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U.S. public vehicle records

2004 Dodge DURANGO problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1,115 owner complaints analyzed

8 distinct recall campaigns

94,500 mi median reported failure mileage

Scope: 2004 model year. Data snapshot: . 886 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 326 of 1,115 complaints (29.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation22420.1%
Electrical and battery issues15213.6%
Braking behavior1009.0%
Steering behavior928.3%
Transmission and shifting423.8%
Fuel system concerns222.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
326
Electrical System
172
Engine And Engine Cooling
155
Air Bags
136
Engine And Engine Cooling:Engine
76
Power Train
64
Vehicle Speed Control
41
Electrical System: Instrument Cluster/Panel
37
Component breakdown data
CategoryCount
Engine326
Electrical System172
Engine And Engine Cooling155
Air Bags136
Engine And Engine Cooling:Engine76
Power Train64
Vehicle Speed Control41
Electrical System: Instrument Cluster/Panel37

Engine: 326; Electrical System: 172; Engine And Engine Cooling: 155; Air Bags: 136; Engine And Engine Cooling:Engine: 76; Power Train: 64; Vehicle Speed Control: 41; Electrical System: Instrument Cluster/Panel: 37

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
137
25,000 to 49,999
85
50,000 to 74,999
102
75,000 to 99,999
149
100,000 to 149,999
292
150,000 and above
121
Reported problems by failure mileage data
CategoryCount
Under 25,000137
25,000 to 49,99985
50,000 to 74,999102
75,000 to 99,999149
100,000 to 149,999292
150,000 and above121

Under 25,000: 137; 25,000 to 49,999: 85; 50,000 to 74,999: 102; 75,000 to 99,999: 149; 100,000 to 149,999: 292; 150,000 and above: 121

100,000 to 149,999 miles has the most reports with usable mileage (292). 229 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
54
2005
77
2006
60
2007
82
2008
57
2009
46
2010
49
2011
85
2012
78
2013
127
2014
104
2015
129
2016
65
2017
34
2018
20
2019
26
2020
9
2021
4
2022
4
2023
2
2024
2
2026
1
Complaints over time data
CategoryCount
200454
200577
200660
200782
200857
200946
201049
201185
201278
2013127
2014104
2015129
201665
201734
201820
201926
20209
20214
20224
20232
20242
20261

2004: 54; 2005: 77; 2006: 60; 2007: 82; 2008: 57; 2009: 46; 2010: 49; 2011: 85; 2012: 78; 2013: 127; 2014: 104; 2015: 129; 2016: 65; 2017: 34; 2018: 20; 2019: 26; 2020: 9; 2021: 4; 2022: 4; 2023: 2; 2024: 2; 2026: 1

Pattern summary

Engine leads the component reports. Engine operation appears in 224 complaint narratives. Electrical and battery issues appears in 152 complaint narratives. Braking behavior appears in 100 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10088123 · 2004-08-18 (August 18, 2004)

I HAVE THE 04 DURANGO HEMI WITH 4600 MILES ON IT; THE VEHICLE STALLS ON AVERAGE TWICE A WEEK ON HILLS. THE DEALER CAN NOT PULL OFF ANY CODES FROM THE COMPUTER AND THUS IS NOT ALLOWED BY DODGE TO REPLACE PARTS UNLESS BAD. *JB THATS WHERE THE CATCH 22 COMES IN THE DEALER CAN'T DUPLICATE THE PROBLEM AND DODGE WILL NOT LET THEM REPLACE PARTS TO SOLVE THE PROBLEM. IT'S BEEN IN TO THE SHOP 3 TIMES NOW AND I KEEP ON GETTING THE SAME RESPONSE FROM THE DEALER WHICH IS "THERE IS NOTHING THEY CAN DO". IT HAS EVEN STALLED AT 55 MPH WHILE MERGING INTO…

Owner-reported narrative. 500 miles reported. Look up ODI 10088123 at NHTSA ↗

Owner report 10091166 · 2004-09-17 (September 17, 2004)

I WAS GETTING ON THE FREEWAY AND ACCELERATED TO GET ON THE FREEWAY, CAR IN FRONT OF ME SLOWED TO EXIT THE FREEWAY SO I HAD TO LIFT MY FOOT OF OF THE GAS - RPMS DROPPED, OIL PRESSURE LIGHT CAME ON AND THE CAR STALLED IN THE RIGHT LANE OF THE FREEWAY - LUCKILY I WAS ABLE TO PULL OVER TO THE OFFRAMP. RESTARTED THE CAR WITH NO PROBLEM. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM BUT THEY SAY THEY CANNOT FIX IT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. *AK

Owner-reported narrative. 1,000 miles reported. Look up ODI 10091166 at NHTSA ↗

Owner report 10060005 · 2004-02-28 (February 28, 2004)

FOLLOWING THE THROTTLE CASING RECALL ON MY DODGE DURANGO 2004 SLT 4.7 L A FEW DAYS AFTER I PURCHASED THE VEHICLE, MY ENGINE LIGHT CAME ON...NO PROB PER THE DEALER. FOLLOWING WEEK I NOTICED THAT GAS MILEAGE WAS BELOW 10MPG'S WHICH WAS ABNORMAL BUT DEALER STATED THAT IT WOULD GET BETTER. A FEW DAYS LATER WHILE ACCELERATING ON INTERSTATE 80 THE ENGINE STARTED BUCKING AND CHUGGING AND THE ENGINE LIGHT CAME ON AND STARTED BLINKING..... I PULLED TO THE SHOULDER AND TURNED OFF VEHICLE. I GOT THE VEHICLE TO THE DEALER AND THEY FOUND FROM THE CO…

Owner-reported narrative. 500 miles reported. Look up ODI 10060005 at NHTSA ↗

Owner report 10080144 · 2004-07-26 (July 26, 2004)

WHILE DRIVING TRANSMISSION LIGHT AND ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WIRES NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK NEW ELECTRIC HARNESS WERE REPLACED DUE TO METLED WIRES. 2 RECALLS FOUND BY THE CONSUMER: ONE ON WIRING UNDER THE DASH, AND THE OTHER ON ACCELERATOR CABLE. CONSUMER MADE 10 VISITS TO THE DEALER. *LA

Owner-reported narrative. 35,000 miles reported. Look up ODI 10080144 at NHTSA ↗

Owner report 10060328 · 2004-03-04 (March 4, 2004)

THE SPEED CONTROL IN THE DURANGOS WITH THE HEMI ARE UNSAFE ILL SET THE CRUISE CONTOL AND ON A SMALL DOWN GRADE SPEED WILL INCREAST 10 TO 15 MILE HR ON A LARGE HILL IT RUNNS AWAY ON YOU AND YOU HAVE TO ALL WAY BRAKE I HAVE RETURNED TO DODGE 2 OR 3 TIMES AND THEY SAID ALL THE DURAGO WITH THE HEMI ARE LIKE THAT AND ITS OK THAT IS UNSAFE AND DANGEROUS

Owner-reported narrative. 300 miles reported. Look up ODI 10060328 at NHTSA ↗

Owner report 10075806 · 2004-06-07 (June 7, 2004)

WHILE DRIVING 35 MPH BRAKES FAILED. THE BRAKES WERE HARD TO PRESS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. BUT, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Owner-reported narrative. Look up ODI 10075806 at NHTSA ↗

Owner report 10059750 · 2004-06-23 (June 23, 2004)

WHEN TURNING STEERING WHEEL TO THE LEFT OR RIGHT STEERING WHEEL DOES NOT RETURN SMOOTHLY. THE DEALER REPLACED THE STEERING ARM BUT THAT DIDN'T CORRECT THE PROBLEM. *AK DURING THE TIME THE CONSUMER OWNED THE VEHICLE THE AIR BAG LIGHT ILLUMINATED AND THE REAR WIPER FELL OUT. *NM

Owner-reported narrative. 6,791 miles reported. Look up ODI 10059750 at NHTSA ↗

Owner report 10079547 · 2004-07-15 (July 15, 2004)

WHEN DRIVING AT AN UNDETERMINED SPEED, THE TRANSMISSION LIGHT APPEARED ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK AFTER THE FIFTH VISIT TO THE SERVICE DEALER (DESOTO MALL), THE TRANSMISSION LIGHT HAD NOT COME BACK ON. THE SHIFTING LIGHT HAD COME ON AND THE CONSUMER HAD TAKEN THE VEHICLE TO THE SERVICE DEALER (CENTRAL MAINE DODGE) AND AFTER THREE VISITS TO THEM, THEY FOUND MELTED WIRES AND A BAD SENSOR. THE WIRES HAD HOLES IN THEM. CHRYSLER …

Owner-reported narrative. Look up ODI 10079547 at NHTSA ↗

Owner report 10128767 · 2005-07-14 (July 14, 2005)

FUEL GAUGE SYSTEM IS UNRELIABLE... DEALER HAS TOLD ME NOTHING CAN BE DONE... I CAN NEVER KNOW HOW MUCH FUEL IS IN THE SYSTEM.. AS THE VEHICLE RUNS THERE IS A PRESSURE CHANGE IN THE FUEL TANK, WHICH CAUSES THE SYSTEM TO BE FAULTY AND FAILS TO PROVIDE ACCURAATE DETAILS CONCERNING FUEL LEVEL THIS HAS BEEN A PROBLEM SINCE I PURCHASED THIS VEHICLE , NEW FROM THE DODGE DEALER

Owner-reported narrative. 250 miles reported. Look up ODI 10128767 at NHTSA ↗

Owner report 10161300 · 2006-07-03 (July 3, 2006)

2004 DURANGO. V6 3.7 L ENGINE. AFTER SITTING OVER NIGHT VEHICLE IS HARD TO START AS IF IT IS OUT OF GAS. TURNS OVER FOR A VERY LONG TIME BEFORE STARTING. WHEN ACCELERATING FROM A STOP VEHICLE STALLS, OR SPUTTERS OR HESITATES EVERYTIME. MAKES A SLIGHT PING NOISE WHEN ENGINE EVENTUALLY TAKES OFF. TOOK TO DEALERSHIP THEY SUGGESTED CHANGE PLUGS I DID THAT. SAID I USED WRONG KIND CHANGED TO THERE BRAND. STILL NO DIFFERENCE. THEY CLEANED THROTTLE BODY AND INJECTOR STILL NO CHANGE. NEW DEALER STILL NO IDEA VEHICLE HAS BEEN IN SHOP 7 DAYS NOW.…

Owner-reported narrative. 5,400 miles reported. Look up ODI 10161300 at NHTSA ↗