2014 Chevrolet CRUZE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
702 owner complaints analyzed
10 distinct recall campaigns
53,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 483 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 217 of 702 complaints (30.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 114 | 16.2% |
| Electrical and battery issues | 85 | 12.1% |
| Braking behavior | 63 | 9.0% |
| Transmission and shifting | 44 | 6.3% |
| Engine operation | 43 | 6.1% |
| Fuel system concerns | 10 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 217 |
| Electrical System | 183 |
| Power Train | 96 |
| Steering | 91 |
| Unknown Or Other | 89 |
| Air Bags | 77 |
| Electronic Stability Control (Esc) | 69 |
| Fuel/Propulsion System | 59 |
Engine: 217; Electrical System: 183; Power Train: 96; Steering: 91; Unknown Or Other: 89; Air Bags: 77; Electronic Stability Control (Esc): 69; Fuel/Propulsion System: 59
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 128 |
| 25,000 to 49,999 | 92 |
| 50,000 to 74,999 | 120 |
| 75,000 to 99,999 | 79 |
| 100,000 to 149,999 | 55 |
| 150,000 and above | 9 |
Under 25,000: 128; 25,000 to 49,999: 92; 50,000 to 74,999: 120; 75,000 to 99,999: 79; 100,000 to 149,999: 55; 150,000 and above: 9
Under 25,000 miles has the most reports with usable mileage (128). 219 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 2 |
| 2014 | 57 |
| 2015 | 52 |
| 2016 | 60 |
| 2017 | 73 |
| 2018 | 99 |
| 2019 | 107 |
| 2020 | 67 |
| 2021 | 45 |
| 2022 | 38 |
| 2023 | 30 |
| 2024 | 39 |
| 2025 | 19 |
| 2026 | 14 |
2013: 2; 2014: 57; 2015: 52; 2016: 60; 2017: 73; 2018: 99; 2019: 107; 2020: 67; 2021: 45; 2022: 38; 2023: 30; 2024: 39; 2025: 19; 2026: 14
Pattern summary
Engine leads the component reports. Steering behavior appears in 114 complaint narratives. Electrical and battery issues appears in 85 complaint narratives. Braking behavior appears in 63 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10556852 · 2013-12-20 (December 20, 2013)
WHILE DRIVING AT HWY SPEEDS THE STEERING WILL APPEAR TO STICK OR NOT RESPOND. IT FEELS AS IF THERE IS NO RESPONSE FROM THE MINOR INPUT FROM THE STEERING WHEEL. THEN YOU PUT A LITTLE MORE INPUT IN THE WHEEL AND THE CAR APPEARS TO CATCH UP TO THE COMMAND GIVING IT MINOR SWERVING FEELING. IT SEEMS TO BE QUITE COMMON WITH CRUZES. I HAVE FOUND OVER 100 COMPLAINTS ON ONE FORUM ABOUT THE SAME ISSUE. SOMETHING NEEDS TO BE DONE ABOUT THE POSSIBLE UNSAFE CONDITION. *TR
Owner-reported narrative. 17,400 miles reported. Look up ODI 10556852 at NHTSA ↗
Owner report 10561061 · 2014-01-22 (January 22, 2014)
WHEN DRIVING IN A STRAIGHT LINE AT HIGHWAY SPEED, THE VEHICLE WILL NOT MAKE SMALL STEERING CORRECTIONS. WHEN A SLIGHT CORRECTION IS ATTEMPTED, A "NOTCH" OR "HITCH" IS FELT IN THE STEERING WITH INCREASED RESISTANCE IN THE WHEEL, UPON OVERCOMING THE "NOTCH" IN THE STEERING, THE VEHICLE OVERCORRECTS AND MUST BE BROUGHT BACK. WHILE THE BEHAVIOR OCCURS IN A VARIETY OF TEMPERATURES AND CLIMATE CONDITIONS, IT SEEMS ONLY TO OCCUR ONCE THE VEHICLE HAS REACHED OPERATING TEMPERATURE AND REMAINED THERE FOR 30-60 MINUTES OR MORE. THE BEHAVIOR ALSO DOES NO…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10561061 at NHTSA ↗
Owner report 10577543 · 2014-04-05 (April 5, 2014)
MY VEHICLE RECENTLY BECAME PART OF THE GM RECALL BELOW: VEHICLES AFFECTED: ABOUT 174,046 MODEL-YEAR 2013-2014 CHEVROLET CRUZE SEDANS EQUIPPED WITH A TURBO 1.4-LITER ENGINE AND MANUFACTURED BETWEEN NOV. 28, 2012, AND MARCH 7, 2014. THE PROBLEM: THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP. IF A VEHICLE WITH A FRACTURED HALF SHAFT IS PARKED WITHOUT THE PARKING BRAKE APPLIED, THE CAR COULD MOVE UNEXPECTEDLY. EITHER CONDITION INCREASES THE RISK OF A CRA…
Owner-reported narrative. 6,333 miles reported. Look up ODI 10577543 at NHTSA ↗
Owner report 10594751 · 2014-05-29 (May 29, 2014)
AT THE END OF DECEMBER 2013 I PURCHASED A 2014 CHEVY CRUZE TURBO DIESEL. SHORTLY AFTER BUYING THIS VEHICLE I DISCOVERED THERE AS A PROBLEM WITH THE EXCESSIVE TORQUE AND THE BRAKING SYSTEM AND HAIR TRIGGER BRAKE RELEASE. WHEN RELEASING THE BRAKE THIS CAR WOULD LEAP FORWARD IN AN UNSAFE MANNER. THIS WOULD HAPPEN WHEN RELEASING THE BRAKE SLIGHTLY. RELEASING THE BRAKE A QUARTER OF AN INCH OR LESS WAS SUFFICIENT. I AM NOT TALKING ABOUT MY FOOT SLIPPING OFF THE BRAKE PEDAL. THE HIGH RPM'S AND TORQUE IS NOT A GOOD MATCH WITH THIS PARTICULAR AUTO…
Owner-reported narrative. 1,500 miles reported. Look up ODI 10594751 at NHTSA ↗
Owner report 10564401 · 2014-02-14 (February 14, 2014)
THE FOLLOWING ISSUE ONLY OCCURS ONCE THE VEHICLE HAS BEEN DRIVEN FOR 15+ MILES AND IS "WARMED UP". WHEN ON A STRAIGHT ROAD AT HIGHWAY SPEEDS THERE IS AN ISSUE WITH MINOR CORRECTIONS TO THE STEERING IN ORDER TO MAINTAIN POSITION IN THE LANE. THE STEERING WHEEL STICKS WHEN ATTEMPTING TO MAKE THESE MINOR CORRECTIONS, RESULTING IN ADDITIONAL STRENGTH BEING USED IN ORDER TO MOVE THE WHEEL. THE WHEEL ALWAYS MOVES WITH THIS ADDITIONAL PRESSURE, BUT SOMETIMES IT RESULTS IN AN OVERCORRECTION CAUSING THE DRIVER TO HAVE TO CORRECT IN THE OTHER DIRECTIO…
Owner-reported narrative. 3,500 miles reported. Look up ODI 10564401 at NHTSA ↗
Owner report 10564570 · 2014-02-16 (February 16, 2014)
THE BRAKE PEDAL WILL PUSH (IN A PANIC STOP) TO BELOW THE ACCELERATOR ALLOWING THE CAR TO CONTINUE ACCELERATING WHEN THE BRAKE PEDAL IS PUSHED TO STOP VEHICLE. THIS HAS OCCURRED AT LEAST TWO TIMES IN 3 MONTHS. I HAVE NEVER HAD A CAR WITH BRAKE PEDAL TRAVEL TO GO TO AND BELOW THE LEVEL OF THE ACCELERATOR PEDAL. A WIDE SHOE WILL ALLOW THE ABOVE MENTIONED PROBLEM. I HAVE HAD THE DEALER (WESTSIDE CHEVROLET,KATY TX) LOOK AT THE PROBLEM. THE ANSWER I GET THAT THERE IS NO ADJUSTMENT TO THE BRAKES. I FEEL THIS IS A SAFETY PROBLEM AND THE BRAKE PA…
Owner-reported narrative. 4,491 miles reported. Look up ODI 10564570 at NHTSA ↗
Owner report 10611295 · 2014-07-17 (July 17, 2014)
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WHEN SHIFTING GEARS. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING AT HIGH SPEEDS, THERE WOULD BE A REDUCTION IN ENGINE POWER AND THE VEHICLE VIOLENTLY JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 411 AND THE CURRENT MILEAGE WAS 2,300. UPDATED 09/11/14*LJ THE CONSUMER STATED THE BRAKES WOULD GRAB…
Owner-reported narrative. 411 miles reported. Look up ODI 10611295 at NHTSA ↗
Owner report 10577160 · 2014-04-03 (April 3, 2014)
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE, THE VEHICLE DRIFTED BACKWARDS. IMMEDIATELY AFTER DISENGAGING THE BRAKES, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 7,500.
Owner-reported narrative. 500 miles reported. Look up ODI 10577160 at NHTSA ↗
Owner report 10583230 · 2014-04-16 (April 16, 2014)
I'VE HAD COUPLE INCIDENTS IN REVERSE WHERE CAR JUST STALLS LUCKILY I'VE ALWAYS BEEN ON A SIDE STREET BUT IM FEARFUL THAT THE TRANS WILL STALL IN A BUSY STREET SOON AND ILL BE HIT AS I LIVE OFF A BUSY STREET IN KOKOMO. I BOUGHT CAR NEW WITH 00 MILES ON IT. NOW THE PROBLEM PERSIST MORE AND MORE NOW. I'VE COME CLOSE TO BEING HIT TWICE NOW. IT STAYS GARAGE NOW DUE TO FEARS SO I WASTE MONEY MONTHLY.FOR A DEFECTIVE CAR... *TR
Owner-reported narrative. 156 miles reported. Look up ODI 10583230 at NHTSA ↗
Owner report 10652779 · 2014-11-05 (November 5, 2014)
PROBLEM: SMELL OF GAS UPON RESTART OF VEHICLE. SUMMARY; I HAD DRIVEN FROM CHICAGO TO BROWNSTOWN, MI (WHICH IS A DISTANCE OF ABOUT 250 - 300 MILES) WHERE I DROPPED SOMEONE OFF. STOPPED FOR ABOUT 5 MINUTES, THEN STARTED DRIVING FROM BROWNSTOWN TO CARLETON. WHEN LEAVING BROWNSTOWN, I DID ACCELERATE A LITTLE MORE FORCEFULLY THAN USUAL TO GET AWAY FROM TAILGATER, AND CONTINUED THE TRIP TO CARLETON (TOTAL DISTANCE ABOUT 7 MILES). STOPPED AT STORE FOR ABOUT 10 - 15 MINUTES FOR GROCERIES. WHEN I RESTARTED THE VEHICLE IN CARLETON STORE PARKING LOT, T…
Owner-reported narrative. 7,300 miles reported. Look up ODI 10652779 at NHTSA ↗
Owner report 10893218 · 2016-08-04 (August 4, 2016)
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER FOR THE DIESEL FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Owner-reported narrative. 40,000 miles reported. Look up ODI 10893218 at NHTSA ↗