U.S. public vehicle records

Cadillac XT6 brakes problems

13 complaint narratives mention brakes terms.

Key facts

111 owner complaints analyzed

12 distinct recall campaigns

12,370 mi median reported failure mileage

Scope: 2020 to 2025 model years. Data updated: 2026-11-01 (November 1, 2026). 27 complaints include usable failure mileage. View data status.

Braking behavior evidence

13 of 111 complaints match this topic (11.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11420090 · 2021-06-08 (June 8, 2021)

Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off IBA without disabling the entire Automatic Emergency Braking System. To be clear, it is OK that the car senses inaccurately a collision and it is OK to apply the Automatic Emergency Braking Logic, the problem is that the Intelligent Braking Assist is too hard when a crash…

Owner-reported narrative. Look up ODI 11420090 at NHTSA ↗

Owner report 11492475 · 2022-11-06 (November 6, 2022)

While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these occurrences may cause an accident if I’m not wanting to brake at that moment. I have made Michael Hohl Dealership in Carson City NV aware of this issue but they don’t have a remedy for the problem.

Owner-reported narrative. Look up ODI 11492475 at NHTSA ↗

Owner report 11421817 · 2021-06-22 (June 22, 2021)

Front brake vibration, alarming grinding/rubbing/screeching sound each and every time service brakes are applied. Dealer claims this is a known GM problem with no fix available. I have purchased two Cadillacs Xt6 and Xt5 May 2021. Both vehicles have the same problem. Wife will not drive the new Cadillac. Service bulletin published sbout this same problem, December 2020. Still no resolution, June 2021.

Owner-reported narrative. Look up ODI 11421817 at NHTSA ↗

Owner report 11527711 · 2023-06-19 (June 19, 2023)

I was driving about 25mph all of the sudden the car automatic applied the brakes.

Owner-reported narrative. Look up ODI 11527711 at NHTSA ↗

Owner report 11670307 · 2025-06-30 (June 30, 2025)

front and rear vision camera abruptly stopped working. bought car used [XXX]. dealer should not have sold car without fixing recall. dealer serpentini of medina, oh claimed cadilac had recall on front brakes, and replaced pads. when in fact recall was about cable systems for cameras. what recourse do i have? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-reported narrative. Look up ODI 11670307 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

111 unique complaints in this selection. Analysis snapshot: 2026-11-01.

24.3%Usable mileage27 / 111 records

100.0%Valid incident date111 / 111 records

100.0%Valid filing date111 / 111 records

100.0%Ordered incident and filing dates111 / 111 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2020	2021	2022	2023	2024	2025
Electrical System	1128.2% ODI 11331957 · 2,046 mi BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MALFUNCTIONS AND IS DANGEROUS TO DRIVE. *TR Look up ODI 11331957 at NHTSA ↗	523.8% ODI 11617101 Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗	213.3% ODI 11647591 See attached document for complaint Look up ODI 11647591 at NHTSA ↗	17.7% ODI 11511198 I purchased a 2023 Cadillac XT6 .the issue is when I SHIFT into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. Cadillac say's it is working as designed. .They are correct. I tried this on other Cadillac XT6 car and same issue. There is a safety issue it is VERY dim. I tried a Buick,, and Chevy and they both worked great I could see at night in a dim Garage .All ALL they say is "it is working as designed". This answer does not fix a safety issue that is required to work in ALL cars. I… Look up ODI 11511198 at NHTSA ↗	640.0% ODI 11570187 Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general. Look up ODI 11570187 at NHTSA ↗	112.5% ODI 11732742 2025 CADILLAC XT6 AWD SPORT, VIN [XXX] , PURCHASED NEW FROM [XXX] [XXX] ON FEBRUARY 20, 2026. THE VEHICLE'S AUDIO SYSTEM INTERMITTENTLY ACTIVATES ALL SPEAKERS WITHOUT COMMAND WHILE THE VEHICLE IS IN MOTION. THE CONDITION OCCURS UNPREDICTABLY AND PRODUCES A SUDDEN LOUD AUDIO EVENT INSIDE THE CABIN THAT STARTLES THE DRIVER AND CREATES A DRIVER- DISTRACTION HAZARD. THE VEHICLE HAS ALSO DEVELOPED A PERSISTENT DASHBOARD RATTLE, WHICH MAY OR MAY NOT BE RELATED TO THE SAME UNDERLYING BODY- CONTROL-MODULE OR WIRING ISSUE. I HAVE REPORTED THESE CON… Look up ODI 11732742 at NHTSA ↗
Power Train	923.1% ODI 11503842 Intermittent shifting problems. Is stuttering when shifting. There seems to be an ongoing problem according to online and G M itself why isn't this recalled. There is no starting point it is intermittent on going. At the 1st instance they recorded it but it didn't get fixed and now they want to see it happening again but it's intermittent how many times do I have to go back Look up ODI 11503842 at NHTSA ↗	14.8% ODI 11716802 Cadillac XT6 – VIN: [XXX] echanical Failures, Ignored Transmission Recall(s), and Dealer Negligence I write this letter to formally place General Motors Company on notice of a pattern of serious mechanical failures, ignored safety recalls, and dealership indifference involving my Cadillac XT6, referenced above. This vehicle has been presented to Sam Leman Cadillac of Champaign on multiple occasions for mechanical issues, including, but not limited to, cooling system failures, thermostat defects, persistent check-engine warnings, and abnormal v… Look up ODI 11716802 at NHTSA ↗	213.3% ODI 11637659 I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine Look up ODI 11637659 at NHTSA ↗	430.8% ODI 11487740 When the car was put in Reverse Gear, the car was still moving forward and not moving backwards. I tried it multiple times, but it was still moving forward. There was a car in front of my car and since the car was expected to go backwards, this issue put the safety at risk as I could hit the car in front. This issue does not happen every time I do reverse. I bought the car on 1st October and notice the issue on 2nd October 2022. Look up ODI 11487740 at NHTSA ↗	746.7% ODI 11585743 · 114 mi The contact owns a 2024 Cadillac XT6. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle failed to properly accelerate. Also, while driving at an undisclosed speed, the transmission erroneously switched from the automatic mode to the manual mode and the vehicle would not remain in the proper gear. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was… Look up ODI 11585743 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	410.3% ODI 11415261 · 5,500 mi THE BACKUP CAMERA RANDOMLY WORKS AND RANDOMLY DOES NOT WORK. IT SEEMS THAT THIS WOULD BE A SAFETY HAZARD. WE HAVE HAD IT IN THE SHOP SEVERAL TIMES SINCE WE PURCHASED THE CAR IN DECEMBER AND KEEP GETTING THE RUN AROUND AS TO THE PROBLEM. LAST TIME THEY REPLACED THE CAMERA AND SAID IT WAS NOW WORKING. WORKED GREAT FOR 2 DAYS AND NOW BACK TO NOT WORKING . Look up ODI 11415261 at NHTSA ↗	314.3% ODI 11433433 The Sunroof popped and shattered. I was on the highway with very light traffic - cars were at least 200 feet apart - when I heard a loud boom and then felt and saw the sunroof cover start vibrating. It was not the small smack of a rock - it was a loud pop and I wondered if my muffler had just fallen off the car. But when the sunroof started vibrating I knew that my sunroof was gone. I had not opened the sunroof that day, which is rare for me since I like to have the sun shining through, therefore, no glass fell into the car. Since there was … Look up ODI 11433433 at NHTSA ↗	533.3% ODI 11489149 Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed. Look up ODI 11489149 at NHTSA ↗	17.7% ODI 11507042 I have a Cadillac 2023 XT6 When I put the car in reverse in the daytime the Back up camera display works fine. If it is at night,Raining, or during any hours of the day like in a garage the display dims .It is hard to see a person behind you or any poles. When shifting into Reverse, it is bright then it goes dim. I brought it in to the dealer and they gave me a Chevy loaner and that works great and my last car worked great. The dealer checked everything, Ans I was told "it is working to spec" although they see an issue that they can't fix. Look up ODI 11507042 at NHTSA ↗	16.7% ODI 11570187 Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general. Look up ODI 11570187 at NHTSA ↗	337.5% ODI 11673491 During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The… Look up ODI 11673491 at NHTSA ↗
Engine	410.3% ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗	523.8% ODI 11559826 The vehicle's check engine light came on late afternoon and then started with a delayed turn over, but not actually starting thr following day. The vehicle had to be towed to the dealership. The technician and service advisor commented immediately that it is likely the fuel pump control module. With the commentary about the likely cause was that this is a widespread issue among GM vehicles. Thankfully, the vehicle was at home when it stopped starting but the transition from check engine to stopping operation was almost immediate. Look up ODI 11559826 at NHTSA ↗	320.0% ODI 11492543 The vehicle was driven into low water and the belief is tha vehicles near this vehicle created a wake which caused the engine to die. The dealer that has the vehicle advised that another vehicle same make and model need an engine replaced. For both vehicles there was no water intrustion into the passanger compartment. The water did not even come up to doors. The engine is being replaced. Look up ODI 11492543 at NHTSA ↗	00.0% No examples available for this selection.	16.7% ODI 11742086 The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to … Look up ODI 11742086 at NHTSA ↗	225.0% ODI 11717286 6700 miles on 2025 XT6 had an oil change a month ago. Noted red fluid leaking on driveway on 02-10-26. Immediately notified dealer. Brought car to Camargo Cadillac 9876 Montgomery Rd Cinti OH [phone removed]. Brought car in 9:15 am 02-11-26 was informed at 10:00 am that the car is experiencing faulty transmission bolts and it will require lengthy repair including "dropping transmission to reach bolts." I have seen numerous complaints online with the same issue yet there is no recall at this time. Look up ODI 11717286 at NHTSA ↗
Fuel/Propulsion System	25.1% ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗	419.0% ODI 11530823 The problem is the fuel pump control module is faulty and broke twice now. The car was purchased in 2021, new. Within months the fuel pump control module failed while I was driving in traffic, in an elementary school zone with children all around. I tried to drive through an intersection when without warning the car abruptly stopped causing the cars behind me to swerve to avoid a collision. Good samaritans had to push it far out of the way due to the children crossing. I was told by Sawgrass Cadillac that it was the fuel pump control module… Look up ODI 11530823 at NHTSA ↗	16.7% ODI 11560441 P2BB3The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer. Look up ODI 11560441 at NHTSA ↗	17.7% ODI 11714789 The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, ca… Look up ODI 11714789 at NHTSA ↗	00.0% No examples available for this selection.	112.5% ODI 11673491 During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The… Look up ODI 11673491 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	25.1% ODI 11420090 Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off IBA without disabling the entire Automatic Emergency Braking System. To be clear, it is OK that the car senses inaccurately a collision and it is OK to apply the Automatic Emergency Braking Logic, the problem is that the Intelligent Braking Assist is too hard when a crash… Look up ODI 11420090 at NHTSA ↗	14.8% ODI 11527711 I was driving about 25mph all of the sudden the car automatic applied the brakes. Look up ODI 11527711 at NHTSA ↗	16.7% ODI 11605666 · 12,370 mi The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been… Look up ODI 11605666 at NHTSA ↗	00.0% No examples available for this selection.	213.3% ODI 11632333 brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it of… Look up ODI 11632333 at NHTSA ↗	112.5% ODI 11677458 I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked. Look up ODI 11677458 at NHTSA ↗
Service Brakes	00.0% No examples available for this selection.	14.8% ODI 11421817 Front brake vibration, alarming grinding/rubbing/screeching sound each and every time service brakes are applied. Dealer claims this is a known GM problem with no fix available. I have purchased two Cadillacs Xt6 and Xt5 May 2021. Both vehicles have the same problem. Wife will not drive the new Cadillac. Service bulletin published sbout this same problem, December 2020. Still no resolution, June 2021. Look up ODI 11421817 at NHTSA ↗	16.7% ODI 11618684 The vehicle's battery is discharged causing the vehicle to be unable to start. After using the jump start to start the vehicle and driving for a period of time, the vehicle's brakes failed on the highway. And many fault lights popped up. Look up ODI 11618684 at NHTSA ↗	00.0% No examples available for this selection.	320.0% ODI 11632333 brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it of… Look up ODI 11632333 at NHTSA ↗	225.0% ODI 11677458 I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked. Look up ODI 11677458 at NHTSA ↗
Steering	25.1% ODI 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-… Look up ODI 11626377 at NHTSA ↗	314.3% ODI 11639372 1)The display on dash reads upon start up, “Steering Assist Reduced”. 2)There is no Engine temperature readout displayed on cluster. 3)When the vehicle is turned off, the coolant fan stays running for a few minutes at full speed. All of these issues are correlated. Also, many XT5’s & XT6’s have had this issue in the past. Look up ODI 11639372 at NHTSA ↗	00.0% No examples available for this selection.	17.7% ODI 11538747 I bought cadillac XT6 four months ago . Last week i noticed that car steering lock when turning right on highway over 25mph. I went to the empire cadillac of long island city (NY). Mechanic took test drive with me and even he noticed that there is some problem. After keeping my car 2 days they said they did not find anything. I ask them to change the steering motor but mechanic said they know better than me. I picked up my car and same problem is there. Locking steering on highway is very dangerous. Please help Look up ODI 11538747 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	1,167–2,305 mi	1,974 mi	8	ODI 11331957 · 2,046 mi BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MALFUNCTIONS AND IS DANGEROUS TO DRIVE. *TR Look up ODI 11331957 at NHTSA ↗ ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11373579 · 1,069 mi 2020 CADILLAC XT6 WITH: PLATINUM PACKAGE, ENHANCED VISIBILITY & TECHNOLOGY PACKAGE INCL HD SURROUND VISION CAMERAS, NIGHT VISION, AND DRIVER ASSIST PACKAGE. HD SURROUND VISION CAMERA RECORDER ISSUING INTERMITTENT DASHBOARD DISPLAYS THAT SD MEMORY CARD HAS ERRORS OR HAS BEEN EJECTED WHEN IN FACT THE SD MEMORY CARD HAS NOT BEEN EJECTED. DEALER TRIED TO BLAME A BRAND NEW SD MEMORY CARD FOR THE ISSUES AND REPLACED THE SD MEMORY CARD. ISSUE CONTINUES TO INTERMITTENTLY APPEAR ON THE DASHBOARD. THIS IS A NEW CAR THAT HAS THESE ISSUES SINCE BEING DELI… Look up ODI 11373579 at NHTSA ↗
Power Train	Too few reports for a range	40,000 mi	4 (sparse)	ODI 11632207 · 159,838 mi The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire pressure, the engine, and the transmission needed attention. The vehicle was towed to a dealer by AAA where it was diagnosed the camshaft solenoid was… Look up ODI 11632207 at NHTSA ↗ ODI 11770052 · 16,000 mi The contact owns a 2020 Cadillac XT6. The contact stated that while accelerating from a complete stop and driving below 30 MPH, the vehicle shuddered, hesitated, and jerked. The vehicle was taken to the dealer, where it was diagnosed with burned transmission fluid and excessive metal shavings inside the fluid. The dealer determined that the transmission needed to be replaced. The vehicle was scheduled to be repaired. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The manufacturer was notified of the fail… Look up ODI 11770052 at NHTSA ↗ ODI 11608604 · 64,000 mi The contact owns a 2023 Cadillac XT6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000. Look up ODI 11608604 at NHTSA ↗
Unknown Or Other	Too few reports for a range	5,500 mi	1 (sparse)	ODI 11415261 · 5,500 mi THE BACKUP CAMERA RANDOMLY WORKS AND RANDOMLY DOES NOT WORK. IT SEEMS THAT THIS WOULD BE A SAFETY HAZARD. WE HAVE HAD IT IN THE SHOP SEVERAL TIMES SINCE WE PURCHASED THE CAR IN DECEMBER AND KEEP GETTING THE RUN AROUND AS TO THE PROBLEM. LAST TIME THEY REPLACED THE CAMERA AND SAID IT WAS NOW WORKING. WORKED GREAT FOR 2 DAYS AND NOW BACK TO NOT WORKING . Look up ODI 11415261 at NHTSA ↗
Engine	Too few reports for a range	80,369 mi	2 (sparse)	ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11632207 · 159,838 mi The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire pressure, the engine, and the transmission needed attention. The vehicle was towed to a dealer by AAA where it was diagnosed the camshaft solenoid was… Look up ODI 11632207 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	900 mi	1 (sparse)	ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	Too few reports for a range	12,370 mi	1 (sparse)	ODI 11605666 · 12,370 mi The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been… Look up ODI 11605666 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-12	2	None	ODI 11632207 · 159,838 mi The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire pressure, the engine, and the transmission needed attention. The vehicle was towed to a dealer by AAA where it was diagnosed the camshaft solenoid was… Look up ODI 11632207 at NHTSA ↗ ODI 11632333 brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it of… Look up ODI 11632333 at NHTSA ↗
2025-01	2	None	ODI 11639372 1)The display on dash reads upon start up, “Steering Assist Reduced”. 2)There is no Engine temperature readout displayed on cluster. 3)When the vehicle is turned off, the coolant fan stays running for a few minutes at full speed. All of these issues are correlated. Also, many XT5’s & XT6’s have had this issue in the past. Look up ODI 11639372 at NHTSA ↗ ODI 11637659 I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine Look up ODI 11637659 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	3	None	ODI 11648581 Transmission shudder at low RPMs. Feels like transmission should down shift sooner, but it shudders and shakes until RPMs get up higher. Does it when RPMs are around the 1500 mark. Vehicle almost seems like it will stall unless you give it more fuel to get RPMs up higher. Look up ODI 11648581 at NHTSA ↗ ODI 11648582 Vehicle has a high-pitched whining noise when cold. Vehicle also has a transmission shutter problem at lower RPM. I do not think the two are related rather than two separate incidences. But cannot be confirmed that they are two separate. Maybe one problem only. I do have video of this happening. Cannot upload a video though. Look up ODI 11648582 at NHTSA ↗ ODI 11647591 See attached document for complaint Look up ODI 11647591 at NHTSA ↗
2025-04	3	None	ODI 11656043 Moldy smell coming from vents when AC runs. Had engine sprayed with a cleaner, but smell is still there. It is mold on the condenser. Look up ODI 11656043 at NHTSA ↗ ODI 11656005 · 30,000 mi The contact owns a 2021 Cadillac XT6. The contact stated while in reverse, the back-over prevention camera image failed to display as intended on the screen. No warning light was illuminated. The contact stated that the message "Park Assist Block" was displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed with a camera sensor failure. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unidentified recall related to the failure; however, the VIN was not incl… Look up ODI 11656005 at NHTSA ↗ ODI 11657765 i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY? Look up ODI 11657765 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	2	None	ODI 11669336 Way back rear window leaks in car wash or heavy rain. Look up ODI 11669336 at NHTSA ↗ ODI 11670307 front and rear vision camera abruptly stopped working. bought car used [XXX]. dealer should not have sold car without fixing recall. dealer serpentini of medina, oh claimed cadilac had recall on front brakes, and replaced pads. when in fact recall was about cable systems for cameras. what recourse do i have? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11670307 at NHTSA ↗
2025-07	5	None	ODI 11675322 The Radiator is not functioning, confirmed by a mechanic at a dealership. An engine light did appear to notify me of the problem, however the car has been kept in great condition without accident or cause for the radiator to stop functioning in such a young vehicle. Look up ODI 11675322 at NHTSA ↗ ODI 11674734 RECALL FOR CABLE FOR VISION SYSTEM REPAIRED 5/28/2025. ON 6/29/25 SAME ISSUES OCCURED. TOOK TO DEALER 7/18/25. DEALER CONFIRMED CABLE REPLACED. ATTEMPTED TO REPROGRAM VIDEO PROCESSING CENTER SEVERAL TIMES ( I WAS AT DEALER 7 HOURS). DEALER INDICATED THAT THE VIDEO PROCESSING CONTROL MODULE IS NOT ACCEPTING RE-PROGRAMMING. INDCATED THAT PART MUST BE REPLACED AT A COST OF $973.00. SYMBOLS APPEARED ON DASHBOARD SCREEN : TRIANGLE WITH EXCAMATION POINT, AND BOX WITH "X" THRU A CAMERA. CAR IS DIFFICULT TO SEE OUT OF WHEN BACKING DUE TO PI… Look up ODI 11674734 at NHTSA ↗ ODI 11673491 During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The… Look up ODI 11673491 at NHTSA ↗
2025-08	1	None	ODI 11682674 WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THAT'S NORMAL. Look up ODI 11682674 at NHTSA ↗
2025-09	0	None	No examples available for this selection.
2025-10	2	None	ODI 11693387 While driving approximately 15 MPH I noticed a scraping sound and shimmy in the back. I took the car to Capital Cadillac for diagnostic. They found that the tires were separated. I bought the car brand new in 2020 and it has about 21k miles on it. 265/45 R 21 104 V Look up ODI 11693387 at NHTSA ↗ ODI 11691340 Transmission suddered. Took to the dealer and they said that there are parts in the transmission that need to be replaced. They recommended not driving the vehicle because there could be complete faliure of the transmission causing the car not to move. They said that parts are on backorder and did not give a timeline of when the parts would be available. They said they did not have a vehicle to drive while we wait. Look up ODI 11691340 at NHTSA ↗
2025-11	4	None	ODI 11697515 The thermostat sensor is defaulty. While driving all of the dashboard component lights flash on and off and the vehicle loses power while driving. Called the dealership and the technician knew exactly what it was because he said this is a known issue and when I got the vehicle to the dealership they didn't need to do a diagnostic, they knew exactly what it was. A recall should have happened to avoid this. Look up ODI 11697515 at NHTSA ↗ ODI 11699873 dash board panel buckels in the heat of california part 84900142 & 84900137 Look up ODI 11699873 at NHTSA ↗ ODI 11697916 am experiencing multiple issues with my 2024 Cadillac XT6 that affect drivability and potentially safety: 1.Intermittent Transmission Shift Jerk •The vehicle occasionally exhibits a sudden “jerk” or abrupt shift while accelerating, mostly in 2nd–3rd or 3rd–4th gear. •The issue is intermittent and cannot be consistently reproduced during dealer visits. •The dealer has performed two transmission fluid flushes within one month, but the problem continues. •No diagnostic trouble codes are stored, making it difficult for the dealer to duplicate, but … Look up ODI 11697916 at NHTSA ↗
2025-12	4	None	ODI 11704162 Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is switched off. A recent bulletin has been posted to the 2021 Cadillac XT6 but is present in our 2020 as well. Upon calling the dealer our VIN was not on sai… Look up ODI 11704162 at NHTSA ↗ ODI 11708043 [XXX] My 2021 XT6 occasionally stumbles when accelerating from a stop, both when the engine is running or when it has auto stopped, only occasionally. If the car won't accelerate properly, it can cause a collision, especially if making a left hand turn at an intersection. It started happening about June 2025 and kept reoccurring more frequently as time passed. It was brought to a dealer early August, they said that it might be a bad battery, I installed a new battery on August 19, 2025, it was ok until late November 2025, then it started happen… Look up ODI 11708043 at NHTSA ↗ ODI 11703088 Transmission slipping and won’t go in reverse Look up ODI 11703088 at NHTSA ↗
2026-01	3	None	ODI 11708732 The vehicle was previously recalled for an intermittent backup camera failure. Prior to me purchasing the vehicle, the recall was completed and documented as repaired. I went in to the Myrtle Beach Cadillac dealership for reoccurring issues with the camera failing exactly as disclosed in the recall. It will randomly cut to a black screen with a camera icon crossed out in red. It is a true safety issue that leaves my family as risk of a collision or injuring someone else.It cannot be recreated on request as it is happening intermittently. The de… Look up ODI 11708732 at NHTSA ↗ ODI 11709237 · 37,000 mi The contact owns a 2021 Cadillac XT6. The contact stated that while sitting inside the vehicle, the vehicle felt unbalanced. Upon inspection, the contact noticed that the H-pipe was leaning more to the right side. The H-pipe was not centered as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that in the past, while the vehicle was serviced, no one had noticed that the H-pipe was off-center. The manufacturer was not notified of the failure. The failure mileage was app… Look up ODI 11709237 at NHTSA ↗ ODI 11710246 After driving for couple of hours Car Jump like a horse while driving and slow moving since purchased. Look up ODI 11710246 at NHTSA ↗
2026-02	4	None	ODI 11717683 Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue. Look up ODI 11717683 at NHTSA ↗ ODI 11716802 Cadillac XT6 – VIN: [XXX] echanical Failures, Ignored Transmission Recall(s), and Dealer Negligence I write this letter to formally place General Motors Company on notice of a pattern of serious mechanical failures, ignored safety recalls, and dealership indifference involving my Cadillac XT6, referenced above. This vehicle has been presented to Sam Leman Cadillac of Champaign on multiple occasions for mechanical issues, including, but not limited to, cooling system failures, thermostat defects, persistent check-engine warnings, and abnormal v… Look up ODI 11716802 at NHTSA ↗ ODI 11714789 The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, ca… Look up ODI 11714789 at NHTSA ↗
2026-03	1	None	ODI 11723785 · 33,000 mi The contact owns a 2021 Cadillac XT6. The contact stated that while reversing, the rear-view camera intermittently displayed a blank image. The vehicle was taken to the dealer, who was unable to duplicate the failure and informed the contact that the contact had to pay for the rear-view camera software update. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V709000 (Back Over Prevention). The manufacturer was made aware of the failure. The failure mileage was … Look up ODI 11723785 at NHTSA ↗
2026-04	3	None	ODI 11733526 at 60,740 miles, "Steering Assist is Reduced Drive with Care" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results in excess fan usage (lowering fuel consumption), reduced steering assist, aggravation, check engine light. This issue has developed while under warranty, for a practically new car. Unacceptable. An extended warranty should be in effect for model 2020 as well. Look up ODI 11733526 at NHTSA ↗ ODI 11732740 2025 CADILLAC XT6 AWD SPORT, VIN [XXX] , PURCHASED NEW FROM CENTRAL [XXX] CADILLAC ON FEBRUARY 20, 2026 WITH 3,950 MILES. WITHIN APPROXIMATELY TWO MONTHS OF DELIVERY THE VEHICLE DEVELOPED AN ABNORMAL ENGINE NOISE AT COLD START AND AN INTERMITTENT VIBRATION DURING DRIVING. I REPORTED BOTH SYMPTOMS TO CENTRAL HOUSTON CADILLAC BY PHONE AND TEXT MESSAGE. DEALER PERSONNEL TOLD ME THE NOISE WAS "NORMAL" AND THAT "ALL CADILLAC/GM VEHICLES HAVE THAT ISSUE." BASED ON THAT ASSURANCE I CONTINUED TO DRIVE THE VEHICLE AS FAMILY TRANSPORTATION, INCLUDING … Look up ODI 11732740 at NHTSA ↗ ODI 11732742 2025 CADILLAC XT6 AWD SPORT, VIN [XXX] , PURCHASED NEW FROM [XXX] [XXX] ON FEBRUARY 20, 2026. THE VEHICLE'S AUDIO SYSTEM INTERMITTENTLY ACTIVATES ALL SPEAKERS WITHOUT COMMAND WHILE THE VEHICLE IS IN MOTION. THE CONDITION OCCURS UNPREDICTABLY AND PRODUCES A SUDDEN LOUD AUDIO EVENT INSIDE THE CABIN THAT STARTLES THE DRIVER AND CREATES A DRIVER- DISTRACTION HAZARD. THE VEHICLE HAS ALSO DEVELOPED A PERSISTENT DASHBOARD RATTLE, WHICH MAY OR MAY NOT BE RELATED TO THE SAME UNDERLYING BODY- CONTROL-MODULE OR WIRING ISSUE. I HAVE REPORTED THESE CON… Look up ODI 11732742 at NHTSA ↗
2026-05	1	None	ODI 11736690 My Cadillac has experienced a history of repeated mechanical/electrical issues and has spent extended periods of time out of service at the dealership for repairs. On today’s date, while driving at normal roadway speed, the vehicle suddenly lost all power without warning, creating a dangerous safety situation. The vehicle became extremely difficult to control and lost normal drivability functions while in traffic. I was fortunately able to safely maneuver the vehicle to a stop without a collision or injury. Due to the complete loss of power a… Look up ODI 11736690 at NHTSA ↗
2026-06	3	None	ODI 11745954 Vehicle stalled while driving on a busy road creating a very dangerous situation. Could not put it in neutral to push it out of the road; it was partially in the road for over an hour. Had to have it towed to replace the fuel pump and fuel pump control unit. Found two recalls after the incident and was told by Cadillac that my VIN was excluded. 1. Fuel Pump Assembly Recall (N202314760 / NHTSA Campaign 20V639) Fuel Pump Power Control Module Recall (N252516900) Out of pocket expense was $1173.97 Look up ODI 11745954 at NHTSA ↗ ODI 11742086 The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to … Look up ODI 11742086 at NHTSA ↗ ODI 11746760 Year/Make/Model: 2025 Cadillac XT6 AWD Sport Mileage at time of incident: ~12,233 COMPONENT: Service Brakes, Hydraulic / Brake Booster Vacuum Sensor DESCRIPTION OF THE PROBLEM: While driving on a main road 1 mile away from the dealership, the brakes failed without warning. The vehicle was driven directly to the dealership (Les Stanford Cadillac, Dearborn, MI) for emergency inspection. This is the same defect that has now caused brake failure twice in approximately 5,500 miles: a brake booster vacuum sensor failure that previously triggered a b… Look up ODI 11746760 at NHTSA ↗
2026-07	1	None	ODI 11747724 Your site shows no recalls. I got a recall for a repair I had to have done a few months ago. I just got the recall notice from GM, but when I called to inquire about a reimbursement, they state the recall was released in 10/2025. Even though your site says there was no recall at the time. Look up ODI 11747724 at NHTSA ↗
2026-08	1	None	ODI 11758559 See attached document for complaint. Look up ODI 11758559 at NHTSA ↗
2026-09	1	None	ODI 11762586 I was driving in a highway going at highway speed and the car suddenly just shut off and all the alert lights were reflected at that time the car was not responding completely, shut off, then within seconds after the lights flashed it started on it's own. It was the first time this happened. I was concerned that the car would not respond and maybe could have cost an accident. Look up ODI 11762586 at NHTSA ↗
2026-10	6	None	ODI 11768307 · 41,000 mi The contact owns a 2020 Cadillac XT6. The contact stated that while reversing at an undisclosed speed, the rear-view camera screen was intermittently dark and inoperable. The camera malfunction warning light was illuminated. The vehicle was taken back to the residence. The failure mileage was approximately 41,000. Look up ODI 11768307 at NHTSA ↗ ODI 11770052 · 16,000 mi The contact owns a 2020 Cadillac XT6. The contact stated that while accelerating from a complete stop and driving below 30 MPH, the vehicle shuddered, hesitated, and jerked. The vehicle was taken to the dealer, where it was diagnosed with burned transmission fluid and excessive metal shavings inside the fluid. The dealer determined that the transmission needed to be replaced. The vehicle was scheduled to be repaired. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The manufacturer was notified of the fail… Look up ODI 11770052 at NHTSA ↗ ODI 11774077 UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in XXX, the vehicle suffered a complete electrical breakdown. Every dash light flared up, and I instantly lost total control, NO steering assist, NO acceleration. Being stranded in a moving vehicle without control on an elevated roadway was terrifying. This car has under 50,000 m… Look up ODI 11774077 at NHTSA ↗
2026-11 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 11 complaints · 2023: 8 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	5	8	11
2023	6	7	8

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	15	0	0
2023	9	0	4

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Power Train	Unknown Or Other	Engine	Fuel/Propulsion System	Forward Collision Avoidance: Automatic Emergency Braking	Service Brakes	Steering
Electrical System	—	5 ODI 11578590 I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until I turned off the auto-stop. I took it to the dealer the next day and they scanned it for issue and told me there's nothing wrong with the vehicle. Look up ODI 11578590 at NHTSA ↗ ODI 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-… Look up ODI 11626377 at NHTSA ↗ ODI 11716802 Cadillac XT6 – VIN: [XXX] echanical Failures, Ignored Transmission Recall(s), and Dealer Negligence I write this letter to formally place General Motors Company on notice of a pattern of serious mechanical failures, ignored safety recalls, and dealership indifference involving my Cadillac XT6, referenced above. This vehicle has been presented to Sam Leman Cadillac of Champaign on multiple occasions for mechanical issues, including, but not limited to, cooling system failures, thermostat defects, persistent check-engine warnings, and abnormal v… Look up ODI 11716802 at NHTSA ↗	1 ODI 11570187 Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general. Look up ODI 11570187 at NHTSA ↗	4 ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11617101 Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗ ODI 11762586 I was driving in a highway going at highway speed and the car suddenly just shut off and all the alert lights were reflected at that time the car was not responding completely, shut off, then within seconds after the lights flashed it started on it's own. It was the first time this happened. I was concerned that the car would not respond and maybe could have cost an accident. Look up ODI 11762586 at NHTSA ↗	2 ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11617101 Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗	0	2 ODI 11682674 WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THAT'S NORMAL. Look up ODI 11682674 at NHTSA ↗ ODI 11742086 The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to … Look up ODI 11742086 at NHTSA ↗	3 ODI 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-… Look up ODI 11626377 at NHTSA ↗ ODI 11774077 UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in XXX, the vehicle suffered a complete electrical breakdown. Every dash light flared up, and I instantly lost total control, NO steering assist, NO acceleration. Being stranded in a moving vehicle without control on an elevated roadway was terrifying. This car has under 50,000 m… Look up ODI 11774077 at NHTSA ↗ ODI 11770401 On September 15,2026, my vehicle experienced a catastrophic los of power steering assist accompanied by severe heavy steering. Please review General Motors TSB 20-NA-215 & TSB 17-NA-158 both addressing this issue. My 2021 vehicle has a build date of September 19, 2020 which falls "directly" in the time frame covered by these bulletins. Essentially, General Motors KNEW of the problem! The only warning I got was a two second message flashing across the instrument panel stating "Power assist reduced, drive with caution" ... followed by "Servic… Look up ODI 11770401 at NHTSA ↗
Power Train	5 ODI 11578590 I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until I turned off the auto-stop. I took it to the dealer the next day and they scanned it for issue and told me there's nothing wrong with the vehicle. Look up ODI 11578590 at NHTSA ↗ ODI 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-… Look up ODI 11626377 at NHTSA ↗ ODI 11716802 Cadillac XT6 – VIN: [XXX] echanical Failures, Ignored Transmission Recall(s), and Dealer Negligence I write this letter to formally place General Motors Company on notice of a pattern of serious mechanical failures, ignored safety recalls, and dealership indifference involving my Cadillac XT6, referenced above. This vehicle has been presented to Sam Leman Cadillac of Champaign on multiple occasions for mechanical issues, including, but not limited to, cooling system failures, thermostat defects, persistent check-engine warnings, and abnormal v… Look up ODI 11716802 at NHTSA ↗	—	0	3 ODI 11632207 · 159,838 mi The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire pressure, the engine, and the transmission needed attention. The vehicle was towed to a dealer by AAA where it was diagnosed the camshaft solenoid was… Look up ODI 11632207 at NHTSA ↗ ODI 11637659 I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine Look up ODI 11637659 at NHTSA ↗ ODI 11762586 I was driving in a highway going at highway speed and the car suddenly just shut off and all the alert lights were reflected at that time the car was not responding completely, shut off, then within seconds after the lights flashed it started on it's own. It was the first time this happened. I was concerned that the car would not respond and maybe could have cost an accident. Look up ODI 11762586 at NHTSA ↗	0	0	1 ODI 11682674 WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THAT'S NORMAL. Look up ODI 11682674 at NHTSA ↗	1 ODI 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-… Look up ODI 11626377 at NHTSA ↗
Unknown Or Other	1 ODI 11570187 Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general. Look up ODI 11570187 at NHTSA ↗	0	—	1 ODI 11704162 Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is switched off. A recent bulletin has been posted to the 2021 Cadillac XT6 but is present in our 2020 as well. Upon calling the dealer our VIN was not on sai… Look up ODI 11704162 at NHTSA ↗	1 ODI 11673491 During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The… Look up ODI 11673491 at NHTSA ↗	0	0	0
Engine	4 ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11617101 Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗ ODI 11762586 I was driving in a highway going at highway speed and the car suddenly just shut off and all the alert lights were reflected at that time the car was not responding completely, shut off, then within seconds after the lights flashed it started on it's own. It was the first time this happened. I was concerned that the car would not respond and maybe could have cost an accident. Look up ODI 11762586 at NHTSA ↗	3 ODI 11632207 · 159,838 mi The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire pressure, the engine, and the transmission needed attention. The vehicle was towed to a dealer by AAA where it was diagnosed the camshaft solenoid was… Look up ODI 11632207 at NHTSA ↗ ODI 11637659 I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine Look up ODI 11637659 at NHTSA ↗ ODI 11762586 I was driving in a highway going at highway speed and the car suddenly just shut off and all the alert lights were reflected at that time the car was not responding completely, shut off, then within seconds after the lights flashed it started on it's own. It was the first time this happened. I was concerned that the car would not respond and maybe could have cost an accident. Look up ODI 11762586 at NHTSA ↗	1 ODI 11704162 Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is switched off. A recent bulletin has been posted to the 2021 Cadillac XT6 but is present in our 2020 as well. Upon calling the dealer our VIN was not on sai… Look up ODI 11704162 at NHTSA ↗	—	3 ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11559826 The vehicle's check engine light came on late afternoon and then started with a delayed turn over, but not actually starting thr following day. The vehicle had to be towed to the dealership. The technician and service advisor commented immediately that it is likely the fuel pump control module. With the commentary about the likely cause was that this is a widespread issue among GM vehicles. Thankfully, the vehicle was at home when it stopped starting but the transition from check engine to stopping operation was almost immediate. Look up ODI 11559826 at NHTSA ↗ ODI 11617101 Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗	0	1 ODI 11742086 The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to … Look up ODI 11742086 at NHTSA ↗	2 ODI 11639372 1)The display on dash reads upon start up, “Steering Assist Reduced”. 2)There is no Engine temperature readout displayed on cluster. 3)When the vehicle is turned off, the coolant fan stays running for a few minutes at full speed. All of these issues are correlated. Also, many XT5’s & XT6’s have had this issue in the past. Look up ODI 11639372 at NHTSA ↗ ODI 11770960 DTC P0128 engine coolant thermostat to open at a lower temperature than intended. The Check Engine Light appeared, a Steering warning appeared on my information screen, and the engine cooling fan continued to run excessively after turning off. I understand there is a Special Coverage N252508350 for this exact issue, however, GM is refusing to cover the cost of repairs. Look up ODI 11770960 at NHTSA ↗
Fuel/Propulsion System	2 ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11617101 Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗	0	1 ODI 11673491 During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The… Look up ODI 11673491 at NHTSA ↗	3 ODI 11373575 · 900 mi 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK. Look up ODI 11373575 at NHTSA ↗ ODI 11559826 The vehicle's check engine light came on late afternoon and then started with a delayed turn over, but not actually starting thr following day. The vehicle had to be towed to the dealership. The technician and service advisor commented immediately that it is likely the fuel pump control module. With the commentary about the likely cause was that this is a widespread issue among GM vehicles. Thankfully, the vehicle was at home when it stopped starting but the transition from check engine to stopping operation was almost immediate. Look up ODI 11559826 at NHTSA ↗ ODI 11617101 Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 miles Look up ODI 11617101 at NHTSA ↗	—	0	0	0
Forward Collision Avoidance: Automatic Emergency Braking	0	0	0	0	0	—	2 ODI 11632333 brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it of… Look up ODI 11632333 at NHTSA ↗ ODI 11677458 I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked. Look up ODI 11677458 at NHTSA ↗	0
Service Brakes	2 ODI 11682674 WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THAT'S NORMAL. Look up ODI 11682674 at NHTSA ↗ ODI 11742086 The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to … Look up ODI 11742086 at NHTSA ↗	1 ODI 11682674 WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THAT'S NORMAL. Look up ODI 11682674 at NHTSA ↗	0	1 ODI 11742086 The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to … Look up ODI 11742086 at NHTSA ↗	0	2 ODI 11632333 brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it of… Look up ODI 11632333 at NHTSA ↗ ODI 11677458 I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked. Look up ODI 11677458 at NHTSA ↗	—	0
Steering	3 ODI 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-… Look up ODI 11626377 at NHTSA ↗ ODI 11774077 UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in XXX, the vehicle suffered a complete electrical breakdown. Every dash light flared up, and I instantly lost total control, NO steering assist, NO acceleration. Being stranded in a moving vehicle without control on an elevated roadway was terrifying. This car has under 50,000 m… Look up ODI 11774077 at NHTSA ↗ ODI 11770401 On September 15,2026, my vehicle experienced a catastrophic los of power steering assist accompanied by severe heavy steering. Please review General Motors TSB 20-NA-215 & TSB 17-NA-158 both addressing this issue. My 2021 vehicle has a build date of September 19, 2020 which falls "directly" in the time frame covered by these bulletins. Essentially, General Motors KNEW of the problem! The only warning I got was a two second message flashing across the instrument panel stating "Power assist reduced, drive with caution" ... followed by "Servic… Look up ODI 11770401 at NHTSA ↗	1 ODI 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-… Look up ODI 11626377 at NHTSA ↗	0	2 ODI 11639372 1)The display on dash reads upon start up, “Steering Assist Reduced”. 2)There is no Engine temperature readout displayed on cluster. 3)When the vehicle is turned off, the coolant fan stays running for a few minutes at full speed. All of these issues are correlated. Also, many XT5’s & XT6’s have had this issue in the past. Look up ODI 11639372 at NHTSA ↗ ODI 11770960 DTC P0128 engine coolant thermostat to open at a lower temperature than intended. The Check Engine Light appeared, a Steering warning appeared on my information screen, and the engine cooling fan continued to run excessively after turning off. I understand there is a Special Coverage N252508350 for this exact issue, however, GM is refusing to cover the cost of repairs. Look up ODI 11770960 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

17 mentions · 15.3% of complaints

Median mileage: 35,500 mi (10 usable records).

ODI 11513501 · 28,500 mi

The contact owns a 2020 Cadillac XT6. The contact stated while driving approximately 60 MPH, the contact heard an abnormal "popping" sound and seconds later there was a loud bang. The contact pulled over and inspected the vehicle looking for tire damage, then the contact noticed that there was a large concentration of glass on the roof of the vehicle. The contact observed that the rear stationary panel of the panoramic sunroof had disintegrated. The contact stated no warning light was illuminated. The contact took the vehicle to a glass repair …

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ODI 11523867 · 50,800 mi

The contact owns a 2020 Cadillac XT6. The contact stated that the service stabilitrak warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the power converter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that after she activated the A.C. unit, the vent blew heat. The vehicle was taken back to the dealer where it was then diagnosed but the contact was unsure of the failure. Additionally, the contact stated that the front passenger side door …

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ODI 11583635 · 50,753 mi

The contact owns a 2020 Cadillac XT6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Additionally, the contact stated that she felt heat coming from where her feet were located under the dashboard. The vehicle was taken to a dealer where it was diagnosed and determined the driver's speaker was inoperable due to unknown electrical fault an…

Look up ODI 11583635 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

9 mentions · 8.1% of complaints

Median mileage: 23,000 mi (3 usable records).

ODI 11632207 · 159,838 mi

The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire pressure, the engine, and the transmission needed attention. The vehicle was towed to a dealer by AAA where it was diagnosed the camshaft solenoid was…

Look up ODI 11632207 at NHTSA ↗

ODI 11648581

Transmission shudder at low RPMs. Feels like transmission should down shift sooner, but it shudders and shakes until RPMs get up higher. Does it when RPMs are around the 1500 mark. Vehicle almost seems like it will stall unless you give it more fuel to get RPMs up higher.

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ODI 11745954

Vehicle stalled while driving on a busy road creating a very dangerous situation. Could not put it in neutral to push it out of the road; it was partially in the road for over an hour. Had to have it towed to replace the fuel pump and fuel pump control unit. Found two recalls after the incident and was told by Cadillac that my VIN was excluded. 1. Fuel Pump Assembly Recall (N202314760 / NHTSA Campaign 20V639) Fuel Pump Power Control Module Recall (N252516900) Out of pocket expense was $1173.97

Look up ODI 11745954 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

8 mentions · 7.2% of complaints

Median mileage: 159,838 mi (1 usable records).

ODI 11626377

There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-…

Look up ODI 11626377 at NHTSA ↗

ODI 11632207 · 159,838 mi

Look up ODI 11632207 at NHTSA ↗

ODI 11704162

Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is switched off. A recent bulletin has been posted to the 2021 Cadillac XT6 but is present in our 2020 as well. Upon calling the dealer our VIN was not on sai…

Look up ODI 11704162 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

4 mentions · 3.6% of complaints

Median mileage: 9,100 mi (2 usable records).

ODI 11489768 · 5,829 mi

The contact owns a 2022 Cadillac XT6. The contact stated that while parking in a parking space with her great nephew in a booster seat on the rear passenger seat, she depressed the brake pedal and shifted into park. However, upon releasing the brake pedal, the vehicle accelerated unintendedly, hit a pole, and crashed into an unoccupied vehicle located on the other side of the pole. The contact stated that upon depressing the brake pedal and shifting into reverse, the vehicle accelerated unintendedly and crashed into an unoccupied vehicle parked…

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ODI 11605666 · 12,370 mi

The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been…

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ODI 11618684

The vehicle's battery is discharged causing the vehicle to be unable to start. After using the jump start to start the vehicle and driving for a period of time, the vehicle's brakes failed on the highway. And many fault lights popped up.

Look up ODI 11618684 at NHTSA ↗

Matching rule

Hard or delayed shifting

3 mentions · 2.7% of complaints

Median mileage: 16,000 mi (1 usable records).

ODI 11717683

Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue.

Look up ODI 11717683 at NHTSA ↗

ODI 11770052 · 16,000 mi

The contact owns a 2020 Cadillac XT6. The contact stated that while accelerating from a complete stop and driving below 30 MPH, the vehicle shuddered, hesitated, and jerked. The vehicle was taken to the dealer, where it was diagnosed with burned transmission fluid and excessive metal shavings inside the fluid. The dealer determined that the transmission needed to be replaced. The vehicle was scheduled to be repaired. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The manufacturer was notified of the fail…

Look up ODI 11770052 at NHTSA ↗

ODI 11697916

am experiencing multiple issues with my 2024 Cadillac XT6 that affect drivability and potentially safety: 1.Intermittent Transmission Shift Jerk •The vehicle occasionally exhibits a sudden “jerk” or abrupt shift while accelerating, mostly in 2nd–3rd or 3rd–4th gear. •The issue is intermittent and cannot be consistently reproduced during dealer visits. •The dealer has performed two transmission fluid flushes within one month, but the problem continues. •No diagnostic trouble codes are stored, making it difficult for the dealer to duplicate, but …

Look up ODI 11697916 at NHTSA ↗

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