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U.S. public vehicle records

2025 Ford EXPLORER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

96 owner complaints analyzed

20 distinct recall campaigns

2,645 mi median reported failure mileage

Scope: 2025 model year. Data snapshot: . 14 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 20 of 96 complaints (20.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2222.9%
Steering behavior1010.4%
Transmission and shifting99.4%
Electrical and battery issues88.3%
Engine operation33.1%
Fuel system concerns11.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
20
Unknown Or Other
17
Power Train
15
Service Brakes
15
Steering
9
Visibility/Wiper
9
Engine
7
Forward Collision Avoidance: Automatic Emergency Braking
6
Component breakdown data
CategoryCount
Electrical System20
Unknown Or Other17
Power Train15
Service Brakes15
Steering9
Visibility/Wiper9
Engine7
Forward Collision Avoidance: Automatic Emergency Braking6

Electrical System: 20; Unknown Or Other: 17; Power Train: 15; Service Brakes: 15; Steering: 9; Visibility/Wiper: 9; Engine: 7; Forward Collision Avoidance: Automatic Emergency Braking: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
14
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00014
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 14; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (14). 82 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
5
2025
53
2026
38
Complaints over time data
CategoryCount
20245
202553
202638

2024: 5; 2025: 53; 2026: 38

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 22 complaint narratives. Steering behavior appears in 10 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11621286 · 2024-10-22 (October 22, 2024)

I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this conce…

Owner-reported narrative. Look up ODI 11621286 at NHTSA ↗

Owner report 11629443 · 2024-12-07 (December 7, 2024)

We have experience a wrench light on the dash in regards to a powertrain malfunction. I have done some research, it seams that there are a lot of other ford explorer owners that are experiencing this. I have found that there is also a possible TSB for this. Just wondering if this TSB could be recall eligible.

Owner-reported narrative. Look up ODI 11629443 at NHTSA ↗

Owner report 11629644 · 2024-12-09 (December 9, 2024)

The contact owns a 2025 Ford Explorer. The contact stated that while the vehicle was parked in a parking lot, while attempting to exit the vehicle, the front driver’s side door panel separated from the door frame. The vehicle was taken to a local dealer where the vehicle was inspected. The contact was advised to wait for several days before a solution could be provided. The vehicle was temporarily repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,600.

Owner-reported narrative. 1,600 miles reported. Look up ODI 11629644 at NHTSA ↗

Owner report 11631832 · 2024-12-20 (December 20, 2024)

Hands free connection from cell phone to vehicle speakers and mic won't work properly. I consider this a safety issue as it requires me to pickup phone and turn off Bluetooth and work phone manually, looking at it, rather than hands-free. Dealer says corporate has no resolution. Ford consumer line said they're aware but no idea when or if a resolution will be available.

Owner-reported narrative. Look up ODI 11631832 at NHTSA ↗

Owner report 11632855 · 2024-12-28 (December 28, 2024)

Software for phone has failed 6 times. In the repair shop at dealer 7 out of 9 weeks owned. Dealer couldn't replicate until this visit. Couldn't use law required hands free system because people could not hear me while I could hear them perfectly

Owner-reported narrative. Look up ODI 11632855 at NHTSA ↗

Owner report 11635896 · 2025-01-14 (January 14, 2025)

The contact owns a 2025 Ford Explorer. The contact stated that after his wife had pulled into the parking spot at the residence and shifted into park(P) to turn off the vehicle, the contact stated that the cameras activated on the display screen and then went black before the engine revved up and the vehicle unintendedly accelerated and crashed into the residence before coming to a stop. No warning light was illuminated. During the failure, there were two teenagers and a toddler in a car seat during the failure. No injuries were sustained. A Po…

Owner-reported narrative. 400 miles reported. Look up ODI 11635896 at NHTSA ↗

Owner report 11640714 · 2025-02-04 (February 4, 2025)

The contact owns a 2025 Ford Explorer. The contact stated that while driving at undisclosed speeds, the infotainment screen intermittently went blank. The failure persisted and the contact stated that the instrumental panel partially went blank at start-up and while driving. The vehicle was taken to the dealer on several occasions and several unknown software updates were performed. The contact stated that due to the software updates performed on the vehicle in such a short while, the contact was concerned about the safety of the vehicle. The m…

Owner-reported narrative. 3,000 miles reported. Look up ODI 11640714 at NHTSA ↗

Owner report 11642546 · 2025-02-13 (February 13, 2025)

The system control display (radio screen) and the digital instrument cluster reboot (screens go black) approximately every 10-minutes while driving. During the screen going black, driver is unaware of speed, condition of vehicle. It is unknown if safety features such are active during these periods. The vehicle has been at dealer since January 2nd, 2025. Today in Feb 13, 2025 Dealer is working with Ford engineering, and they determined the main computer module needed replacing. No other issues were detected prior to the issue identified.

Owner-reported narrative. Look up ODI 11642546 at NHTSA ↗

Recall history

20 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V634000 · Fuel System, Gasoline:Fuel Injection System:Injectors

Reported: 2024-08-23 (August 23, 2024)

Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.

NHTSA campaign record ↗
24V801000 · Back Over Prevention:Software

Reported: 2024-10-25 (October 25, 2024)

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

NHTSA campaign record ↗
24V852000 · Equipment:Other:Labels

Reported: 2024-11-08 (November 8, 2024)

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

NHTSA campaign record ↗
25V020000 · Structure:Frame And Members | Power Train:Automatic Transmission

Reported: 2025-01-17 (January 17, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.

Consequence: An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.

NHTSA campaign record ↗
25V164000 · Power Train:Automatic Transmission:Fluid/Lubricant:Valves/Valve Body

Reported: 2025-03-14 (March 14, 2025)

Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

Consequence: Unexpected vehicle movement increases the risk of a crash.

Remedy: Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.

NHTSA campaign record ↗
25V239000 · Power Train:Automatic Transmission:Control Module:Software

Reported: 2025-04-11 (April 11, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Consequence: A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

NHTSA campaign record ↗
25V316000 · Structure:Frame And Members

Reported: 2025-05-09 (May 9, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. A mounting bolt for the front subframe may have been tightened improperly.

Consequence: A loose subframe bolt may reduce the vehicle's performance in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the subframe bolts as necessary, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Owner notification letters were mailed May 21, 2025. Ford's number for this recall is 25S43.

NHTSA campaign record ↗
25V344000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Reported: 2025-06-13 (June 13, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Transit, F-150, and Explorer vehicles. The connecting rod and rod bearing components may have manufacturing defects that can lead to engine damage and engine failure.

Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash.

Remedy: Dealers will inspect the connecting rods and replace the engine long block assembly as necessary, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S55.

NHTSA campaign record ↗
25V371000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2025-06-03 (June 3, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage.

Consequence: Loss of brake function and wheel damage can increase the risk of a crash.

Remedy: Dealers will inspect and tighten the bolts as necessary. If bolts are missing, the brake caliper and pads will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S60.

NHTSA campaign record ↗
25V393000 · Seats:Mid/Rear Assembly

Reported: 2025-06-13 (June 13, 2025)

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

NHTSA campaign record ↗
25V543000 · Exterior Lighting:Tail Lights

Reported: 2025-08-22 (August 22, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured body control module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer tail lights that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replace it as necessary. Repairs will be performed free of charge. Aviator 2025 owner notification letters were mailed October 13, 2025. Explorer 2025 owner letters were mailed November 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C42.

NHTSA campaign record ↗
25V687000 · Trailer Hitches

Reported: 2025-10-10 (October 10, 2025)

Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

Consequence: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

NHTSA campaign record ↗
25V730000 · Visibility:Windshield

Reported: 2025-10-24 (October 24, 2025)

Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Consequence: Reduced visibility while driving can increase the risk of a crash.

Remedy: Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C60. Vehicle Identification Numbers (VINs) involved in this recall become searchable on NHTSA.gov beginning October 27, 2025.

NHTSA campaign record ↗
26V121000 · Exterior Lighting:Headlights

Reported: 2026-03-03 (March 3, 2026)

Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.

Remedy: The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

NHTSA campaign record ↗
26V122000 · Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve)

Reported: 2026-03-03 (March 3, 2026)

Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the EGR valves, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S10. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

NHTSA campaign record ↗
26V159000 · Seat Belts

Reported: 2026-03-17 (March 17, 2026)

Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Consequence: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

NHTSA campaign record ↗
26V165000 · Back Over Prevention:Software | Electrical System:Adas

Reported: 2026-03-18 (March 18, 2026)

Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.

Consequence: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

Remedy: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.

NHTSA campaign record ↗
26V343000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Reported: 2026-05-27 (May 27, 2026)

Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.

Consequence: A sudden loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the engine long block, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2026. Additional letters will be sent once the remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S35. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.

NHTSA campaign record ↗
26V451000 · Seats:Mid/Rear Assembly

Reported: 2026-07-14 (July 14, 2026)

Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

NHTSA campaign record ↗
26V470000 · Seats:Front Assembly:Power Adjust

Reported: 2026-07-21 (July 21, 2026)

Ford Motor Company (Ford) is recalling certain 2025-2027 Explorer and Lincoln Aviator vehicles. An unoccupied driver's seat may recline unintentionally during certain scenarios, such as remote unlock or remote start.

Consequence: Unexpected movement of the driver’s seat back may trap a second-row occupant, increasing the risk of injury.

Remedy: Dealers will disable the driver seat module (DSM) feature until parts are available. Once available, the motor will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S53.

NHTSA campaign record ↗