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U.S. public vehicle records

2003 Dodge DURANGO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

339 owner complaints analyzed

4 distinct recall campaigns

62,950 mi median reported failure mileage

Scope: 2003 model year. Data snapshot: . 240 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 47 of 339 complaints (13.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4613.6%
Electrical and battery issues247.1%
Steering behavior216.2%
Engine operation175.0%
Transmission and shifting154.4%
Fuel system concerns41.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
47
Suspension:Front:Control Arm:Upper Ball Joint
47
Exterior Lighting
23
Suspension
20
Engine And Engine Cooling
18
Suspension:Front
18
Engine And Engine Cooling:Engine
15
Steering
14
Component breakdown data
CategoryCount
Electrical System47
Suspension:Front:Control Arm:Upper Ball Joint47
Exterior Lighting23
Suspension20
Engine And Engine Cooling18
Suspension:Front18
Engine And Engine Cooling:Engine15
Steering14

Electrical System: 47; Suspension:Front:Control Arm:Upper Ball Joint: 47; Exterior Lighting: 23; Suspension: 20; Engine And Engine Cooling: 18; Suspension:Front: 18; Engine And Engine Cooling:Engine: 15; Steering: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
66
25,000 to 49,999
39
50,000 to 74,999
33
75,000 to 99,999
36
100,000 to 149,999
42
150,000 and above
24
Reported problems by failure mileage data
CategoryCount
Under 25,00066
25,000 to 49,99939
50,000 to 74,99933
75,000 to 99,99936
100,000 to 149,99942
150,000 and above24

Under 25,000: 66; 25,000 to 49,999: 39; 50,000 to 74,999: 33; 75,000 to 99,999: 36; 100,000 to 149,999: 42; 150,000 and above: 24

Under 25,000 miles has the most reports with usable mileage (66). 99 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
1
2003
26
2004
63
2005
46
2006
14
2007
31
2008
19
2009
14
2010
18
2011
15
2012
20
2013
14
2014
15
2015
10
2016
13
2017
5
2018
4
2019
2
2020
5
2022
1
2024
1
2025
1
2026
1
Complaints over time data
CategoryCount
20021
200326
200463
200546
200614
200731
200819
200914
201018
201115
201220
201314
201415
201510
201613
20175
20184
20192
20205
20221
20241
20251
20261

2002: 1; 2003: 26; 2004: 63; 2005: 46; 2006: 14; 2007: 31; 2008: 19; 2009: 14; 2010: 18; 2011: 15; 2012: 20; 2013: 14; 2014: 15; 2015: 10; 2016: 13; 2017: 5; 2018: 4; 2019: 2; 2020: 5; 2022: 1; 2024: 1; 2025: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 46 complaint narratives. Electrical and battery issues appears in 24 complaint narratives. Steering behavior appears in 21 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10015644 · 2003-04-10 (April 10, 2003)

THE CRUISE CONTROL WAS SET AT 65 MPH, HOWEVER THE VEHICLE HIT A BUMP AND ACCELERATED TO 80 MPH. *JB THE VEHICLE WOULD ALSO ACCELERATE ON ITS OWN WHEN GOING OVER HIGHWAY SEAMS AND BRIDGES. THE VEHICLE DOESN'T MAINTAIN A CONSTANT (SET) SPEED AND WILL VARY FROM 5 MPH AND SWAP TO REGAIN SET SPEED WHEN GOING UP LONG GRADE WHEN ENGAGED. SCC

Owner-reported narrative. 400 miles reported. Look up ODI 10015644 at NHTSA ↗

Owner report 10018024 · 2003-05-01 (May 1, 2003)

THERE WERE NO PARTS AVAILABLE FOR THE DEALERSHIP TO PERFORM RECALL NUMBER B32 RELATED TO THE SENSOR MODULE. THE DEALER HAS BEEN CONTACTED NUMEROUS TIMES (SERVICE MANAGER MATT BARTOLO FILE NUMBER 11214898). *NLM

Owner-reported narrative. Look up ODI 10018024 at NHTSA ↗

Owner report 10018298 · 2003-05-06 (May 6, 2003)

WHILE THE CONSUMER LIFTED UP THE SEAT AND PULLED THE LEVER DOWN HIS THUMB BECAME CAUGHT IN METAL BRACKET HINGE. *JB

Owner-reported narrative. Look up ODI 10018298 at NHTSA ↗

Owner report 10021111 · 2003-06-05 (June 5, 2003)

I PURCHASED A 2003 DODGE DURANGO SLT ON APRIL 24,2003. WHEN MY VEHICLE HIT 800 MILES THE LOCKS STARTED LOCKING AND UNLOCKING ALL THE TIME, WHETHER THE KEY WAS IN THE IGNITION OR NOT. IT HAS BEEN BROUGHT TO THE TOPOR DODGE 2 TIMES AND THE PROBLEM WAS UNABLE TO BE FIXED. IT IS NOW BACK IN FOR THE SAME PROBLEM. ONLY NOW THEY JUST KEEP UNLOCKING ALL THE TIME. I HAVE TO LEAVE IT AT TOPOR TIL THE PROBLEM IS FIXED BECAUSE THE DOORS WON'T STAY LOCKED AND IS A SAFETY HAZARD. I WORK IN SPRINGFIELD MASSACHUSETTS AND IT IS UNSAFE TO TAKE MY OWN DURAN…

Owner-reported narrative. 800 miles reported. Look up ODI 10021111 at NHTSA ↗

Owner report 10029800 · 2003-07-22 (July 22, 2003)

VEHICLE WAS IN A REAR END COLLISION AT 25/30 MPH , ON IMPACT THE RARE HATCH BACK POP OPEN AND LUGGAGE FELL OUT. BODY SHOP INDICATED THAT THE IMPACT WASN'T' SEVERE ENOUGH TO RELEASE THE HATCH BACK.

Owner-reported narrative. 7,500 miles reported. Look up ODI 10029800 at NHTSA ↗

Owner report 10029926 · 2003-07-23 (July 23, 2003)

WHILE DRIVING DRIVING AT ANY SPEED AND WHEN BRAKES ARE DEPRESSED VEHICLE WILL PULL TO THE RIGHT OR LEFT. ALSO, VEHICLE NEEDS CONSTANT REALIGNMENT. *AK

Owner-reported narrative. 200 miles reported. Look up ODI 10029926 at NHTSA ↗

Owner report 10029997 · 2003-07-23 (July 23, 2003)

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH REAR SEAT BELTS. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. DEALER WAS CONTACTED, AND REPLACED THE SEAT BELTS, BUT CONSUMER DIDN'T KNOW WHICH PARTS.*AK

Owner-reported narrative. Look up ODI 10029997 at NHTSA ↗

Owner report 10030334 · 2003-07-29 (July 29, 2003)

FRONT SUSPENSION. *AK

Owner-reported narrative. 2,500 miles reported. Look up ODI 10030334 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

02V322000 · Exterior Lighting:Headlights:Switch

Reported: 2002-12-02 (December 2, 2002)

ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.

Consequence: IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
04V216000 · Visibility:Windshield Wiper/Washer

Reported: 2004-05-05 (May 5, 2004)

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.

Consequence: DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
04V596000 · Suspension:Front:Control Arm:Upper Ball Joint

Reported: 2004-12-21 (December 21, 2004)

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
06V339000 · Electrical System

Reported: 2006-09-07 (September 7, 2006)

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

Consequence: THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Remedy: DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗