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U.S. public vehicle records

2020 Chevrolet SILVERADO 1500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

724 owner complaints analyzed

12 distinct recall campaigns

24,578 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 204 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 242 of 724 complaints (33.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting17724.4%
Braking behavior15521.4%
Steering behavior8011.0%
Electrical and battery issues679.3%
Engine operation435.9%
Fuel system concerns162.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
242
Power Train
219
Electrical System
106
Service Brakes
101
Unknown Or Other
75
Steering
73
Fuel/Propulsion System
33
Vehicle Speed Control
25
Component breakdown data
CategoryCount
Engine242
Power Train219
Electrical System106
Service Brakes101
Unknown Or Other75
Steering73
Fuel/Propulsion System33
Vehicle Speed Control25

Engine: 242; Power Train: 219; Electrical System: 106; Service Brakes: 101; Unknown Or Other: 75; Steering: 73; Fuel/Propulsion System: 33; Vehicle Speed Control: 25

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
102
25,000 to 49,999
19
50,000 to 74,999
30
75,000 to 99,999
30
100,000 to 149,999
17
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,000102
25,000 to 49,99919
50,000 to 74,99930
75,000 to 99,99930
100,000 to 149,99917
150,000 and above6

Under 25,000: 102; 25,000 to 49,999: 19; 50,000 to 74,999: 30; 75,000 to 99,999: 30; 100,000 to 149,999: 17; 150,000 and above: 6

Under 25,000 miles has the most reports with usable mileage (102). 520 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2020
70
2021
46
2022
56
2023
71
2024
91
2025
242
2026
147
Complaints over time data
CategoryCount
20191
202070
202146
202256
202371
202491
2025242
2026147

2019: 1; 2020: 70; 2021: 46; 2022: 56; 2023: 71; 2024: 91; 2025: 242; 2026: 147

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 177 complaint narratives. Braking behavior appears in 155 complaint narratives. Steering behavior appears in 80 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11330260 · 2020-06-23 (June 23, 2020)

I WAS STOPPED N THE DRIVE THRU AT IN-N-OUT WITH MY FOOT ON THE BRAKE AND THE ECO SYSTEM HAD TURNED OFF THE MOTOR. IT SPONTANEOUSLY TURNED BACK ON WITHOUT ME LIFTING MY FOOT OFF OF THE BRAKE AND THE TRANSMISSION ENGAGED AND THE TRUCK LAUNCHED FORWARD APPROXIMATELY 12-18 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. IT ALSO HAPPENED ONE NIGHT ABOUT 2 MONTHS AGO. THIS COULD HAVE BEEN VERY DANGEROUS, I COULD HAVE HIT SOMEONE OR THEIR CAR OR I COULD HAVE EVEN RECEIVED WHIPLASH MYSELF. *TR

Owner-reported narrative. 7,300 miles reported. Look up ODI 11330260 at NHTSA ↗

Owner report 11362658 · 2020-10-04 (October 4, 2020)

THE TRUCK IS NEW WITH 700 MILES. SEPTEMBER 26TH 2020 I CAME TO A STOP AT A LIGHT.AS I TOOK OFF THE TRUCK STARTED TO JERK AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE IT HOME. AS I WAS DRIVING HOME WHILE IN MOTION THE TRUCK WOULD JERK WHEN IT WAS CHANGING GEARS. I RECEIVED A TEXT FROM GM THAT SAID TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. I DID NOT DRIVE IT UNTIL I WAS ABLE TO TAKE IT TO CHEVY. SEPTEMBER 28TH 2020 ON THE WAY THERE THE VEHICLE DID THE SAME THING. ON SEPTEMBER 30TH 2020 THE CHEVY TECHNICIAN SAID THE TR…

Owner-reported narrative. 700 miles reported. Look up ODI 11362658 at NHTSA ↗

Owner report 11291367 · 2019-12-26 (December 26, 2019)

TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. WHILE THE CONTACT'S WIFE WAS TRAVELING THROUGH AN INTERSECTION AT AN UNKNOWN RATE OF SPEED, THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED NOT TO DRIVE THE VEHICLE BECAUSE THE BRAKES WERE DEFECTIVE. THE CONTACT'S WIFE ATTEMPTED TO DRIVE THE VEHICLE TO A LOCAL DEALER, BUT THE BRAKES FAILED AGAIN. THE VEHICLE WAS TOWED TO HERB CHAMBERS CHEVROLET OF DANVERS (9…

Owner-reported narrative. 738 miles reported. Look up ODI 11291367 at NHTSA ↗

Owner report 11297440 · 2020-01-06 (January 6, 2020)

AFTER HAVING FOG LIGHTS PROGRAMED AT THE DEALER, LOST BRAKE ASSIST ON THE WAY HOME AT LAST LEFT TURN AND TRUCK TOOK LONGER TO STOP BEFORE THE TURN THEN NORMAL ON A CITY STREET SPEED ABOUT 45MPH, CHECK ENGINE LIGHT CAME ON CHECKED CODES AT HOME FOUND 4, P25A2 BRAKE SYSTEM CONTROL MODULE REQUESTED MIL ILLUMINATION U0101 LOST COMM WITH TCM, U0100 LOST COMM WITH ECM/PCM AND U0146 LOST COMM WITH GATEWAY A. TOOK TO GM DEALER AND WAS TOLD NO PROBLEMS FOUND AND CODES WERE CLEARED.

Owner-reported narrative. 3,038 miles reported. Look up ODI 11297440 at NHTSA ↗

Owner report 11308342 · 2020-02-10 (February 10, 2020)

BRAKE SYSTEM FAILURE LIGHT, STEERING ASSIST REDUCED DRIVE NO FASTER THAN 62 MPH SERVICE TRAILER BRAKE, SERVICE ESC. BRAKES WENT TO THE FLOOR AND DID NOT WANT TO STOP.

Owner-reported narrative. 1,400 miles reported. Look up ODI 11308342 at NHTSA ↗

Owner report 11318941 · 2020-03-22 (March 22, 2020)

IT HAPPENED AFTER DRIVING ON THE INTERSTATE, WE PULLED INTO A GAS STATION AND WHEN WE GOT BACK ON THE ROAD I FOUND THE LIST OF WARNINGS AND I LOST MOST ALL BRAKING AND POWER STEERING AND HAD A DASH FULL OF LIGHTS TELLING ME ALL SORTS OF WARNINGS. I PULLED OVER ON THE INTERSTATE ON-RAMP AND TURNED IT OFF AND BACK ON AND THE PROBLEM CONTINUED. 'SERVICE PARKING BRAKE' 'TRACTION CONTROL OFF' 'ENGINE POWER IS REDUCED' 'BRAKE SYSTEM FAILURE" 'SERVICE ESC' 'SERVICE TRAILER BRAKE SYSTEM' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE' "SPEE…

Owner-reported narrative. 750 miles reported. Look up ODI 11318941 at NHTSA ↗

Owner report 11325350 · 2020-05-20 (May 20, 2020)

I PURCHASED THE VEHICLE AND 7 DAYS LATER IT WOULD NOT START AND THE BATTERY WAS COMPLETELY DEAD HAD TO BE TOWED TO THE DEALERSHIP. *TR

Owner-reported narrative. 244 miles reported. Look up ODI 11325350 at NHTSA ↗

Owner report 11337568 · 2020-07-05 (July 5, 2020)

DEAD BATTERY AT 1400 MILES... NO WARNINGS AND NO LIGHTS LEFT ON, NO EXCUSES!

Owner-reported narrative. 1,400 miles reported. Look up ODI 11337568 at NHTSA ↗

Owner report 11323147 · 2020-05-03 (May 3, 2020)

WHEN DRIVING VEHICLE (OURS DOES NOT HAVE THE STOP START TECHNOLOGY); HOWEVER WHEN IDLING LOW OR COMING TO A STOP THE VEHICLE WILL JERK THEN DIE. THE MOTOR WILL COMPLETELY SHUT OFF; STALLING, THE ONLY WAY TO RESTART IS TO PUT THE VEHICLE IN NEUTRAL OR PARK AND TURN IGNITION AGAIN. THE MOTOR SHUTS OFF ENTIRELY USER IS UNABLE TO DRIVE; PRESENTS A HUGE SAFETY ISSUE. PUSHING GAS PETAL DOES NOT WORK EVEN IF IT DID HAVE THE STOP START TECHNOLOGY.

Owner-reported narrative. 1,800 miles reported. Look up ODI 11323147 at NHTSA ↗

Owner report 11343608 · 2020-08-06 (August 6, 2020)

THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW…

Owner-reported narrative. 3,300 miles reported. Look up ODI 11343608 at NHTSA ↗

Owner report 11437199 · 2021-10-18 (October 18, 2021)

High Pressure fuel pump failed external fuel leaking onto exhaust of truck. Lucky the truck didn't catch on fire. Would have if I kept driving. What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure fuel pump (external leak) under GM warranty they have the parts. Flannery Chevrolet Bad Axe MI How was your safety or the safety of others put at risk? Gas leaking on Hot catalytic converter and cross over pipe. Skid plate was full of fuel. A fire under the truck would have made it…

Owner-reported narrative. Look up ODI 11437199 at NHTSA ↗

Owner report 11487694 · 2022-10-03 (October 3, 2022)

Vehicle didn't start; got stranded. Tried to jump start with another vehicle. It turned, but didn't turn on. Had it towed to mechanic (closed on Sunday). Was lucky to be in an area I was familiar with during the day and not traveling over 250 miles the following day with family at night. Mechanic called Monday and stated fuel pump has to be replaced after a diagnostic test. 2020 Chevrolet Silverado @ 50,000 miles

Owner-reported narrative. Look up ODI 11487694 at NHTSA ↗