Ford EXPLORER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
31,844 owner complaints analyzed
141 distinct recall campaigns
68,775 mi median reported failure mileage
Scope: 1977 to 2027 model years. Data snapshot: . 16,152 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 3,649 of 31,844 complaints (11.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4,373 | 13.7% |
| Transmission and shifting | 3,523 | 11.1% |
| Braking behavior | 2,703 | 8.5% |
| Engine operation | 1,038 | 3.3% |
| Electrical and battery issues | 1,024 | 3.2% |
| Fuel system concerns | 327 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 3649 |
| Unknown Or Other | 3041 |
| Power Train | 2363 |
| Structure | 2051 |
| Engine | 2046 |
| Power Train:Automatic Transmission | 1909 |
| Tires:Tread/Belt | 1858 |
| Structure:Body | 1839 |
Steering: 3,649; Unknown Or Other: 3,041; Power Train: 2,363; Structure: 2,051; Engine: 2,046; Power Train:Automatic Transmission: 1,909; Tires:Tread/Belt: 1,858; Structure:Body: 1,839
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2871 |
| 25,000 to 49,999 | 2712 |
| 50,000 to 74,999 | 3269 |
| 75,000 to 99,999 | 2832 |
| 100,000 to 149,999 | 3089 |
| 150,000 and above | 1379 |
Under 25,000: 2,871; 25,000 to 49,999: 2,712; 50,000 to 74,999: 3,269; 75,000 to 99,999: 2,832; 100,000 to 149,999: 3,089; 150,000 and above: 1,379
50,000 to 74,999 miles has the most reports with usable mileage (3,269). 15,692 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 1995 | 544 |
| 1996 | 414 |
| 2000 | 3896 |
| 2001 | 1365 |
| 2002 | 841 |
| 2003 | 863 |
| 2004 | 861 |
| 2005 | 884 |
| 2006 | 672 |
| 2007 | 777 |
| 2008 | 1052 |
| 2009 | 857 |
| 2010 | 1000 |
| 2011 | 692 |
| 2012 | 646 |
| 2013 | 548 |
| 2014 | 694 |
| 2015 | 614 |
| 2016 | 992 |
| 2017 | 1492 |
| 2018 | 1032 |
| 2019 | 1243 |
| 2020 | 882 |
| 2021 | 902 |
| 2022 | 1050 |
| 2023 | 1765 |
| 2024 | 1748 |
| 2025 | 2437 |
| 2026 | 1081 |
1995: 544; 1996: 414; 2000: 3,896; 2001: 1,365; 2002: 841; 2003: 863; 2004: 861; 2005: 884; 2006: 672; 2007: 777; 2008: 1,052; 2009: 857; 2010: 1,000; 2011: 692; 2012: 646; 2013: 548; 2014: 694; 2015: 614; 2016: 992; 2017: 1,492; 2018: 1,032; 2019: 1,243; 2020: 882; 2021: 902; 2022: 1,050; 2023: 1,765; 2024: 1,748; 2025: 2,437; 2026: 1,081
Pattern summary
Steering leads the component reports. Steering behavior appears in 4,373 complaint narratives. Transmission and shifting appears in 3,523 complaint narratives. Braking behavior appears in 2,703 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 723175 · 2000-05-25 (May 25, 2000)
VISITED DEALER WITH COMPLAINT OF NOISE(GROWL) IN STEERING COLUMN. WAS ADVISED THAT THIS WAS NORMAL. ALSO, FRONT SUSPENSION HAS NUMEROUS SQUEAKS AS YOU WOULD EXPERIENCE IN AN OLDER VEHICLE THAT HAS NOT HAD PROPER LUBRICATION. DEALER ADVISED THIS WAS NORMAL. DOES NOT SEEM NORMAL. I INTEND TO TAKE VEHICLE TO SPECIALIZED SUSPENSION REPAIR SHOP FOR EVALUATION. *AK
Owner-reported narrative. Look up ODI 723175 at NHTSA ↗
Owner report 10044439 · 2003-10-22 (October 22, 2003)
WHEN DRIVING 4-WHEEL DRIVE ENGAGED WITHOUT WARNING. THIS CAUSED STEERING WHEEL TO PULL EITHER RIGHT OR LEFT. HAD TO MAINTAIN CONTROL. DRIVER SHIFTED INTO REVERSE TO DISENGAGE 4-WHEEL DRIVE. *AK
Owner-reported narrative. 12,000 miles reported. Look up ODI 10044439 at NHTSA ↗
Owner report 960285 · 1995-02-21 (February 21, 1995)
TRANSMISSION HAS FAILED, TRANSMISSION IS NOT LARGE ENOUGH TO PULL THE VEHICLE WEIGHT. TT
Owner-reported narrative. Look up ODI 960285 at NHTSA ↗
Owner report 966874 · 1995-06-14 (June 14, 1995)
TRANSMISSION HAS FAILED SIX TIMES. WOULD NOT SHIFT. TT
Owner-reported narrative. Look up ODI 966874 at NHTSA ↗
Owner report 982535 · 1996-04-09 (April 9, 1996)
VEHICLE'S FRONT DISC ROTORS WARP WHEN APPLYING BRAKES, VEHICLE WILL VIBRATE. *AK
Owner-reported narrative. Look up ODI 982535 at NHTSA ↗
Owner report 507612 · 1996-08-16 (August 16, 1996)
ANTILOCK BRAKES LOCK UP UPON ENGAGEMENT, CAUSING VEHICLE TO SKID MOMENTARILY.
Owner-reported narrative. Look up ODI 507612 at NHTSA ↗
Owner report 10049974 · 2003-12-03 (December 3, 2003)
WHILE COMING TO A STOP AT 20 MPH VEHICLE STALLED/ LOST POWER. CONSUMER PULLED OVER AND MANAGED TO GAIN CONTROL OF THE VEHICLE. *AK
Owner-reported narrative. 58,410 miles reported. Look up ODI 10049974 at NHTSA ↗
Owner report 10012376 · 2003-04-07 (April 7, 2003)
ERRORS WERE MADE IN THE INSTALLATION OF THE BATTERY AND ALTERNATOR. MR. *AK. THE VEHICLE STALLED AFTER THE CONSUMER WAS TOLD THE REPAIRS WERE MADE, CONSUMER REQUESTED REIMBURSEMENT. *JB
Owner-reported narrative. Look up ODI 10012376 at NHTSA ↗
Owner report 745034 · 2001-05-07 (May 7, 2001)
TIRE "DETREADED" AT HIGHWAY SPEED, CAUSING MAJOR FENDER AND ELECTRICAL DAMAGE TO TAILLIGHT. FORTUNATELY THE TIRE DID NOT GO FLAT. *AK (DOT NUMBER: HYKC FRX TIRESIZE: P205 75 R1)
Owner-reported narrative. Look up ODI 745034 at NHTSA ↗
Owner report 10007047 · 2001-05-31 (May 31, 2001)
FUEL TANK-VAPOR VENT VALVE CARRIER WELD FAILED. DEALER FAILED TO DIAGNOSE PROBLEM. INDEPENDENT REPAIR FACILITY FOUND FUEL LEAK, REPLACED FUEL TANK AT MY EXPENSE. I RECENTLY LEARNED OF RECALL NO. 91V025000. FORD STATES THAT THIS IS ADVISORY BULLETIN ONLY AND NOT A RECALL, AND IN ANY CASE, DOES NOT APPLY TO MY VEHICLE. I ORDERED MY VEHICLE IN MAY 1990 AND TOOK DELIVERY IN SEPTEMBER 1990. I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED IN RECALL, AND THAT DEALER THE SHOULD HAVE DIAGNOSED THE PROBLEM CONSIDERING RECALL BULLETIN. *JB *NLM …
Owner-reported narrative. 79,300 miles reported. Look up ODI 10007047 at NHTSA ↗
Owner report 10046613 · 2003-11-07 (November 7, 2003)
AFTER FILLING THE FUEL TANK VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD WHILE DRIVING 40 MPH. *AK
Owner-reported narrative. 100,000 miles reported. Look up ODI 10046613 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2011 | 6 |
| 2012 | 5 |
| 2013 | 11 |
| 2014 | 6 |
| 2015 | 8 |
| 2016 | 14 |
| 2017 | 13 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 33 |
| 2021 | 26 |
| 2022 | 24 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 20 |
| 2026 | 13 |
| 2027 | 1 |
2011: 6; 2012: 5; 2013: 11; 2014: 6; 2015: 8; 2016: 14; 2017: 13; 2018: 7; 2019: 6; 2020: 33; 2021: 26; 2022: 24; 2023: 15; 2024: 10; 2025: 20; 2026: 13; 2027: 1
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1977 | 2 | 0 | Not available |
| 1985 | 1 | 0 | Not available |
| 1986 | 1 | 0 | 0 |
| 1987 | 3 | 0 | 0 |
| 1988 | 2 | 0 | 0 |
| 1989 | 1 | 0 | 0 |
| 1990 | 8 | 0 | 0 |
| 1991 | 433 | 8 | +8 |
| 1992 | 437 | 4 | -4 |
| 1993 | 668 | 6 | +2 |
| 1994 | 855 | 4 | -2 |
| 1995 | 647 | 5 | +1 |
| 1996 | 1,061 | 6 | +1 |
| 1997 | 1,383 | 7 | +1 |
| 1998 | 1,559 | 9 | +2 |
| 1999 | 1,115 | 9 | 0 |
| 2000 | 947 | 9 | 0 |
| 2001 | 375 | 6 | -3 |
| 2002 | 3,294 | 4 | -2 |
| 2003 | 1,131 | 2 | -2 |
| 2004 | 1,304 | 0 | -2 |
| 2005 | 497 | 0 | 0 |
| 2006 | 630 | 1 | +1 |
| 2007 | 208 | 1 | 0 |
| 2008 | 148 | 1 | 0 |
| 2009 | 33 | 0 | -1 |
| 2010 | 115 | 1 | +1 |
| 2011 | 1,197 | 6 | +5 |
| 2012 | 826 | 5 | -1 |
| 2013 | 2,232 | 11 | +6 |
| 2014 | 1,674 | 6 | -5 |
| 2015 | 1,776 | 8 | +2 |
| 2016 | 2,447 | 14 | +6 |
| 2017 | 1,684 | 13 | -1 |
| 2018 | 728 | 7 | -6 |
| 2019 | 293 | 6 | -1 |
| 2020 | 1,204 | 33 | +27 |
| 2021 | 414 | 26 | -7 |
| 2022 | 261 | 24 | -2 |
| 2023 | 107 | 15 | -9 |
| 2024 | 19 | 10 | -5 |
| 2025 | 96 | 20 | +10 |
| 2026 | 33 | 13 | -7 |
| 2027 | 0 | 1 | -12 |