2023 Cadillac XT6 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
2 distinct recall campaigns
64,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 4 of 13 complaints (30.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 15.4% |
| Steering behavior | 2 | 15.4% |
| Electrical and battery issues | 1 | 7.7% |
| Fuel system concerns | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 4 |
| Visibility/Wiper | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
| Back Over Prevention: Sensing System: Camera | 1 |
| Electrical System | 1 |
| Fuel/Propulsion System | 1 |
| Lane Departure: Assist | 1 |
| Steering | 1 |
Power Train: 4; Visibility/Wiper: 2; Back Over Prevention: Rearview System Braking: 1; Back Over Prevention: Sensing System: Camera: 1; Electrical System: 1; Fuel/Propulsion System: 1; Lane Departure: Assist: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
2022: 3; 2023: 7; 2024: 1; 2025: 1; 2026: 1
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11507042 · 2023-02-13 (February 13, 2023)
I have a Cadillac 2023 XT6 When I put the car in reverse in the daytime the Back up camera display works fine. If it is at night,Raining, or during any hours of the day like in a garage the display dims .It is hard to see a person behind you or any poles. When shifting into Reverse, it is bright then it goes dim. I brought it in to the dealer and they gave me a Chevy loaner and that works great and my last car worked great. The dealer checked everything, Ans I was told "it is working to spec" although they see an issue that they can't fix.
Owner-reported narrative. Look up ODI 11507042 at NHTSA ↗
Owner report 11511198 · 2023-03-10 (March 10, 2023)
I purchased a 2023 Cadillac XT6 .the issue is when I SHIFT into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. Cadillac say's it is working as designed. .They are correct. I tried this on other Cadillac XT6 car and same issue. There is a safety issue it is VERY dim. I tried a Buick,, and Chevy and they both worked great I could see at night in a dim Garage .All ALL they say is "it is working as designed". This answer does not fix a safety issue that is required to work in ALL cars. I…
Owner-reported narrative. Look up ODI 11511198 at NHTSA ↗
Owner report 11503645 · 2023-01-25 (January 25, 2023)
During a drive at about 40 MPH down a straight, dry two-lane, something went wrong and it decided to encourage me to drive into the ditch, steering me directly off the road. It was consistent, and when I found a stretch with a wide shoulder to see what would happen, it took me unerringly to the right, onto the dirt. For me, it was unnerving and distracting, but I could only imagine what would have happened to an elderly driver with a loose grip on the wheel.
Owner-reported narrative. Look up ODI 11503645 at NHTSA ↗
Owner report 11538747 · 2023-08-15 (August 15, 2023)
I bought cadillac XT6 four months ago . Last week i noticed that car steering lock when turning right on highway over 25mph. I went to the empire cadillac of long island city (NY). Mechanic took test drive with me and even he noticed that there is some problem. After keeping my car 2 days they said they did not find anything. I ask them to change the steering motor but mechanic said they know better than me. I picked up my car and same problem is there. Locking steering on highway is very dangerous. Please help
Owner-reported narrative. Look up ODI 11538747 at NHTSA ↗
Owner report 11528343 · 2023-06-22 (June 22, 2023)
My lift gate would open by itself when I put the car in park. It would also open overnight while parked in the garage. When I discovered it open, the battery had ran down. Opening while in park happened about 6 times.
Owner-reported narrative. Look up ODI 11528343 at NHTSA ↗
Owner report 11714789 · 2026-02-01 (February 1, 2026)
The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, ca…
Owner-reported narrative. Look up ODI 11714789 at NHTSA ↗