2016 Cadillac XTS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
22 owner complaints analyzed
0 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 22 complaints (31.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 9.1% |
| Braking behavior | 1 | 4.5% |
| Electrical and battery issues | 1 | 4.5% |
| Fuel system concerns | 1 | 4.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7 |
| Unknown Or Other | 5 |
| Fuel/Propulsion System | 2 |
| Seat Belts | 2 |
| Wheels | 2 |
| Air Bags | 1 |
| Engine | 1 |
| Power Train | 1 |
Electrical System: 7; Unknown Or Other: 5; Fuel/Propulsion System: 2; Seat Belts: 2; Wheels: 2; Air Bags: 1; Engine: 1; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 5 |
| 2024 | 2 |
| 2025 | 1 |
2016: 2; 2017: 2; 2018: 2; 2019: 1; 2020: 1; 2021: 3; 2022: 3; 2023: 5; 2024: 2; 2025: 1
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10886285 · 2016-07-20 (July 20, 2016)
WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO ON THE HIGHWAY WITH FLASHING CAUTION LIGHTS MADE IT TO DEALERSHIP. THE CAR HAS BEEN WITH THE CERTIFIED GM DEALERSHIP FOR 6 WEEKS A 2016 CADILLAC XTS WITH 1400 MILES DEALERSHIP MECHANIC STATES CAR NEEDS A NEW TRANSMISSION. GM HAS YET TO MAKE A DECISIO…
Owner-reported narrative. 1,400 miles reported. Look up ODI 10886285 at NHTSA ↗
Owner report 11513373 · 2023-03-23 (March 23, 2023)
Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.
Owner-reported narrative. Look up ODI 11513373 at NHTSA ↗
Owner report 11560055 · 2023-12-14 (December 14, 2023)
The contact owns a 2016 Cadillac XTS. The contact stated that the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the seat belt was the cause of the air bag warning light being illuminated. The vehicle was taken to another independent mechanic, who stated that the system needed to be reset. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 44,000.
Owner-reported narrative. 44,000 miles reported. Look up ODI 11560055 at NHTSA ↗
Owner report 11472026 · 2022-07-01 (July 1, 2022)
Hazard lights go on automatically while driving. This creates a huge safety issue, especially when driving in high traffic areas as other drivers may mistake Hazard Lights as turn signals. I brought my vehicle in to a Cadillac dealership in December of 2020 to replace the Hazard Light switch. They replaced it with OEM parts, and the issue started happening again in April of 2022. The Hazard Lights will also engage when the vehicle is not running, so this discharges the battery to the point you need to buy a new one. Cadillac needs provide cus…
Owner-reported narrative. Look up ODI 11472026 at NHTSA ↗
Owner report 11528784 · 2023-06-25 (June 25, 2023)
when You fill up the car. gas leaks to the ground. I culd smell the fumes coming out of my home heater vents in My bedroom. I went to the garage and the fumes were very strong. I open both garage doors a nd the man door. then worried about a explosion,Gas water heater is in the garaaage. But I got into the car and drove it out to the driveway! I bought the used car from Cathedral city Lexus dealer. 5-9-2023. the filled up the car for Me and I smelled gas. I just assumed that the spilled some...5-19-2023 I filled it up again at Costco, and that …
Owner-reported narrative. Look up ODI 11528784 at NHTSA ↗