2002 Chevrolet EXPRESS 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
0 distinct recall campaigns
88,598 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 66.7% |
| Braking behavior | 1 | 33.3% |
| Steering behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Engine And Engine Cooling:Engine:Diesel | 1 |
| Suspension | 1 |
Engine: 1; Engine And Engine Cooling:Engine:Diesel: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2006 | 1 |
| 2012 | 1 |
| 2021 | 1 |
2006: 1; 2012: 1; 2021: 1
Pattern summary
Engine leads the component reports. Engine operation appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10172769 · 2006-11-06 (November 6, 2006)
2002 EXPRESS 3500 6.5 DIESEL VAN HAS STARTED INTERMITTENT STALLING AT HIGHWAY SPEEDS 60 MPH MID 09/2006. NO TROUBLE CODES LOCKED IN MEMORY. TWO CHEVY DLRS AND GM CUSTOMER SERVICE MADE AWARE OF PMD HEAT PROBLEM, BUT ALL THREE SOURCES CLAIM CAN'T REPAIR UNTIL MAJOR FAILURE. WHEN ENGINE STALLS AT SPEED, YOU LOOSE ALL POWER STEERING AND BRAKES. *NM
Owner-reported narrative. 108,000 miles reported. Look up ODI 10172769 at NHTSA ↗
Owner report 10472398 · 2012-08-24 (August 24, 2012)
TL* THE CONTACT OWNS A 2002 CHEVROLET EXPRESS CUTAWAY G3500. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST ONTO THE SHOULDER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE CRANK SHAFT POSITION SENSOR. THE LOCAL MECHANIC REPLACED THE CRANK SHAFT POSITION SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,196 AND THE APPROXIMATE CURRENT MILEAGE WAS 71,000.
Owner-reported narrative. 69,196 miles reported. Look up ODI 10472398 at NHTSA ↗
Owner report 11396294 · 2021-02-11 (February 11, 2021)
2002 CHEVROLET EXPRESS 3500. CONSUMER WRITES IN REGARDS TO BROKEN DRIVERS SIDE SPRING LEAF. *LD THE CONSUMER STATED AFTER A POTHOLE BROKE THE SPRING LEAVE, IT WAS DISCOVERED THAT SPRING LEAF WAS INCORRECTLY INSTALLED BY THE FACTORY. *JS
Owner-reported narrative. Look up ODI 11396294 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.