | 6.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 15 |
| Service Brakes | 9 |
| Electrical System | 8 |
| Power Train | 6 |
| Engine | 5 |
| Unknown Or Other | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Suspension | 2 |
Steering: 15; Service Brakes: 9; Electrical System: 8; Power Train: 6; Engine: 5; Unknown Or Other: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Suspension: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 1 |
Under 25,000: 10; 25,000 to 49,999: 5; 50,000 to 74,999: 5; 75,000 to 99,999: 8; 100,000 to 149,999: 5; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (10). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 7 |
| 2020 | 5 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 5 |
| 2025 | 2 |
2015: 2; 2016: 2; 2017: 4; 2018: 4; 2019: 7; 2020: 5; 2021: 4; 2022: 4; 2023: 7; 2024: 5; 2025: 2
Pattern summary
Steering leads the component reports. Steering behavior appears in 17 complaint narratives. Braking behavior appears in 15 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11040990 · 2017-10-29 (October 29, 2017)
STEERING WHEEL CAME LOOSE COMING OUT OF PARKING GARAGE AND ALMOST WRECKED. DEALER STATED THEY TIGHTENED THE BOLT AND HOPEFULLY IT DOESN'T COME LOOSE AGAIN. HAVE HAD THE TRANSMISSION COOLER REPLACED AT 300 MILES WHICH BROKE DOWN ON HIGHWAY. EMERGENCY BRAKE WARNING CAME ON DRIVING DOWN FREEWAY EMERGENCY BRAKE INITIATED CAUSING CAR TO STOP AND ALMOST WRECK. THE DEALER SAID THEY FIXED A SENSOR.
Owner-reported narrative. 21,000 miles reported. Look up ODI 11040990 at NHTSA ↗
Owner report 11112708 · 2018-07-30 (July 30, 2018)
2015 FORD FUSION. CONSUMER WRITES IN REGARDS TO STEERING WHEEL SAFETY RECALL. *LD THE CONSUMER STATED THE KEYS TO THE VEHICLE WERE STOLEN AND REQUESTED INFORMATION ON HOW TO HANDLE THE SITUATION. *JS
Owner-reported narrative. Look up ODI 11112708 at NHTSA ↗
Owner report 10712048 · 2015-04-21 (April 21, 2015)
GOOD AFTERNOON, I WANT TO BRING THIS TO YOUR ATTENTION. I DON'T KNOW IF IT'S A PROBLEM WITH FORD OR WITH ME. SO PLEASE BEAR WITH ME. I JUST PURCHASED THE ABOVE VEHICLE ABOUT 3 WEEKS AGO. IT IS BRAND NEW. THIS VEHICLE COMES WITH A FEATURE CALLED "ACTIVE PARK ASSIST." IT IS NEW TO ME AND HAVE NEVER OWNED A VEHICLE WITH THIS FEATURE PREVIOUSLY. YESTERDAY, I USED IT FOR THE FIRST TIME. I TURNED IT ON AND LET IT PARALLEL PARK FOR ME. I FOLLOWED THE DIRECTIONS ON THE VEHICLE VIDEO SCREEN AND TOOK MY HANDS OF THE WHEEL. THE VEHICLE THEN BACKED INTO T…
Owner-reported narrative. 1,300 miles reported. Look up ODI 10712048 at NHTSA ↗
Owner report 10956175 · 2017-02-21 (February 21, 2017)
TODAY, 21 FEBRUARY 2017 - 6:50PM, ON OUR WAY HOME APPROACHING CROWLEY ROAD IN BURLESON, TEXAS, THE BRAKE SYSTEM STARTED WARNING THERE WAS A PROBLEM WITH THE BRAKES. WE STOPPED THE CAR IN THE MIDDLE OF TRAFFIC BECAUSE THE BRAKING BECAME UNSTABLE AND WERE ALMOST REAR ENDED. WE TURNED THE VEHICLE OFF, WAITED ABOUT 2 MINUTES AND TURNED IT BACK ON. WE CONTINUED AT A SLOW PACE UNTIL WE ARRIVED HOME AND THE BRAKE SYSTEM WAS STILL DISPLAYING AN ERROR. THE EMERGENCY BRAKE WOULD NOT SET EITHER. I DECIDED TO RUN A VEHICLE SAFETY REPORT. WHEN I PLACE…
Owner-reported narrative. 13,325 miles reported. Look up ODI 10956175 at NHTSA ↗
Owner report 10761230 · 2015-09-03 (September 3, 2015)
THE VEHICLE WAS TRAVELING AT 65MPH ON THE INTERSTATE AND SUDDENLY A MESSAGE LIGHT CAME ON THAT SAID TRANSMISSION NOT IN PARK. THE CAR SUDDENLY CUT OFF AND I COASTED TO THE SHOULDER OF THE HIGHWAY AND PUT THE CAR IN PARK AND IT RESTARTED. IT HAPPENED A SECOND TIME ON 9/2/2015. THIS TIME I WAS DRIVING ON THE STREET DOING ABOUT 40MPH AND I GO THE SAME MESSAGE LIGHT(TRANSMISSION NOT IN PARK) AND THE CAR CUT OFF. AGAIN, I PUT THE CAR IN PARK AND RESTARTED IT. I IMMEDIATELY TOOK THE CAR TO A FORD DEALER WHERE IT IS NOT BEING CHECKED OUT. I …
Owner-reported narrative. 6,000 miles reported. Look up ODI 10761230 at NHTSA ↗
Owner report 11219296 · 2019-06-11 (June 11, 2019)
SAFETY RECALL 15S14 - STEERING GEAR MOTOR BOLT FAILURE. FORD ISSUED RECALL 15S14 WHICH IMPACTED MY VEHICLE. THE PRESS RELEASE STATES: "CUSTOMERS LOCATED IN NON-CORROSION STATES OR PROVINCES WILL BE COVERED BY EXTENDED WARRANTY IF THEY EXPERIENCE SIMILAR CONCERNS. DEALERS WILL REPLACE STEERING GEAR MOTOR ATTACHMENT BOLTS ON CUSTOMER VEHICLES WITH NEW BOLTS, SEAL THEM, AND REPLACE DAMAGED STEERING GEARS AT NO COST TO THE CUSTOMER." THE FORD MOTOR COMPANY TECHNICAL SERVICE BULLETIN TO DEALERS STATES FOR SOLD VEHICLES "DEALERS ARE TO REMOVE…
Owner-reported narrative. 50,000 miles reported. Look up ODI 11219296 at NHTSA ↗
Owner report 11377419 · 2020-12-02 (December 2, 2020)
WHILE DRIVING ON LOCAL ROAD LOSS OF POWER STEERING AND ABS SYSTEMS. SIMILAR TO RECENT RECALL OF OTHER FORD FUSIONS, BUT MY VIN IS NOT COVERED BY THE RECALL.
Owner-reported narrative. Look up ODI 11377419 at NHTSA ↗
Owner report 10871542 · 2016-05-31 (May 31, 2016)
MY 2015 FORD FUSION HYBRID HAD 11,000 MILES ON IT. I OPENED MY GARAGE DOOR AND GOT IN TO GO TO WORK AND CAR WAS DEAD. NO ELECTRICAL RESPONSE. CALLED FORD ROAD SERVICE AND CAR WAS DRAGGED OUT OF MY GARAGE AND ONTO A FLAT BED AND TAKEN TO MY DEALERSHIP. CAR HAS BEEN IN SHOP FOR A WEEK NOW AND STILL NO DIAGNOSIS. NO MATTER WHAT THEY DO, THE CAR IS DRAWING POWER WHEN IT IS TURNED OFF AND KILLS THE BATTERY IN 2 HOURS. THEY ARE WORKING WITH FORD SYSTEM WIDE AND NO ONE HAS SEEN THIS TYPE OF FAULT YET. TO ME IT SEEMS TO BE SOME KIND OF SOFTWARE F…
Owner-reported narrative. 11,000 miles reported. Look up ODI 10871542 at NHTSA ↗
Owner report 11257660 · 2019-09-24 (September 24, 2019)
ON MANY OCCASIONS MY CARS MAIN BATTERY HAS COMPLETELY DRAINED. SOMETHING IN THE CAR KEEPS DRAINING THE BATTERY FOR NO REASON ALL ESSENTIALS ARE COMPLETELY TURNED OFF THAT I AM AWARE. IN ALL CASES THE CAR WAS PARKED FOR PERIODS OF TIME. MY WIFE WENT ON A BUSINESS TRIP CAME BACK AFTER TWO WEEKS TO FIND HER CAR AT LOT DEAD. .SHE MANAGED TO GET A JUMP FROM SOMEONE. THIS WAS DURING MINNESOTA WINTER. CAR LEFT IN GARAGE FOR SUMMER WHILE TOOK OTHER CAR ON A TRIP FOR A FEW WEEKS ONLY TO COME BACK WHERE CAR WAS DEAD AGAIN. MANAGED TO GET IT RECHARGED. AG…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11257660 at NHTSA ↗