2025 Chrysler PACIFICA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
9 distinct recall campaigns
24,500 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 8 of 27 complaints (29.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 7 | 25.9% |
| Transmission and shifting | 2 | 7.4% |
| Engine operation | 2 | 7.4% |
| Steering behavior | 2 | 7.4% |
| Electrical and battery issues | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 8 |
| Engine | 5 |
| Vehicle Speed Control | 5 |
| Forward Collision Avoidance: Adaptive Cruise Control | 4 |
| Fuel/Propulsion System | 3 |
| Power Train | 3 |
| Service Brakes | 2 |
| Structure:Body | 2 |
Air Bags: 8; Engine: 5; Vehicle Speed Control: 5; Forward Collision Avoidance: Adaptive Cruise Control: 4; Fuel/Propulsion System: 3; Power Train: 3; Service Brakes: 2; Structure:Body: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 10 |
| 2026 | 17 |
2025: 10; 2026: 17
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 7 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11659932 · 2025-05-09 (May 9, 2025)
[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car safety features disabled and it did not recognize we were in the seats (seat belt lights came on).I was able to drive into a parking lot.Turned the car off and then restarted it after a few min and the lights on the dash were gone. Decided to cont driving, figured it was a computer error.Went …
Owner-reported narrative. Look up ODI 11659932 at NHTSA ↗
Owner report 11672758 · 2025-07-11 (July 11, 2025)
The contact rented a 2025 Chrysler Pacifica. The contact stated that while driving approximately 65 MPH with the adaptive cruise control mode activated, the message "Adaptive Cruise Control Off" was displayed, and the vehicle suddenly experienced unintended acceleration. The contact stated that the vehicle exceeded 100 MPH and failed to decelerate upon depressing the brake pedal. The contact stated that the vehicle speed continued to increase, nearly causing the vehicle to crash into a semi-truck. The contact was able to drive onto the shoulder…
Owner-reported narrative. 23,000 miles reported. Look up ODI 11672758 at NHTSA ↗
Owner report 11718312 · 2026-02-16 (February 16, 2026)
On two separate long trips (over 4,000 miles total in recent months), the adaptive cruise control system has failed while driving on the freeway. This is the most dangerous situation I have ever experienced while driving. When the failure occurs: All cruise control and lane-assist buttons become unresponsive. Dynamic cruise control remains engaged. When I press the brake, the vehicle slows, but as soon as I release the brake, it begins accelerating again. There is no way to turn the system off. The first time this happened, I attempted for…
Owner-reported narrative. Look up ODI 11718312 at NHTSA ↗
Owner report 11754164 · 2026-08-01 (August 1, 2026)
On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I w…
Owner-reported narrative. Look up ODI 11754164 at NHTSA ↗
Owner report 11706198 · 2025-12-19 (December 19, 2025)
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
Owner-reported narrative. Look up ODI 11706198 at NHTSA ↗
Owner report 11738454 · 2026-05-18 (May 18, 2026)
Auto stall at stop is not working safely on my vehicle there are two issues that can cause safety problems .A) when system restarts engine the vehicle has jumped forward several feet quickly causing very nearly hitting the car in front of me as a traffic light turned green . B) when I slow not quite to a stop making a left turn I have experience very low or no power and could be hit if a car is coming towards me . Both these issues do stop if I remember to turn off the auto stall system but I do not always remember ! I did make a compliant a…
Owner-reported narrative. Look up ODI 11738454 at NHTSA ↗
Owner report 11695879 · 2025-10-27 (October 27, 2025)
On 10-23-25 my son pushed the button at the bottom rear of the drivers seat that moves the seat forward when using the stow-n-go feature. I was in the seat at the time and had just seconds to react. I pushed the Driver 1 setting on the door and it reversed the action. If I hadn't, would I have been crushed into the steering wheel or would the air bag have gone off? What if I hadn't set up that feature? What if I had panicked? I took it to the dealership today. After inspecting it, they said there was no protocol for this problem. The on…
Owner-reported narrative. Look up ODI 11695879 at NHTSA ↗
Owner report 11655878 · 2025-04-21 (April 21, 2025)
Issue Timeline: • [XXX] (944 miles): Check engine light code P1A01 (high voltage electrical system). Vehicle serviced at dealership; issue unresolved. • Mid-February 2025: Check engine light code P0A0A appeared and cleared itself shortly thereafter. • [XXX] (1607 miles): Check engine light code P0A0A reoccurred. Vehicle was serviced at Criswell Auto (Gaithersburg, MD) from March 4–19, 2025. Power Inverter Module (PIM) replaced. No comparable loaner provided, resulting in inconvenience and additional expense. • [XXX] (2419 miles) : P0A0A error c…
Owner-reported narrative. Look up ODI 11655878 at NHTSA ↗