2014 Ford FUSION ENERGI problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
0 distinct recall campaigns
41,025 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 27 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 34 complaints (20.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 9 | 26.5% |
| Steering behavior | 5 | 14.7% |
| Transmission and shifting | 3 | 8.8% |
| Braking behavior | 3 | 8.8% |
| Engine operation | 1 | 2.9% |
| Fuel system concerns | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7 |
| Power Train | 6 |
| Seat Belts | 5 |
| Unknown Or Other | 5 |
| Engine | 4 |
| Steering | 3 |
| Air Bags | 1 |
| Back Over Prevention | 1 |
Electrical System: 7; Power Train: 6; Seat Belts: 5; Unknown Or Other: 5; Engine: 4; Steering: 3; Air Bags: 1; Back Over Prevention: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 5 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 1 |
Under 25,000: 10; 25,000 to 49,999: 5; 50,000 to 74,999: 5; 75,000 to 99,999: 5; 100,000 to 149,999: 1; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (10). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 8 |
| 2019 | 3 |
| 2021 | 1 |
| 2022 | 3 |
| 2025 | 1 |
| 2026 | 2 |
2014: 4; 2015: 5; 2016: 3; 2017: 4; 2018: 8; 2019: 3; 2021: 1; 2022: 3; 2025: 1; 2026: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 9 complaint narratives. Steering behavior appears in 5 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10618181 · 2014-08-01 (August 1, 2014)
AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI MODELS. *TR
Owner-reported narrative. Look up ODI 10618181 at NHTSA ↗
Owner report 10706453 · 2015-04-18 (April 18, 2015)
DROVE THE CAR DOWN A MOUNTAIN ROAD AND SOMEHOW MANAGED TO REGENERATE 29 MILES ON THE BATTERY. THOUGHT THAT VERY STRANGE AS THE HIGHEST CHARGE OR REGEN ACHIEVED PRIOR TO THIS SHOWED 24 MILES AND DID NOT THINK THE BATTERY COULD HOLD THAT MUCH. RETURNED HOME ABOUT 9:30PM WITH AN EMPTY PLUG-IN CHARGE. AT APPROXIMATELY 9:50PM PLUGGED IN THE CAR FOR CHARGING USING THE 120V FORD PHEV CHARGER SUPPLIED WITH THE VEHICLE. AT APPROXIMATELY 3AM AWOKE SMELLING ELECTRICAL FIRE. FOLLOWED THE SMELL TO THE GARAGE AND DISCOVERED THAT THE PHEV CHARGER PLUG HAD COM…
Owner-reported narrative. 12,150 miles reported. Look up ODI 10706453 at NHTSA ↗
Owner report 10810448 · 2015-12-15 (December 15, 2015)
POWER STEERING WENT OUT, FIRST TIME FORD LOOKED AT IT AND COULD NOT IDENTIFY THE PROBLEM, SAYING THERE WAS "NO CODE" SHOWING UP, AND THAT THEY "RESET" THE ELECTRONICS. 1 WEEK LATER, POWER STEERING WENT AGAIN OUT AT 75MPH, CREATING A VERY SCARY AND UNSAFE ISSUE.
Owner-reported narrative. 49,000 miles reported. Look up ODI 10810448 at NHTSA ↗
Owner report 11118759 · 2018-08-09 (August 9, 2018)
MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MAL…
Owner-reported narrative. 60,000 miles reported. Look up ODI 11118759 at NHTSA ↗
Owner report 10824025 · 2016-02-03 (February 3, 2016)
TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 04/07/16*LJ THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHEN CHANGING SPEEDS. IT SHUDDERED AND VIBRATED WHEN THE CHANGING GEARS. THE DEALER MADE SOME ADJUSTMENTS TO THE TCM, WHICH HELPED A LITTLE, BUT NOT A LOT. UPDATED 04/14/16.*JB
Owner-reported narrative. 1,500 miles reported. Look up ODI 10824025 at NHTSA ↗
Owner report 11475277 · 2022-07-22 (July 22, 2022)
The contact owns a 2014 Ford Fusion Energi. The contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to move. The vehicle was towed to the local dealer where the battery was replaced. The vehicle was then towed to a second dealer, Lance Cunningham Ford (4101 Clinton Hwy, Knoxville, TN 37912), where it was diagnosed that the transmiss…
Owner-reported narrative. Look up ODI 11475277 at NHTSA ↗
Owner report 10681660 · 2015-02-06 (February 6, 2015)
WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS
Owner-reported narrative. 6,700 miles reported. Look up ODI 10681660 at NHTSA ↗
Owner report 11190610 · 2019-03-21 (March 21, 2019)
TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE PARKING THE VEHICLE, IT FAILED TO STOP AND PROCEEDED FORWARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE FAILED TO START AND WAS TOWED TO BOB ALLEN FORD (LOCATED AT 9239 METCALF AVE, OVERLAND PARK, KS 66212, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE BUSHING CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,710.
Owner-reported narrative. 94,710 miles reported. Look up ODI 11190610 at NHTSA ↗
Owner report 11073894 · 2018-02-20 (February 20, 2018)
MY CAR STARTED STALLING AFTER EVERY GAS UP, FOUND IT TO BE THIS PART FORD OEM EMISSION SYSTEM-HOSE ASSEMBLY DG9Z9D289D* I HAVE TRIED TO GET THIS PART BUT I AM TOLD IT IS ON BACK ORDER FROM FORD AND THEY WON'T START SENDING THESE OUT UNTIL MARCH OF 2018 - THIS ISSUE CAUSES PRESSURE IN MY GAS TANK SO MUCH THAT THE PRESSURE MAKES A LOUD NOISE COMING FROM THE TANK AND IF YOU PRESS OPEN THE CAP LESS GAS INPUT IT RELEASES PRESSURE LOUDLY - SECONDLY WHEN THIS HAPPENS THE CAR WILL NOT IDLE AND STALLS OUT WHEN YOU LET OFF THE GAS - ON THE HIGHWAY AND EV…
Owner-reported narrative. 820,000 miles reported. Look up ODI 11073894 at NHTSA ↗