2017 Cadillac XTS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
24 owner complaints analyzed
0 distinct recall campaigns
33,500 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 13 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 10 of 24 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 16.7% |
| Engine operation | 2 | 8.3% |
| Transmission and shifting | 1 | 4.2% |
| Braking behavior | 1 | 4.2% |
| Electrical and battery issues | 1 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 10 |
| Unknown Or Other | 8 |
| Suspension | 3 |
| Power Train | 2 |
| Steering | 2 |
| Back Over Prevention | 1 |
| Electronic Stability Control (Esc) | 1 |
| Exterior Lighting | 1 |
Electrical System: 10; Unknown Or Other: 8; Suspension: 3; Power Train: 2; Steering: 2; Back Over Prevention: 1; Electronic Stability Control (Esc): 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 2; 50,000 to 74,999: 5; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 11 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 5 |
| 2019 | 8 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 3 |
| 2025 | 2 |
2017: 5; 2019: 8; 2020: 2; 2021: 3; 2022: 1; 2023: 3; 2025: 2
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 4 complaint narratives. Engine operation appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11241125 · 2019-08-01 (August 1, 2019)
ON 4 SEPARATE OCCASIONS OVER THE LAST FEW MONTHS THE POWER STEERING HAS QUIT WORKING WHILE DRIVING. HAS HAPPENED WHILE TURNING AND WHILE DRIVING STRAIGHT. HAS HAPPENED WHILE ACCELERATING AND WHILE DRIVING CONSTANT SPEED. AFTER STOPPING, TURNING ENGINE OFF AND THEN RESTARTING THE PROBLEM GOES AWAY. I DO GET A MESSAGE THAT POWER STEERING IS OUT ON THE DASH BUT IT IS VERY EVIDENT WHEN IT GOES OUT. INTERNET SEARCH SAYS THIS IS A PROBLEM ON OTHER MODELS AND RECALL ISSUED. DEALER SAYS NO SUCH RECALL ON MY VEHICLE.
Owner-reported narrative. 55,000 miles reported. Look up ODI 11241125 at NHTSA ↗
Owner report 11252769 · 2019-09-02 (September 2, 2019)
WHILE I'M DRIVING EVEN LIKE 50 MILE HIT THE BREAK FOR A REASON CAR COMPLETELY STALLED NO POWER FOR BREAK OR STEERING OR ANYTHING YOU CANNOT MOVE THE CAR ANYPLACE I ALMOST HIT THE PERSON IN FRONT OF ME AND I ALMOST GOT HIT IN THE BACK IT HAS BEEN THE END OF LAST YEAR AND IT KEEPS HAPPENING. RECENTLY I TOOK IT TO THE TAILOR FIVE TIMES HE HAD NO IDEA WHAT IS THAT.
Owner-reported narrative. 50 miles reported. Look up ODI 11252769 at NHTSA ↗
Owner report 11654116 · 2025-04-11 (April 11, 2025)
In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings. This needs to be a recall. The transmissions are not getting gas, shuddering, and stalling when accelerating. This shuddering has almost caused me to be in many accidents. The vehicle owner should not be responsible for replacing expensive parts and entire transmissions due to metal shavings st…
Owner-reported narrative. Look up ODI 11654116 at NHTSA ↗
Owner report 11033158 · 2017-10-12 (October 12, 2017)
XT5 HAS A TRANSMISSION SHUDDER, BETWEEN 16MPH AND 50MPH, WITH THE AISIN AF50-8 TRANSMISSION. GM REPORTS NO PROBLEM WITH THE AISIN. CADILLAC TECHNICIAN DROVE VEHICLE AND DID NOTICE SHUDDER. NEXT STEP, INVOLVE GM ENGINEER. IF HE DOESN'T FIND AN ISSUE, I HAVE TO LIVE WITH THE SHUDDER.
Owner-reported narrative. 4,500 miles reported. Look up ODI 11033158 at NHTSA ↗
Owner report 11537429 · 2023-08-09 (August 9, 2023)
Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the steering wheel jerked hard to the right at 2 different times. Had I not had a solid grip on the wheel, it would have taken down a 500 foot drop and we wouldn't be here today. This last episode is the first time their OBD was able to read anything. It …
Owner-reported narrative. Look up ODI 11537429 at NHTSA ↗