2015 Cadillac XTS: complaints, problems and recalls

TL* THE CONTACT OWNS A 2015 CADILLAC XTS. AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS; HOWEVER, THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,393.

Owner-reported narrative. 7,393 miles reported. Look up ODI 10936664 at NHTSA ↗

WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY EXPLODED AND SHATTERED SENDING GLASS OUT ONTO THE HIGHWAY IN TRAFFIC, AS WELL AS GLASS RAINING DOWN INSIDE THE VEHICLE

Owner-reported narrative. 12,000 miles reported. Look up ODI 10949767 at NHTSA ↗

A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOTTOMED OUT" LEADING TO SIGNIFICANT SPINE INJURY. AUTOMOBILE WAS UN-DRIVEABLE AFTER INCIDENT AND WAS TAKEN TO THE DEALERSHIP FOR REPAIRS VIA FLAT BED T…

Owner-reported narrative. 45,842 miles reported. Look up ODI 11013828 at NHTSA ↗

THE CUE TOUCHSCREEN IS NOT WORKING. ALL WARNINGS AND SAFETY CO CERN'S WILL NOT SHOW. TRIED HARD RESET AS CADILLAC ADVISED WITH NO LUCK. CAR IS OUT OF WARRANTY AND CADILLAC SAID THE COST IS OVER $ 1500. THE CAR IS TWO YEARS OLD AND CADILLAC AND GM KNEW OF THIS PROBLEM SINCE 2013 AND DID NOTHING TO REMEDY IT. IT'S A HAZARD AND AFTER SERVICING NONE OF THE WARNINGS CAN BE CHANGED. YOU CAN'T USE HANDS FREE CALLING ETC. IT'S VERY DANGEROUS AND DISTRACTING TO OPERATE A VEHICLE WITH THE INFORMATION CENTER INOPERABLE. CHECK THE INTERNET FOR THIS PROBLE…

Owner-reported narrative. 58,842 miles reported. Look up ODI 11053706 at NHTSA ↗

TRANSMISSION WON'T SHIFT INTO GEAR AFTER SHIFTER IS MOVED WITH ENGINE RUNNING. DASHBOARD INDICATOR SHOWS SELECTED GEARS, BUT TRANSMISSION DOESN'T ENGAGE.

Owner-reported narrative. 50,500 miles reported. Look up ODI 11164075 at NHTSA ↗

SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

Owner-reported narrative. 30,000 miles reported. Look up ODI 11197053 at NHTSA ↗

DRIVING THROUGH THE HILLS AND CURVES OF ARKANSAS I LOST POWER STEERING. I HAD TROUBLE FINDING A SAFE PLACE TO PULL OFF AND CONTROLLING THE VEHICLE.

Owner-reported narrative. 80,500 miles reported. Look up ODI 11206616 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 CADILLAC XTS. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND SHATTERED GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. FRANKEL & CHESAPEAKE CADILLAC (10240 YORK RD, COCKEYSVILLE, MD 21030, [phone removed]) WAS MADE AWARE OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,220.

Owner-reported narrative. 49,220 miles reported. Look up ODI 11232717 at NHTSA ↗

Reported: 2014-09-09 (September 9, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

Reported: 2015-10-16 (October 16, 2015)

General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.

Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

Reported: 2026-05-21 (May 21, 2026)

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.