2017 Ford EXPLORER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,684 owner complaints analyzed
13 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 846 complaints include usable failure mileage.
Most common problems
Structure is the most frequently named component, appearing in 371 of 1,684 complaints (22.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 101 | 6.0% |
| Steering behavior | 76 | 4.5% |
| Electrical and battery issues | 66 | 3.9% |
| Braking behavior | 39 | 2.3% |
| Engine operation | 31 | 1.8% |
| Fuel system concerns | 7 | 0.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 371 |
| Unknown Or Other | 368 |
| Structure:Body | 260 |
| Engine | 236 |
| Power Train | 114 |
| Electrical System | 87 |
| Steering | 75 |
| Wheels | 59 |
Structure: 371; Unknown Or Other: 368; Structure:Body: 260; Engine: 236; Power Train: 114; Electrical System: 87; Steering: 75; Wheels: 59
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 278 |
| 25,000 to 49,999 | 144 |
| 50,000 to 74,999 | 145 |
| 75,000 to 99,999 | 126 |
| 100,000 to 149,999 | 121 |
| 150,000 and above | 32 |
Under 25,000: 278; 25,000 to 49,999: 144; 50,000 to 74,999: 145; 75,000 to 99,999: 126; 100,000 to 149,999: 121; 150,000 and above: 32
Under 25,000 miles has the most reports with usable mileage (278). 838 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 9 |
| 2017 | 139 |
| 2018 | 122 |
| 2019 | 130 |
| 2020 | 64 |
| 2021 | 97 |
| 2022 | 96 |
| 2023 | 253 |
| 2024 | 229 |
| 2025 | 391 |
| 2026 | 154 |
2016: 9; 2017: 139; 2018: 122; 2019: 130; 2020: 64; 2021: 97; 2022: 96; 2023: 253; 2024: 229; 2025: 391; 2026: 154
Pattern summary
Structure leads the component reports. Transmission and shifting appears in 101 complaint narratives. Steering behavior appears in 76 complaint narratives. Electrical and battery issues appears in 66 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11006644 · 2017-07-20 (July 20, 2017)
I WAS DRIVING ON THE NEW JERSEY TURNPIKE AT 4:00 PM . I WAS TRAVELING IN THE SECOND TRAVEL LANE AT APPROX 68 MPH SURROUNDED BY LOTS OF TRAFFIC AND MANY LARGE SEMI TRAILER TRUCKS. ALL OF A SUDDEN THE CAR STARTED BEEPING AND WHEN I LOOKED AT THE DASH BOARD TO SEE WHAT WAS GOING ON, IT SAID" TRANSMISSION IS NOT IN PARK" WITHIN SECONDS I LOST ALL POWER. THE SCREEN WENT BLACK AND THE ENGINE HAD DIED . I HAD NO POWER WHEN I STEPPED ON THE GAS PEDAL. AS MY CAR WAS SLOWING DOWN I WAS ABLE TO MAKE IT TO THE BREAKDOWN LANE SAFELY BEFORE THE CAR CAME TO A…
Owner-reported narrative. 18,600 miles reported. Look up ODI 11006644 at NHTSA ↗
Owner report 11011958 · 2017-08-01 (August 1, 2017)
UPON PARKING OUR BRAND NEW EXPLORER IN OUR DRIVEWAY (IT HAS A 10 DEGREE SLANT), WE TURNED OFF THE KEYLESS/PUSH BUTTON IGNITION, BUT MY HUSBAND ACCIDENTALLY HAD IT IN DRIVE. OUR SMALL CHILDREN WERE UNCLIPPING THEIR SEATBELTS AND STARTING TO GET OUT OF THE VEHICLE WHEN MY HUSBAND TOOK HIS FOOT OFF THE BRAKE. WITH THE CAR IN DRIVE AND IGNITION OFF, IT ROLLED BACK VERY QUICKLY DOWN OUR DRIVEWAY. THIS COULD HAVE BEEN DEADLY TO OUR SMALL CHILDREN HAD THEY OPENED THEIR DOORS. I CALLED FORD.COM WHO TOLD ME TO CALL THE DEALER. I CALLED DEALER. THEY TOO…
Owner-reported narrative. 20 miles reported. Look up ODI 11011958 at NHTSA ↗
Owner report 10913513 · 2016-10-12 (October 12, 2016)
2017 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE ALERT GAUGE MESSAGE CENTER DISPLAYS FAILURE OF COLLISION WARNING SYSTEM, TRACKING CONTROL SYSTEM AND STEERING SYSTEM. ATTEMPTS TO REPLACE/REPAIR SENSOR AND STEERING COLUMN FAILS. *SMD THE DEALER INFORMED THE CONSUMER A SENSOR WAS REPLACED. TWO DAYS LATER, THE DEALER CALLED THE CONSUMER AND INFORMED HIM THE VEHICLE NEEDED TO BE REPROGRAMMED AND STEERING COLUMN NEEDED TO BE REPLACED. *JB
Owner-reported narrative. Look up ODI 10913513 at NHTSA ↗
Owner report 10995127 · 2017-06-14 (June 14, 2017)
WHEN DRIVING CAR LOST ALL ELECTRICAL FUNCTIONS, POWER STEERING, RADIO, LIGHTS, ETC. I HAD IT TOWED TO SERVICE AND THEY SAID NOTHING CAME UP IN DIAGNOSTICS OR ERROR CODES. I PICKED THE CAR UP AND WITHIN A COUPLE WEEKS IT STARTED HAPPENING AGAIN. BEFORE IT WAS ONLY HAPPENING WHEN I SAT IDLE FOR A PERIOD OF TIME AND THEN STARTED MOVING. NOW IT IS ALL THE TIME. I WAS DRIVING DOWN THE HIGHWAY AND LOST ALL POWER STEERING. IT IS VERY DANGEROUS. I'VE REACHED BACK OUT TO THE DEALERSHIP FOR SERVICE AGAIN AND AM WAITING FOR A TIME AVAILABLE TO GO BACK IN.…
Owner-reported narrative. 7,900 miles reported. Look up ODI 10995127 at NHTSA ↗
Owner report 11015760 · 2017-08-16 (August 16, 2017)
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNT…
Owner-reported narrative. 10,100 miles reported. Look up ODI 11015760 at NHTSA ↗
Owner report 10949724 · 2017-02-06 (February 6, 2017)
BRAKES ARE VERY SENSITIVE. WHEN APPLYING THEM YOU HAVE TO THINK A LOT ABOUT FOOT PRESSURE. UNLESS YOU WANT TO COME TO A COMPLETE STOP AT 60 MPH. LOCAL FORD SERVICE MANAGER TOLD ME HE KNOWS ABOUT THE SENSITIVITY AND NO FIX FOR IT AT THIS TIME. SO WE WILL WAIT TILL WE HAVE A POSSIBLE ACCIDENT OR SELL THE CARE AS IS.
Owner-reported narrative. Look up ODI 10949724 at NHTSA ↗
Owner report 11003582 · 2017-07-07 (July 7, 2017)
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A WALL DUE TO BRAKE FAILURE. THE CONTACT STRUCK THE STEERING COLUMN BECAUSE THE SEAT BELT FAILED TO PROPERLY RESTRAIN HER. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND THEN TO THE GORNO FORD DEALER, WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT SUFFERED FROM MODERATE CHEST PAIN FRO…
Owner-reported narrative. 3,694 miles reported. Look up ODI 11003582 at NHTSA ↗
Owner report 11067268 · 2018-02-06 (February 6, 2018)
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN EXPLOSION COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE THEN STALLED WITHOUT WARNING. IN ADDITION, THE FRONT PASSENGER SIDE CONTROL ARM DETACHED, WHICH CAUSED THE PASSENGER TIRE TO EXPLODE. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS LATER TAKEN TO PENSKE FORD COLLISION CENTER (8970 LA MESA BLVD, LA MESA, CA 91942, [phone removed]) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT …
Owner-reported narrative. 11,000 miles reported. Look up ODI 11067268 at NHTSA ↗
Owner report 11121627 · 2018-08-22 (August 22, 2018)
VEHICLE STALLS WHEN DRIVING AND IS MORE PRONOUNCED WHEN MAKING TURNS. AFTER STALLING IT STARTS BUCKING AND I HAVE TO PRESS GAS PEDAL TO THE FLOOR TO GET A RESPONSE.
Owner-reported narrative. 23,350 miles reported. Look up ODI 11121627 at NHTSA ↗
Owner report 11034659 · 2017-10-19 (October 19, 2017)
EXHAUST IS ENTERING THE VEHICLE AND MAKING MYSELF AND MY 2.5 YEAR OLD SON SICK. I IMMEDIATELY GET A HEADACHE WHEN DRIVING AND FEEL NAUSEOUS, EXTREME FATIGUE, BODY AND MUSCLE ACHES, MEMORY ISSUES, CONFUSION, AND I'VE BEEN COUGHING UP BROWN MUCOUS WHICH IS LINKED TO THE INHALATION OF HAZARDOUS POLLUTION AND GASES. THESE SYMPTOMS LAST LONG AFTER I AM FINISHED DRIVING MY CAR AND HAVEN'T GONE AWAY FOR MORE THAN FOUR DAYS. MY SON IS HAVING THE SAME SYMPTOMS AND IT MAKES ME NERVOUS BECAUSE EXPOSURE TO THESE GASES WILL HINDER HIS NEURODEVELOPMENT. …
Owner-reported narrative. 7,550 miles reported. Look up ODI 11034659 at NHTSA ↗
Owner report 11388945 · 2021-01-19 (January 19, 2021)
CAR OFF. WHEN FILLING TANK, WHEN IT'S FULL AND THE PUMP CLICKS OFF THAT YOUR TANK IS FULL AND YOU PULL THE GAS PUMP OUT THE CAR IT SPILLS OUT FUEL THERE'S NO SAFETY OR STOP EVERY TIME I FILL MY GAS TANK GAS COMES OUT DOWN THE CAR ONTO THE GROUND SINCE I HAVE HAD THE VEHICLE SINCE NEW.
Owner-reported narrative. 36,000 miles reported. Look up ODI 11388945 at NHTSA ↗