2015 Dodge JOURNEY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
553 owner complaints analyzed
6 distinct recall campaigns
56,858 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 326 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 135 of 553 complaints (24.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 148 | 26.8% |
| Steering behavior | 61 | 11.0% |
| Electrical and battery issues | 56 | 10.1% |
| Transmission and shifting | 49 | 8.9% |
| Engine operation | 40 | 7.2% |
| Fuel system concerns | 2 | 0.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 135 |
| Electrical System | 117 |
| Service Brakes | 94 |
| Seats | 87 |
| Unknown Or Other | 80 |
| Power Train | 76 |
| Air Bags | 68 |
| Electronic Stability Control (Esc) | 51 |
Engine: 135; Electrical System: 117; Service Brakes: 94; Seats: 87; Unknown Or Other: 80; Power Train: 76; Air Bags: 68; Electronic Stability Control (Esc): 51
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 74 |
| 25,000 to 49,999 | 65 |
| 50,000 to 74,999 | 83 |
| 75,000 to 99,999 | 62 |
| 100,000 to 149,999 | 36 |
| 150,000 and above | 6 |
Under 25,000: 74; 25,000 to 49,999: 65; 50,000 to 74,999: 83; 75,000 to 99,999: 62; 100,000 to 149,999: 36; 150,000 and above: 6
50,000 to 74,999 miles has the most reports with usable mileage (83). 227 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 51 |
| 2016 | 34 |
| 2017 | 45 |
| 2018 | 72 |
| 2019 | 79 |
| 2020 | 85 |
| 2021 | 52 |
| 2022 | 31 |
| 2023 | 32 |
| 2024 | 36 |
| 2025 | 22 |
| 2026 | 13 |
2014: 1; 2015: 51; 2016: 34; 2017: 45; 2018: 72; 2019: 79; 2020: 85; 2021: 52; 2022: 31; 2023: 32; 2024: 36; 2025: 22; 2026: 13
Pattern summary
Engine leads the component reports. Braking behavior appears in 148 complaint narratives. Steering behavior appears in 61 complaint narratives. Electrical and battery issues appears in 56 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10730254 · 2015-06-24 (June 24, 2015)
WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …
Owner-reported narrative. 2,108 miles reported. Look up ODI 10730254 at NHTSA ↗
Owner report 10745387 · 2015-07-31 (July 31, 2015)
WAS DRIVING OUTT OF STATE IN A 5 MONTH OLD VEHICLE. WE THEN STOPPED AT A FOOD PLACE FOR ABOUT 25 MINUTES. WHEN I TRIED TO START THE CAR, BRAKE PEDAL WAS HARD AND WOULD NOT GIVE WAY, DASH LIGHTS LIT UP RUN LIGHT AS WELL BUT VEHICLE DID NOT START. ON SEVERAL OCCASSIONS THE SAME THING HAPPENED WITH NO RESULTS. AFTER 5 ATTEMPTS, THE VEHICLE FINALLY STARTED AND THE CHECK ENGINE LIGHT LIT UP. LIGHT STAYED ON FOR 4 DAYS AND THEN WENT OFF. CONTACTED DEALERSHIP, AFTER INSPECTION DETERMINED CRANKSHAFT SENSOR MESSAGE WAS RECORDED. PART WAS ORDERED AND REP…
Owner-reported narrative. 10,520 miles reported. Look up ODI 10745387 at NHTSA ↗
Owner report 10860990 · 2016-04-22 (April 22, 2016)
I WAS RECENTLY INVOLVED IN AUTOMOTIVE COLLISION FRONT END DAMAGE. MY CAR FRAME WAS BENT AND TRANSMISSION WAS LEAKING. EVERYONE THAT HAS B=SEEN MY CAR BELIVES THAT THE AIRT BAGS SHOULD HAVE DEPLOYED BUT DIDNT. I HAVE BRUSICING ON MYARM DUE TO HITTING THE STEERING WHEEL HARD. PLEASE BE CAREFUL WHE PURCHASING CAR. CHECK FOR RECALLS!!!
Owner-reported narrative. 1,800 miles reported. Look up ODI 10860990 at NHTSA ↗
Owner report 10819624 · 2016-01-12 (January 12, 2016)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRICAL STABILITY CONTROL, SERVICE BRAKES, HYDRAULICS) HOWEVER, THE PART TO THE DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Owner-reported narrative. Look up ODI 10819624 at NHTSA ↗
Owner report 10957899 · 2017-03-01 (March 1, 2017)
I HAVE HAD THIS CAR 5 TIMES IN TWO MONTHS TO THE DEALERSHIP FOR THE SAME THING. SOMETHING HAS BEEN KILLING THE BATTERY. THE DEALER HAS NOT BEEN ABLE TO FIND WHAT IS WRONG OUTSIDE OF REPLACING THE NEW BATTERY. IT IS AT YUCCA VALLEY CHRYSLER CENTER IN YUCCA VALLEY CA 92284 [phone removed]. THIS COULD BE AN SAFETY ISSUE IF THE CAR STOPS IN TRAFFIC AND WILL NOT START.
Owner-reported narrative. 29,000 miles reported. Look up ODI 10957899 at NHTSA ↗
Owner report 10716263 · 2015-05-13 (May 13, 2015)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE AND TRACTION CONTROL WARNING LIGHTS FLASHED. IN ADDITION, THE GEAR WAS DIFFICULT TO SHIFT OUT OF DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO A DEALER ON A SECOND OCCASION WHERE IT WAS DIAGNOSED THAT A LEVER FAILED IN THE TRANSMISSION PAN. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEH…
Owner-reported narrative. 7,500 miles reported. Look up ODI 10716263 at NHTSA ↗
Owner report 10778942 · 2015-10-01 (October 1, 2015)
PURCHASED NEW JUNE 2015,. IN JULY 2015 CHECK ENGINE LIGHT CAME ON- AC PROBLEM -IT WOULD BLOW HOT AIR. THE SERVICE DEPT RESET THE CODES. THIS PROBLEM STILL OCCURRS INTERMITTENTLY. THE TRANSMISSION FAILED IN AUGUST 2015- SERVICE REPLACED THE ENTIRE TRANSMISSION AS EVERY GEAR/CLUTCH WAS BURNT. SERVICE RETURNED THE VEHICLE TO ME SEPT 10, 2015. TRANSMISSION FAILED AGAIN SEPT 16, 2015. TAKED BACK TO SERVICE DEPT- THEY "RELEARNED THE TRANSMISSION" RETURNED IT TO ME SEPT 18, 2015. TRANSMISSION FAILED AGAIN SEPT 23, 2015. AS OF OCTOBER 1, 2015, S…
Owner-reported narrative. 4,200 miles reported. Look up ODI 10778942 at NHTSA ↗
Owner report 11091342 · 2018-05-02 (May 2, 2018)
MY CAR HAS 64,000 MILES ON IT AND THE ABS LIGHT, TRACTION LIGHT, BRAKE LIGHT AND CHECK ENGINE LIGHT CAME. I HAVE AN APPOINTMENT ON FRIDAY TO GET IT DIAGNOSED. AT 32,000 MILES THE CHECK ENGINE LIGHT CAME ON UPON STARTING AND MY CAR WOULD NOT GO OVER 30 MILES PER HOUR. A FUEL INJECTOR SENSOR WENT OUT.
Owner-reported narrative. Look up ODI 11091342 at NHTSA ↗
Owner report 11327857 · 2020-06-08 (June 8, 2020)
STOPPED AT RED LIGHT AND WHEN I STEP ON THE GAS PEDDLE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED, THE DASHBOARD, RADIO AND A/C WERE STILL ON. ATTEMPTED TO TURN ON CAR AND IT SHAKE TO TRY TO TURN OFF BUT WOULDN'T. TOOK IT TO CARMAX AND CAR WOULD NOT RECOGNIZED CAR KEY TO TURN ON. CARMAX THOUGHT IT WAS THE BATTERY AND IT WASN'T THAT. THEY SAID IT WAS THE FUEL PUMP, HAD IT REPLACED BUT CAR WOULD START AND IT TURN OFF LESS THEN 5MIN. CARMAX SUGGESTED TAKING TO DODGE DEALERSHIP FOR ENGINE TARE DOWN TO FIND OUT WHAT IS WRONG WITH IT. ESTIMATE OF…
Owner-reported narrative. 78,000 miles reported. Look up ODI 11327857 at NHTSA ↗