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Chevrolet EXPRESS 3500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

134 owner complaints analyzed

2 distinct recall campaigns

68,785 mi median reported failure mileage

Scope: 1997 to 2024 model years. Data snapshot: . 114 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 12 of 134 complaints (9.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2820.9%
Steering behavior1511.2%
Fuel system concerns129.0%
Transmission and shifting107.5%
Engine operation96.7%
Electrical and battery issues64.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
12
Fuel/Propulsion System
10
Service Brakes, Hydraulic
10
Steering
10
Service Brakes
9
Tires
9
Fuel System, Gasoline
8
Engine
7
Component breakdown data
CategoryCount
Electrical System12
Fuel/Propulsion System10
Service Brakes, Hydraulic10
Steering10
Service Brakes9
Tires9
Fuel System, Gasoline8
Engine7

Electrical System: 12; Fuel/Propulsion System: 10; Service Brakes, Hydraulic: 10; Steering: 10; Service Brakes: 9; Tires: 9; Fuel System, Gasoline: 8; Engine: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
27
25,000 to 49,999
19
50,000 to 74,999
14
75,000 to 99,999
16
100,000 to 149,999
18
150,000 and above
20
Reported problems by failure mileage data
CategoryCount
Under 25,00027
25,000 to 49,99919
50,000 to 74,99914
75,000 to 99,99916
100,000 to 149,99918
150,000 and above20

Under 25,000: 27; 25,000 to 49,999: 19; 50,000 to 74,999: 14; 75,000 to 99,999: 16; 100,000 to 149,999: 18; 150,000 and above: 20

Under 25,000 miles has the most reports with usable mileage (27). 20 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2005
3
2006
8
2007
9
2008
14
2009
6
2010
9
2011
14
2012
14
2013
8
2014
9
2015
9
2016
6
2017
6
2018
8
2019
1
2020
2
2021
1
2024
1
2025
5
2026
1
Complaints over time data
CategoryCount
20053
20068
20079
200814
20096
20109
201114
201214
20138
20149
20159
20166
20176
20188
20191
20202
20211
20241
20255
20261

2005: 3; 2006: 8; 2007: 9; 2008: 14; 2009: 6; 2010: 9; 2011: 14; 2012: 14; 2013: 8; 2014: 9; 2015: 9; 2016: 6; 2017: 6; 2018: 8; 2019: 1; 2020: 2; 2021: 1; 2024: 1; 2025: 5; 2026: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 28 complaint narratives. Steering behavior appears in 15 complaint narratives. Fuel system concerns appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10442430 · 2012-01-04 (January 4, 2012)

I WAS PICKING UP ITEMS IN A HOME DEPOT PARKING LOT, WHEN THE BRAKES WENT TO THE FLOOR, AND I DISCOVERED THE BRAKE LINES TO THE REAR HAD RUSTED THROUGH AND EMPTIED OUT ALL THE BRAKE FLUID. WHEN IT WAS ON THE LIFT AND BEING REPAIRED, I FOUND THAT THE REAR LEAF SPRING MOUNTS ARE NEARLY CORRODED AWAY. THIS IS NOT A PART DESIGNED TO BE REPLACED. *TR

Owner-reported narrative. 77,540 miles reported. Look up ODI 10442430 at NHTSA ↗

Owner report 10509567 · 2013-04-25 (April 25, 2013)

TL* THE CONTACT OWNS A 1999 CHEVROLET EXPRESS G3500. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE BRAKE PEDAL SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKES LINE WERE CORRODED UP TO THE MASTER CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

Owner-reported narrative. 128,000 miles reported. Look up ODI 10509567 at NHTSA ↗

Owner report 10865402 · 2016-05-17 (May 17, 2016)

THE REAR MAIN SEAL, FRONT HARMONIC SEAL AND POWER STEERING PUMP SHAFT SEAL ARE LEAKING. THE VEHICLE HAS 96,000 MILES ON IT. THIS SHOULD NOT BE. I TOOK IT TO A SHOP LAST WEEK TO HAVE PROBLEM FIXED. NEED HELP VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-reported narrative. 98,000 miles reported. Look up ODI 10865402 at NHTSA ↗

Owner report 10871926 · 2016-06-01 (June 1, 2016)

THE "PCM"-PUMP CONTROL MODULE LOCATED ON THE INJECTION PUMP THAT IS IN CHARGE OF OPERATING AND COORDINATING PUMP OPERATIONS FAILS AFTER 30,000 TO 40,000 MILES. THIS CAUSES THE VEHICLE TO STOP RUNNING--NO BRAKES OR STEERING SIMILAR TO IGNITION SWITCH PROBLEM IN OTHER VEHICLES. GM LIKES TO GET 1,400 TO FIX, AFTER THE TOW. THANKS [XXX] A BETTER FIX NEEDS TO BE MADE HERE RATHER THAN INSTALLING ANOTHER DEFECTIVE PART. THIS PROBLEM HAPPENS IN ALL THE 6.5 DIESEL MOTORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5…

Owner-reported narrative. 70,000 miles reported. Look up ODI 10871926 at NHTSA ↗

Owner report 10482034 · 2012-10-24 (October 24, 2012)

WHEN THE VEHICLE FUEL TANK IS FILLED, GAS FUMES ARE DETECTED AND SOME FUEL CAN BE SEEN ON THE BOTTOM OF THE TANK (A FEW DROPS OF FUEL). AS THE TANK CONTENTS LOWER THE SMELL AND LEAK GOES AWAY. AN ACCESS HOLE ON THE SIDE OF THE VAN REVEALS THAT THE TANK HAS A SMALL LEAK WHERE THE PLASTIC FILL NECK WAS BONDED TO THE TANK. THE STEEL FILL NECK AND RUBBER CONNECTION LOOK FINE. THIS IS A CONVERSION VAN W/O A LEFT HAND DOOR. THIS VEHICLE WAS BOUGHT FROM A SOUTHERN CLIMATE AREA AND IS ONLY RECENTLY BEEN BROUGHT TO A NORTHERN CLIMATE SO CORROSION I…

Owner-reported narrative. 151,000 miles reported. Look up ODI 10482034 at NHTSA ↗

Owner report 10454780 · 2012-04-10 (April 10, 2012)

DANGEROUS AS GAS TANK RUSTED THROUGH ON TOP AND LEFT SIDE AFTER ONLY ROUGLY 100,000 MILES. *TR

Owner-reported narrative. 104,000 miles reported. Look up ODI 10454780 at NHTSA ↗

Owner report 10413176 · 2011-07-16 (July 16, 2011)

WIRE HARNESS FIRE. WATER GOT INTO THE END OF ONE OF THE CONNECTORS FROM THE WIRE HARNESS GOING INTO THE TRASMISSION. THE RESULT OF THE WATER GETTING INTO THE TRANSMISSION CAUSED AN ELECTRICAL FIRE AND CAUSED A SHORT IN THE TRANSMISSION AND ENGINE WIRE HARNESS, THE FINAL RESULT WAS THE WIRE HARNESS WAS COMPLETELY BURNED UP. THERE WAS EVIDENCE OF GLUEING THE CONNECTORS YEARS AGO.I IF THE CONNECTORS ARE NOT SEALED, IT IS POSSIBLE FOR WATER TO ENTER AND SHORT OUT CONNECTORS AND OTHER ELECTRICAL COMPONENTS. *TT

Owner-reported narrative. 150,000 miles reported. Look up ODI 10413176 at NHTSA ↗

Owner report 10482191 · 2012-10-25 (October 25, 2012)

TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE TRANSMISSION FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE CAUSE OF FAILURE WAS UNKNOWN. HOWEVER, THE TECHNICIAN STATED THAT THE MAF CENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED THE CATALYTIC CONVERTERS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILU…

Owner-reported narrative. 58,500 miles reported. Look up ODI 10482191 at NHTSA ↗

Owner report 10745434 · 2015-07-31 (July 31, 2015)

TL* THE CONTACT OWNS A 1999 CHEVROLET EXPRESS 3500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO FIVE DIFFERENT DEALERS. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT SENSOR, OXYGEN SENSOR, FUEL FILTER, DISTRIBUTOR, COIL SPARK PLUG WIRES, TIMING GEARING CHAIN, AND FUSES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED OVER FIVE TIMES, HOWEVER, THE FAILURE RECURRED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMA…

Owner-reported narrative. 200,000 miles reported. Look up ODI 10745434 at NHTSA ↗

Owner report 10168631 · 2006-09-19 (September 19, 2006)

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS UNDER NORMAL DRIVING CONDITIONS, THE ENGINE STALLED AND OPERATED AT A REDUCED SPEED. THE REDUCED ENGINE POWER LIGHT ILLUMINATED. THE CONTACT PULLED OVER WITHOUT INCIDENT AND TURNED THE IGNITION OFF. AFTER A PERIOD OF 15 MINUTES, THE ENGINE EASILY RESTARTED WITHOUT FURTHER INCIDENT ALTHOUGH AFTER RESTARTING THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ACCELERATOR MODULE OF THE ENGINE NEEDED TO BE REPLACED. AFTERWARDS, THE ENGINE STALLING…

Owner-reported narrative. 3,566 miles reported. Look up ODI 10168631 at NHTSA ↗

Owner report 10660384 · 2014-11-23 (November 23, 2014)

I SEEM TO BE EXPERIENCING THE EXACT KIND OF IGNITION SWITCH MALFUNCTION THAT HAS BEEN THE CAUSE OF THE MASSIVE GM RECALL THIS YEAR. THE ONLY PROBLEM IS THAT THE RECALL DOESN'T SEEM TO GO BACK TO 1997. THIS PROBLEM HAS OCCURRED NUMEROUS TIMES SINCE IT FIRST STARTED TO HAPPEN A WEEK OR SO AGO. THE ENGINE AND EVERYTHING ELECTRICAL JUST SHUTS OFF FOR NO REASON. IT HAS HAPPENED AT HIGHWAY SPEEDS, AT PARKING LOT SPEEDS, DRIVING AROUND TOWN, AND EVEN PARKED AT IDLE. IT JUST UP AND DIES FOR A SECOND OR TWO, FOLLOWED BY ALL THE WARNING LIGHTS COMING ON…

Owner-reported narrative. 101,500 miles reported. Look up ODI 10660384 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2008
1
2009
2
2010
1
2012
0
2013
0
2014
1
2019
0
2021
0
2024
0
Recall campaigns data
CategoryCount
20081
20092
20101
20120
20130
20141
20190
20210
20240

2008: 1; 2009: 2; 2010: 1; 2012: 0; 2013: 0; 2014: 1; 2019: 0; 2021: 0; 2024: 0

Year-by-year records

Chevrolet EXPRESS 3500 model-year comparison
Model yearComplaintsRecallsChange in recalls
199720Not available
1998300
1999400
2000400
20011100
2002300
20031200
20041600
20051700
2006151+1
20071110
20081110
200992+1
201041-1
201250Not available
2013100
201411+1
201920Not available
202110Not available
202420Not available