2024 Ford EXPLORER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
10 distinct recall campaigns
8,832 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 3 of 19 complaints (15.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 5.3% |
| Braking behavior | 1 | 5.3% |
| Electrical and battery issues | 1 | 5.3% |
| Steering behavior | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 3 |
| Unknown Or Other | 3 |
| Visibility/Wiper | 3 |
| Electrical System | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Seats | 2 |
| Steering | 2 |
| Air Bags | 1 |
Suspension: 3; Unknown Or Other: 3; Visibility/Wiper: 3; Electrical System: 2; Forward Collision Avoidance: Warnings: 2; Seats: 2; Steering: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 7 |
| 2025 | 6 |
| 2026 | 6 |
2024: 7; 2025: 6; 2026: 6
Pattern summary
Suspension leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11619992 · 2024-10-15 (October 15, 2024)
Hello, I bought 2024 ford explore in Aug 2024 with a few hundred miles on it!! Now two months down the road with 5500miles on it, it is jerking real hard when driving or passing vehicles and slowing down!! The drive mode is in normal at all times. I took it back to where I bought it in Booneville does place and they sent me to ford place in Paris ark where they are ordering a part to see if it fix it or if I need a new transmission. Is this a lemon or what
Owner-reported narrative. Look up ODI 11619992 at NHTSA ↗
Owner report 11595059 · 2024-06-18 (June 18, 2024)
This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward facing camera that is not operational, but the vehic…
Owner-reported narrative. Look up ODI 11595059 at NHTSA ↗
Owner report 11629159 · 2024-12-06 (December 6, 2024)
Inner fender liners are getting rubbed through by the tires creating large holes and exposing wiring harnesses and other components to the tire/wheel well area. We have seen this on about 5-6 of these same vehicles now.
Owner-reported narrative. Look up ODI 11629159 at NHTSA ↗
Owner report 11633176 · 2024-12-30 (December 30, 2024)
The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V091000 (SUSPENSION, STEERING). The vehicle was taken to the local dealer, where it was diagnosed that the front struts were worn and needed to be replaced. The dealer recomm…
Owner-reported narrative. 3,600 miles reported. Look up ODI 11633176 at NHTSA ↗