2016 Chevrolet EXPRESS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
6 distinct recall campaigns
21,253 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 15 complaints (20.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 20.0% |
| Transmission and shifting | 2 | 13.3% |
| Engine operation | 1 | 6.7% |
| Electrical and battery issues | 1 | 6.7% |
| Fuel system concerns | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Service Brakes | 3 |
| Engine | 2 |
| Structure:Body | 2 |
| Unknown Or Other | 2 |
| Engine And Engine Cooling | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Fuel System, Gasoline | 1 |
Electrical System: 3; Service Brakes: 3; Engine: 2; Structure:Body: 2; Unknown Or Other: 2; Engine And Engine Cooling: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel System, Gasoline: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 4 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 1 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
2016: 4; 2017: 1; 2018: 1; 2019: 3; 2020: 1; 2022: 2; 2023: 1; 2024: 1; 2025: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11452869 · 2022-02-18 (February 18, 2022)
I'd be driving down the street and the brakes would start applying themselves by themselves . I took the van to Ganly Chevrolet the first time and they did a brake job and said it was fixed . I drove it about a half mile and was doing about 35MPH when the brakes locked , if I wasn't buckled in I probably would have gone through the window . I immediately took it back by putting the gas pedal to the floor . you could smell and see the brakes burning . later Ganly said I needed a Brake Module and kept the car After about 6months of having my Va…
Owner-reported narrative. Look up ODI 11452869 at NHTSA ↗
Owner report 11454858 · 2022-03-02 (March 2, 2022)
I'd be driving down the street when my brakes would apply by them selves slowing my car down . after that my dash would bong and the ABS light would come on . I took it to my Chevy dealer and they replaced the brakes and said it was fixed . I pulled out of the dealers lot and was driving at 35MPH when the brakes locked and a skidded to a stop . If I hadn;t been buckled in I would have gone thru the windshield . I held the gas pedal to the floor and returnd to the dealer at about 20 MPH and some salesman came running out and said my van was on f…
Owner-reported narrative. Look up ODI 11454858 at NHTSA ↗
Owner report 11282142 · 2019-11-25 (November 25, 2019)
TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE TRAVELING UP A HILL AT APPROXIMATELY 45 MPH, THE VEHICLE STARTED MISFIRING AND HESITATING. AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE RESPONDED NORMALLY. THE CONTACT STATED THAT THE FAILURES OCCURRED SINCE MAY OF 2019. THE VEHICLE WAS TAKEN TO GEORGE KELL MOTORS INC (3808S VAN DYKE RD, NEWPORT, AR 72112) FOUR TIMES AND THEY REPLACED THE TIMING BELT, TORQUE CONVERTER, FUEL INJECTORS, CATALYTIC CONVERTER, AND MUFFLER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE…
Owner-reported narrative. 35,000 miles reported. Look up ODI 11282142 at NHTSA ↗
Owner report 11634601 · 2025-01-07 (January 7, 2025)
The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device wa…
Owner-reported narrative. 88,000 miles reported. Look up ODI 11634601 at NHTSA ↗
Owner report 10899303 · 2016-08-29 (August 29, 2016)
TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS BEING OPERATED AT 55 MPH, THE VEHICLE STALLED AND THERE WAS AN ABNORMAL FUEL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TOWED TO A TOW TRUCK LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 10/21/16*LJ THE CONSUMER STATED THE FUEL LINE SEPARATED, DUE TO A MISSING RETAINING CLIP. ALSO, TWO BRACKETS THAT…
Owner-reported narrative. 1,000 miles reported. Look up ODI 10899303 at NHTSA ↗
Owner report 11311860 · 2020-02-27 (February 27, 2020)
PROBLEM: POWER WINDOW WOULDN'T WORK, REAR DEFROSTER WOULD NOT WORK, VEHICLE WOULD NOT START, VEHICLE WOULD CRANK BUT NOT START. CAR HAD TO BE TOWED. THE RELAYS WERE DEFECTIVE AND WERE REPLACED. UPON TAKING THE RELAYS APART , I FOUND THAT THEY WERE RUSTED INSIDE AND THE RUST WAS FLAKING OFF. I CONTACTED CHEVROLET AND I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY AND IT WOULD NOT COVER RUSTED PARTS.THE REPRESENTATIVE ALSO SAID THAT HE HAD OTHER COMPLAINTS ABOUT THE RELAYS FAILING.THERE ARE TEN OF THESE RELAYS IN THIS VEHICLE AND FOUR HAVE FAILE…
Owner-reported narrative. 21,253 miles reported. Look up ODI 11311860 at NHTSA ↗