2014 Cadillac XTS: complaints, problems and recalls

S10 DIRECT REPLY EXPRESSING CONCERNS ABOUT THE BRAKING SYSTEM ON HIS 2014 CADILLAC XTS, HIS FOOT CATCHES ON THE NOISE SLEEVE UNDERNEATH THE STEERING COLUMN AND DOES NOT ALLOW THE BRAKE PEDAL TO BE FULLY DEPRESSED. *SMD THE DEALER INFORMED THE CONSUMER, THERE WAS NO FIX FOR THE PROBLEM, AND THEY SUGGESTED THE CONSUMER REMOVE ALL THE WEATHER MATS, AND IF THAT DIDN'T WORK, REMOVE THE REGULAR MATS. THE CONSUMER STATED IT APPEARED TO HELP, BUT IT DID NOT CURE THE PROBLEM ENTIRELY. *JB

Owner-reported narrative. Look up ODI 10596149 at NHTSA ↗

WHILE WEARING MY DRESS SHOES FOR CHURCH TODAY (SIZE 13) I PIVOTED MY FOOT FROM THE ACCELERATOR TOWARD THE BRAKE PEDAL AND ENCOUNTERED A SOLID OBJECT THAT PREVENTED ME FROM ACTUATING THE BRAKES. AS I PUSHED HARDER (PRESUMING SOMETHING WAS HOLDING THE BRAKE PEDAL UP) MY SHOE SLIPPED OFF THE SOLID OBJECT AND SLAMMED INTO THE BRAKE PEDAL CAUSING A RATHER ABRUPT STOP. UPON INSPECTION I COULD SEE THE SOLID OBJECT WAS AN AIR VENT WITH A SHARP LOWER EDGE THAT GRABBED MY SHOE. CLEARLY, THERE SHOULD SOME SORT OF GUARD OVER THE SHARP OPENING SO THAT E…

Owner-reported narrative. 180 miles reported. Look up ODI 10596954 at NHTSA ↗

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE XTS CADILLAC ENGINE FIRE. *SMD THE CONSUMER STATED THE VEHICLE HAD BEEN RECALLED ON APRIL 7, 2014, FOR A DEFECTIVE BRAKE BOOSTER PUMP, WHICH COULD START AN ENGINE FIRE. THE VEHICLE WAS DECLARED TOTALED.

Owner-reported narrative. Look up ODI 10606311 at NHTSA ↗

AT 5:15AM, 5/29/14, MY XTS WHILE PARKED IN MY RESIDENCE DRIVEWAY SPONTANEOUSLY CAUGHT FIRE. THE FIRE EMANATED FROM THE ENGINE COMPARTMENT AND DESTROYED THE ENTIRE FRONT 1/2 OF THE VEHICLE. NORTH FARMINGDALE FD RESPONDED AND EXTINGUISHED THE FIRE. NO INJURIES WERE CAUSED. THE NASSAU COUNTY PD AND NASSAU FIRE MARSHALLS OFFICE ALSO RESPONDED AND AFTER A VISUAL AND PHOTO EXAMINATION DETERMINED THAT THE FIRE STARTED IN THE AREA OF THE BRAKE BOOSTER PUMP. CADILLAC HAD ISSUED A RECALL FOR THIS VEHICLE TYPE ON 4/12/14 WITH THE WARNING THAT A DEFE…

Owner-reported narrative. 700 miles reported. Look up ODI 10616272 at NHTSA ↗

SHORT VERSION: WHILE DRIVING APPROX. 55MPH, REAR BRAKES LOCKED UP. WE PULLED OVER INTO A PARKING LOT AND THE BRAKES WERE SMOKING AND A SMALL FIRE APPEARED ON EACH REAR BRAKE. A PERSON WHO SAW US PULL INTO THE PARKING LOT RAN OVER AND PUT OUT THE FIRE ON EACH BRAKE. LONG VERSION: APPROX. 2-WEEKS PRIOR TO THE ABOVE INCIDENT, THE BRAKE WARNING LIGHT APPEARED ON THE DASH BOARD. I IMMEDIATELY PULLED OVER AND CALLED THE DEALERSHIP AND MADE AN APPOINTMENT. WHEN I RESTARTED THE CAR, THE LIGHT WAS NO LONGER ILLUMINATED. AFTER THE APPOINTMENT, …

Owner-reported narrative. 12,000 miles reported. Look up ODI 10627565 at NHTSA ↗

BRAKE PEDAL MAKES A "CLUNKING" NOISE WHEN RELEASED. DEALER EXAMINED ANOTHER XTS FROM THEIR INVENTORY AND FOUND THE SAME NOISY SOUND UPON RELEASE OF BRAKE PEDAL. 2 MORE VISITS WERE MADE TO MY SELLING DEALER FOR THIS NOISY BRAKE PEDAL AND SO FAR GM HAS NO SERVICE BULLETINS FOR A FIX FOR THIS SITUATION. *TR

Owner-reported narrative. 1,444 miles reported. Look up ODI 10629838 at NHTSA ↗

IT IS MAY-BE ABOUT TO HAPPEN - AS A SENIOR CITIZEN - I FEEL MY NEW CAR MAY BE A DANGER TO ME IF I PARK AT A LOCATION OTHER THAN A SAFE PARKING LOT WITH SECURITY. THE CAPLESS FUELING IS NICE BUT NOT WITH A FEATURE TO LOCK. IT CAN BE OPENED EITHER WHILE ALL OTHER DOORS, WINDOWS ARE LOCKED AND SECURED WITH A THEFT DETERRENT SYSTEM. ALL YOU DO IS PUSH THE CAP AND A PRANK OF JUST PUTTING SOMETHING IN MY GAS LINE COULD CAUSE DAMAGE. RESULTING WITH MY NOT STARTING IT AND/OR A DE- DETERRENT TO STOP ME FOR A ROBBERY OR WORSE. I WOULD BELI…

Owner-reported narrative. Look up ODI 10640223 at NHTSA ↗

DRIVING ON INTERSTATE WHEN ENGINE QUIT RUNNING. WAS ABLE TO GET CAR TO SHOULDER OF THE ROAD. AFTER A COUPLE OF MINUTES, CAR STARTED AND RAN FINE. AFTER IT STARTED, I IMMEDIATELY CONTACTED ONSTAR; THEY RAN A DIAGNOSIS ON VEHICLE AND SAID THEY FOUND NO PROBLEMS. I LATER TOOK CAR TO DEALER AND REPORTED THIS STALL. DEALER SAID EVERYTHING CHECKED O.K. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10702086 at NHTSA ↗

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.

Consequence: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.

Reported: 2014-07-02 (July 2, 2014)

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

Consequence: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.

Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

Reported: 2014-08-28 (August 28, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

Consequence: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

Reported: 2014-09-09 (September 9, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.