2014 Dodge JOURNEY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
411 owner complaints analyzed
7 distinct recall campaigns
54,359 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 262 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 102 of 411 complaints (24.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 107 | 26.0% |
| Electrical and battery issues | 50 | 12.2% |
| Steering behavior | 32 | 7.8% |
| Engine operation | 30 | 7.3% |
| Transmission and shifting | 23 | 5.6% |
| Fuel system concerns | 1 | 0.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 102 |
| Engine | 97 |
| Service Brakes | 80 |
| Unknown Or Other | 63 |
| Air Bags | 46 |
| Electronic Stability Control (Esc) | 41 |
| Seats | 38 |
| Power Train | 34 |
Electrical System: 102; Engine: 97; Service Brakes: 80; Unknown Or Other: 63; Air Bags: 46; Electronic Stability Control (Esc): 41; Seats: 38; Power Train: 34
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 78 |
| 25,000 to 49,999 | 47 |
| 50,000 to 74,999 | 52 |
| 75,000 to 99,999 | 30 |
| 100,000 to 149,999 | 39 |
| 150,000 and above | 16 |
Under 25,000: 78; 25,000 to 49,999: 47; 50,000 to 74,999: 52; 75,000 to 99,999: 30; 100,000 to 149,999: 39; 150,000 and above: 16
Under 25,000 miles has the most reports with usable mileage (78). 149 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 20 |
| 2015 | 74 |
| 2016 | 53 |
| 2017 | 28 |
| 2018 | 38 |
| 2019 | 52 |
| 2020 | 47 |
| 2021 | 21 |
| 2022 | 18 |
| 2023 | 20 |
| 2024 | 18 |
| 2025 | 14 |
| 2026 | 8 |
2014: 20; 2015: 74; 2016: 53; 2017: 28; 2018: 38; 2019: 52; 2020: 47; 2021: 21; 2022: 18; 2023: 20; 2024: 18; 2025: 14; 2026: 8
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 107 complaint narratives. Electrical and battery issues appears in 50 complaint narratives. Steering behavior appears in 32 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10573813 · 2014-03-20 (March 20, 2014)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
Owner-reported narrative. 1,500 miles reported. Look up ODI 10573813 at NHTSA ↗
Owner report 10584671 · 2014-04-24 (April 24, 2014)
THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR
Owner-reported narrative. 1,800 miles reported. Look up ODI 10584671 at NHTSA ↗
Owner report 10667105 · 2014-12-18 (December 18, 2014)
OUR 2014 DODGE JOURNEY WAS PARKED FOR 5 DAYS WHILE WE WERE ON A BUS TRIP. WE RETURNED ON A COLD WINTER NIGHT IN DECEMBER. VEHICLE BATTERY WAS DEAD. USED EMERGENCY KEY TO OPEN DRIVER'S DOOR BUT OBVIOUSLY ALL ELECTRICAL STUFF WAS DEAD. FORTUNATELY, OUR FRIENDS HAD JUMPER CABLES. WE GOT THE VEHICLE STARTED AND RETURNED HOME WITHOUT INCIDENT. LEFT VEHICLE PARKED IN GARAGE FOR 5 DAYS AND COULDN'T REPEAT PROBLEM. STILL DON'T TRUST LEAVING IT PARKED FOR MORE THAN A DAY OR SO BECAUSE IT SMELLS LIKE THE SAME PROBLEM I HAVE WITH MY 2013 CHRYSLER …
Owner-reported narrative. 1,500 miles reported. Look up ODI 10667105 at NHTSA ↗
Owner report 10810216 · 2015-12-15 (December 15, 2015)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …
Owner-reported narrative. Look up ODI 10810216 at NHTSA ↗
Owner report 10640461 · 2014-10-01 (October 1, 2014)
I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF TH…
Owner-reported narrative. 3,700 miles reported. Look up ODI 10640461 at NHTSA ↗
Owner report 10661284 · 2014-11-29 (November 29, 2014)
I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…
Owner-reported narrative. 9,900 miles reported. Look up ODI 10661284 at NHTSA ↗
Owner report 10622517 · 2014-08-15 (August 15, 2014)
TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.
Owner-reported narrative. 700 miles reported. Look up ODI 10622517 at NHTSA ↗
Owner report 10643547 · 2014-10-09 (October 9, 2014)
THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR
Owner-reported narrative. 11,000 miles reported. Look up ODI 10643547 at NHTSA ↗
Owner report 10651418 · 2014-10-30 (October 30, 2014)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AS THE ELECTRONIC STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND MERGED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE MAIN COMPUTER SYSTEM AND THE THROTTLE BODY WAS CLEANED. HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN …
Owner-reported narrative. 600 miles reported. Look up ODI 10651418 at NHTSA ↗
Owner report 11504784 · 2023-01-31 (January 31, 2023)
The contact’s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that wa…
Owner-reported narrative. 110,400 miles reported. Look up ODI 11504784 at NHTSA ↗