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U.S. public vehicle records

2019 Audi Q5 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

50 owner complaints analyzed

5 distinct recall campaigns

7,900 mi median reported failure mileage

Scope: 2019 model year. Data snapshot: . 11 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 12 of 50 complaints (24.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1224.0%
Steering behavior714.0%
Electrical and battery issues612.0%
Transmission and shifting24.0%
Engine operation24.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
12
Engine
8
Service Brakes
7
Steering
7
Forward Collision Avoidance: Automatic Emergency Braking
5
Power Train
5
Seat Belts
5
Unknown Or Other
5
Component breakdown data
CategoryCount
Electrical System12
Engine8
Service Brakes7
Steering7
Forward Collision Avoidance: Automatic Emergency Braking5
Power Train5
Seat Belts5
Unknown Or Other5

Electrical System: 12; Engine: 8; Service Brakes: 7; Steering: 7; Forward Collision Avoidance: Automatic Emergency Braking: 5; Power Train: 5; Seat Belts: 5; Unknown Or Other: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 8; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (8). 39 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
6
2020
5
2021
2
2022
6
2023
6
2024
6
2025
7
2026
12
Complaints over time data
CategoryCount
20196
20205
20212
20226
20236
20246
20257
202612

2019: 6; 2020: 5; 2021: 2; 2022: 6; 2023: 6; 2024: 6; 2025: 7; 2026: 12

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 12 complaint narratives. Steering behavior appears in 7 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11256568 · 2019-09-19 (September 19, 2019)

UNINTENDED DECELERATION. I AM A CANADIAN WHO WAS DRIVING IN NEW YORK STATE. I HAVE A NEW 2019 AUDI Q5 TECHNIK. WHILE USING ADAPTIVE CRUISE CONTROL (ACC) SET AT 75 MPH IN THE PASSING LANE ON SATURDAY AUGUST 31, 2019, THE AUDI'S TRAFFIC SIGN RECOGNITION SYSTEM RESPONDED TO A 55 MPH SIGN SOMEWHERE OFF TO THE SIDE OF THE HIGHWAY. IT CHANGED THE ACC SETTING FROM 75 TO 55 MPH AND APPLIED THE BRAKES HARD. I HAD TO TAP THE BRAKE PEDAL TO REGAIN CONTROL AND ACCELERATE TO AVOID A REAR-END COLLISION. THE AUDI MANUAL STATES ON PAGE 95 THAT "TRAFFIC S…

Owner-reported narrative. 300 miles reported. Look up ODI 11256568 at NHTSA ↗

Owner report 11354984 · 2020-09-14 (September 14, 2020)

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS F…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11354984 at NHTSA ↗

Owner report 11209594 · 2019-05-23 (May 23, 2019)

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY TRAVELED WHEN THIS HAPPENED. AN ACCIDENT SURELY WOULD HAVE HAPPENED IF THE ROAD WAS MORE CROWDED.

Owner-reported narrative. 4,000 miles reported. Look up ODI 11209594 at NHTSA ↗

Owner report 11322498 · 2020-04-28 (April 28, 2020)

WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN THE POWER STEERING MALFUNCTION ERROR MESSAGE APPEARED ON THE VIRTUAL COCKPIT. I PULLED OVER INTO AN EMPTY PARKING LOT, TURNED THE CAR OFF AND RESTARTED. THE ERROR MESSAGE WAS STILL THERE WHEN I TURNED THE CAR ON. IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL, ESPECIALLY WHEN MOVING AT VERY LOW SPEEDS. IT WAS THE SAME FEELING AS DRIVING A CAR WITHOUT POWER STEERING, WHICH IF THE DRIVER IS NOT EXPECTING IT OR PHYSICALLY STRONG ENOUGH TO TURN THE WHEEL, WOULD DEFINITELY PRESENT A SAFETY ISSUE. …

Owner-reported narrative. 11,100 miles reported. Look up ODI 11322498 at NHTSA ↗

Owner report 11447099 · 2022-01-11 (January 11, 2022)

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or malfunctioned, and is it available for inspection upon request? I believe that the stability control systems and or drive train suddenly changed. I believe this might be due to water ingress and failure of gateway module. This is available upon requ…

Owner-reported narrative. Look up ODI 11447099 at NHTSA ↗

Owner report 11591852 · 2024-05-31 (May 31, 2024)

CHECKED AND CONFIRMED CUSTOMER COMPLAINT OF ENGINE LIGHT ON CHECKED AND FOUND FAULTS STORED FOR P334A00: Charge air pressure actuator Electrical malfunction active/static P023400: Turbo/Super Charger Overboost Condition active/static INSPECTED TURBO CHARGE SYSTEM AND FOUND THAT WASTE GATE ACTUATOR HAD FAILED AND CREATING AND OVER BOOST CONDITION WASTAGE ACTUATOR IS NOT AVAILABLE AS A SEPARATE PART AND NOT SERVICEABLE REMOVED AND REPLACED ENTIRE TURBO CHARGER UNIT AND INSTALLED WITH NEW GASKETS AND SEALS FILLED AND BLEED COOLANT SYSTEM AND …

Owner-reported narrative. Look up ODI 11591852 at NHTSA ↗

Owner report 11465903 · 2022-05-24 (May 24, 2022)

The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to exit the vehicle immediately and to have it towed to the dealer. The failure mileage was approximately 31,000.

Owner-reported narrative. 31,000 miles reported. Look up ODI 11465903 at NHTSA ↗

Owner report 11523800 · 2023-05-25 (May 25, 2023)

I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes irregular and the following indicators appear on the dashboard: 1) check engine light, 2) vehicle repair required 3) warning icon w/ triangle around and exclamation point. "Drive system malfunction" note appears on screen. Ignition cycling may tem…

Owner-reported narrative. Look up ODI 11523800 at NHTSA ↗

Owner report 11719734 · 2026-02-22 (February 22, 2026)

Component: ENGINE AND ENGINE COOLING Summary: The turbocharger on my 2019 Audi Q5 failed prematurely. The initial check engine light and loss of performance began at approximately 48,000 miles, which is within Audi’s 4-year/50,000-mile powertrain warranty. The condition progressively worsened and the vehicle became difficult to drive safely in traffic due to reduced power and hesitation during acceleration. The turbocharger ultimately required complete replacement at 50,334 miles at a cost of $ 2511.20 This appears to be a premature failure…

Owner-reported narrative. Look up ODI 11719734 at NHTSA ↗

Owner report 11761511 · 2026-09-02 (September 2, 2026)

Severe consequential safety defect involving total anti-lock braking system (ABS) failure stemming from a manufacturer recall defect and volatile CAN-bus network conditions during repair. This vehicle has less than 7,500 miles and has been grounded at an authorized dealership, Audi Brooklyn- Lic# [XXX], 700 Hicks Street, Brooklyn, NY 11231, for exactly 20 days since being flatbed-towed on [XXX], due to total power failure caused by the known manufacturing defect of clogged sunroof drains flooding the critical interior electrical network. The …

Owner-reported narrative. Look up ODI 11761511 at NHTSA ↗