2018 Ford EDGE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
803 owner complaints analyzed
7 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 347 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 434 of 803 complaints (54.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 44 | 5.5% |
| Transmission and shifting | 43 | 5.4% |
| Braking behavior | 40 | 5.0% |
| Electrical and battery issues | 27 | 3.4% |
| Steering behavior | 16 | 2.0% |
| Fuel system concerns | 13 | 1.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 434 |
| Engine And Engine Cooling | 170 |
| Power Train | 73 |
| Unknown Or Other | 40 |
| Electrical System | 34 |
| Back Over Prevention | 22 |
| Service Brakes | 21 |
| Fuel/Propulsion System | 20 |
Engine: 434; Engine And Engine Cooling: 170; Power Train: 73; Unknown Or Other: 40; Electrical System: 34; Back Over Prevention: 22; Service Brakes: 21; Fuel/Propulsion System: 20
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 44 |
| 25,000 to 49,999 | 46 |
| 50,000 to 74,999 | 113 |
| 75,000 to 99,999 | 83 |
| 100,000 to 149,999 | 57 |
| 150,000 and above | 4 |
Under 25,000: 44; 25,000 to 49,999: 46; 50,000 to 74,999: 113; 75,000 to 99,999: 83; 100,000 to 149,999: 57; 150,000 and above: 4
50,000 to 74,999 miles has the most reports with usable mileage (113). 456 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 15 |
| 2019 | 25 |
| 2020 | 25 |
| 2021 | 43 |
| 2022 | 67 |
| 2023 | 149 |
| 2024 | 229 |
| 2025 | 153 |
| 2026 | 97 |
2018: 15; 2019: 25; 2020: 25; 2021: 43; 2022: 67; 2023: 149; 2024: 229; 2025: 153; 2026: 97
Pattern summary
Engine leads the component reports. Engine operation appears in 44 complaint narratives. Transmission and shifting appears in 43 complaint narratives. Braking behavior appears in 40 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11361204 · 2020-09-25 (September 25, 2020)
I HAVE A FORD EDGE WITH 60K. IT HAS BEEN DIAGNOSED WITH AN INTERNAL COOLANT LEAK.SIEZED AND STALLED UP ON THE HIGHWAY BECAUSE COOLANT HAS LEAKED INTO CYLINDERS 2 AND 3
Owner-reported narrative. 60,300 miles reported. Look up ODI 11361204 at NHTSA ↗
Owner report 11439723 · 2021-11-08 (November 8, 2021)
I purchased the Ford Edge 09/28/2019 from Apple Ford Lynchburg VA, I noticed a ticking noise when crank up the SUV, around June the engine light came on and the vehicle shut off while driving down the road. I took it back to Apple Ford and they checked it and said that the motor had to be replaced. I took it to another mechanic and was told that the motor needed to be replaced. Apple Ford Manager John advised me that he would see if Ford Motors would replace and get back with me, he never did. I went over again to see him he told me the same…
Owner-reported narrative. Look up ODI 11439723 at NHTSA ↗
Owner report 11154489 · 2018-11-28 (November 28, 2018)
AT RANDOM TIMES (NO CONSISTENCY) AS WE ARE DRIVING OR AT INITIAL START UP, THE INSTRUMENT CLUSTER WILL BLACK OUT WITH NO COMMUNICATION ALONG WITH AN OCCASION "TRANSMISSION NOT IN PARK" MESSAGE THAT APPEARS. RADIO IS LOST AS WELL. I HAVE RETURNED TO THE DEALER FOR WARRANTY REPAIR FOR THE 4TH TIME IN LESS THAN 2 MONTHS WITH NO RESOLUTION. INITIAL REPAIR WAS A LOOSE WIRE, SAME ISSUE APPEARED LESS THAN A WEEK LATER. 2ND REPAIR THE DEALER "FLASHED" THE BCM. SAME ISSUE APPEARED THE NEXT DAY. THIRD REPAIR, THE BCM WAS REPLACED. LESS THAN 2 DAYS LATER,…
Owner-reported narrative. 5,519 miles reported. Look up ODI 11154489 at NHTSA ↗
Owner report 11209954 · 2019-05-25 (May 25, 2019)
LOSS OF TRANSMISSION POWER, LIKE AS IF THE TRANSMISSION CANT DECIDE WHICH GEAR TO BE IN, THEN WHEN IT SELECTS THE GEAR IT SLAMS INTO GEAR SO HARD THAT IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND BY A TRUCK. THIS HAS HAPPENED WHILE DRIVING IN STOP AND GO TRAFFIC, WHEN DRIVING THRU A DIP IN THE ROAD,AND MOST DISTURBINGLY WHILE DRIVING UP A LONG STEEP HILL.
Owner-reported narrative. 9,000 miles reported. Look up ODI 11209954 at NHTSA ↗
Owner report 11127931 · 2018-09-06 (September 6, 2018)
THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED.
Owner-reported narrative. 42 miles reported. Look up ODI 11127931 at NHTSA ↗
Owner report 11246076 · 2019-08-23 (August 23, 2019)
BRAKES ARE TOO SENSITIVE (GRABBING) AT LOW SPEED, ESPECIALLY AFTER SITTING OVERNIGHT. A VERY SLIGHT TOUCH OF THE BRAKE PEDAL WILL CAUSE THE CAR TO IMMEDIATELY STOP AND ANYONE IN THE CAR WILL SLIDE FORWARD IN THEIR SEAT IF NOT OUT OF THE SEAT. THIS IS A PROBLEM WITH BOTH MYSELF AND MY WIFE DRIVING THE CAR. IF I DRIVE THE CAR AND STOMP ON THE BRAKES A FEW TIMES IT SEEMS TO GET A LITTLE BETTER. BUT IT IS A SAFETY ISSUE FOR PEOPLE INSIDE THE CAR AND IF A CAR IS FOLLOWING CLOSELY DUE TO THE ABRUPT UNCONTROLLABLE STOP.
Owner-reported narrative. 13,000 miles reported. Look up ODI 11246076 at NHTSA ↗
Owner report 11139286 · 2018-10-09 (October 9, 2018)
CAR JUST DIED 4 MONTHS AFTER PURCHASE; THERE WAS NO LIGHTS OR ANYTHING. THE BATTERY HAD TO BE CHARGED AND THE DEALER STATED THAT THE VEHICLE HAD TO BE DRIVEN 30 - 45 MINUTES EVERY TIME TO KEEP IT CHARGED. THIS IS NORMAL?
Owner-reported narrative. 2,300 miles reported. Look up ODI 11139286 at NHTSA ↗
Owner report 11139693 · 2018-10-11 (October 11, 2018)
MY VEHICLES SHARK FIN ANTENNA CAME OFF THE CAR DURING A CAR WASH. THIS ANTENNA IS NOT REMOVABLE. AFTER THE CAR WASH WAS COMPLETE, THE BLOWERS TURN ON TO DRY THE CAR. I WAS LOOKING THE REARVIEW MIRROR AND HAPPENED TO SEE SOMETHING FLY OFF MY CAR. I PULL OUT CAR WASH AND LOOK AT THE TOP OF MY CAR AND SEE THAT THE SHARK FIN IS MISSING FROM THE ANTENNA. I RETRACED MY PATH THROUGH THE CAR WASH AND FOUND IT ON THE GROUND. I HAD TO DRIVE HOME SLOWLY NOT TO LOSE THE CIRCUIT CARD THAT WAS EXPOSED. I AM GLAD IT WAS NOT RAINING THAT DAY OR THIS WOULD H…
Owner-reported narrative. 3,951 miles reported. Look up ODI 11139693 at NHTSA ↗
Owner report 11100296 · 2018-06-06 (June 6, 2018)
LET ME START BY SAYING YOUR SALES TEAM WAS GREAT, MADE THE CAR BUYING PART OF THIS EASY....MAYBE TOO EASY IN THAT I MADE A QUICK DECISION TO BUY WITHOUT RESEARCHING WHAT COMPLAINTS THERE WERE ABOUT THIS VEHICLE. I AM A HOME HEALTH NURSE AND TRADED MY HONDA ACCORD IN TO YOUR DEALERSHIP AS I NEEDED SOMETHING WITH MORE ROOM TO STORE MY WORK SUPPLIES WHILE STILL MAINTAINING DECENT GAS MILEAGE. I HAVE NEVER BEEN MORE DISAPPOINTED IN A NEW CAR. I WAS SO PLEASED WITH THE SERVICE DURING THE PURCHASE. BUT THIS CAR IS NOT WHAT IT IS CLAIMED TO BE. TH…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11100296 at NHTSA ↗
Owner report 11133068 · 2018-10-03 (October 3, 2018)
TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH
Owner-reported narrative. 10,000 miles reported. Look up ODI 11133068 at NHTSA ↗
Owner report 11301506 · 2020-01-23 (January 23, 2020)
CAR WAS IN MOTION ON A PAVED STATE OF NEBRASKA HIGHWAY. I HEARD A LOAD POP, DID NOT SEE ANYTHING IN ROAD OR FEEL THAT THE CAR HIT ANY KIND OF ROAD HAZARD. WAS TWO MILES FROM HOME, NO WARNING LIGHT CAME ON. WHEN PARKED I DID SMELL GAS BUT COULD NOT DETERMINE WHERE IT WAS COMING FROM BECAUSE THERE WAS A LIGHT RAIN. IN THE MORNING ALL FUEL HAD DRAINED OUT ON THE GROUND AND DOWN THE STREET. HAD IT TOWED TO SHOP, THEY FOUND A HOLE IN THE GAS TANK AND DETERMINED IT WAS A ROAD HAZARD COLLISION. FORD SEEMS UNABLE TO PROVIDE A REPLACEMENT TANK AND…
Owner-reported narrative. 22,000 miles reported. Look up ODI 11301506 at NHTSA ↗