2011 Audi Q5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
143 owner complaints analyzed
5 distinct recall campaigns
77,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 67 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 67 of 143 complaints (46.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 17 | 11.9% |
| Engine operation | 9 | 6.3% |
| Electrical and battery issues | 7 | 4.9% |
| Transmission and shifting | 4 | 2.8% |
| Braking behavior | 3 | 2.1% |
| Steering behavior | 2 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 67 |
| Engine | 42 |
| Fuel/Propulsion System | 25 |
| Power Train | 12 |
| Electrical System | 8 |
| Unknown Or Other | 8 |
| Fuel System, Gasoline | 7 |
| Suspension | 4 |
Air Bags: 67; Engine: 42; Fuel/Propulsion System: 25; Power Train: 12; Electrical System: 8; Unknown Or Other: 8; Fuel System, Gasoline: 7; Suspension: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 17 |
| 75,000 to 99,999 | 21 |
| 100,000 to 149,999 | 15 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 8; 50,000 to 74,999: 17; 75,000 to 99,999: 21; 100,000 to 149,999: 15; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (21). 76 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 2 |
| 2011 | 1 |
| 2013 | 1 |
| 2014 | 6 |
| 2015 | 5 |
| 2016 | 37 |
| 2017 | 34 |
| 2018 | 12 |
| 2019 | 26 |
| 2020 | 8 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 1 |
| 2025 | 3 |
| 2026 | 2 |
2010: 2; 2011: 1; 2013: 1; 2014: 6; 2015: 5; 2016: 37; 2017: 34; 2018: 12; 2019: 26; 2020: 8; 2021: 2; 2022: 3; 2023: 1; 2025: 3; 2026: 2
Pattern summary
Air Bags leads the component reports. Fuel system concerns appears in 17 complaint narratives. Engine operation appears in 9 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10430034 · 2011-10-13 (October 13, 2011)
CRANK SENSOR FAILURE AND AND FUEL PUMP FAILURE. *TR
Owner-reported narrative. 3,300 miles reported. Look up ODI 10430034 at NHTSA ↗
Owner report 10568011 · 2014-03-09 (March 9, 2014)
MY CAR (2011 AUDI Q5) ENGINE ABRUPTLY SHUT DOWN AT LOW SPEED TWICE ON THE SAME DAY, ONCE AT A STOP SIGN AND SECOND TIME WHILE BACKING OUT OF THE GARAGE. ABOUT 2 WEEKS AGO, THE CAR STOPPED WHILE TRYING TO PULL OUT OF A PARKING LOT AT SPEED OF ABOUT 10 MPH OR LESS. FUEL TANK WAS MORE THAN HALF FULL AND BATTERY IS GOOD TOO. CAR IS LESS THAN 3 YEARS OLD WITH SERVICE DATE STARTING MAY 2011. VAGCOM ANALYSIS WHEN CONNECTING THE CAR OBDI PORT TO MY LAPTOP INDICATES FAULT CODES 4732, 4735 AMONG SEVERAL OTHERS RELATING TO MISFIRING CYLINDERS AND FAULTS I…
Owner-reported narrative. 42,657 miles reported. Look up ODI 10568011 at NHTSA ↗
Owner report 10948103 · 2017-01-28 (January 28, 2017)
I HAVE BEEN TREATED SO BADLY THAT I WILL NEVER BUY ANOTHER AUDI. THE MANAGER HAS TERRIBLE LEADERSHIP OF THE DEALERSHIP AND MY SERVICE EXPERIENCE WAS A ABSOLUTE DISASTER. I HAVE BEEN A LOYAL CUSTOMER SINCE I PURCHASED BY Q5 (NEVER MISSED A SERVICE APPOINTMENT AND ALWAYS DID IT AT THE DEALERSHIP). THE ENGINE HAS LEAKED OIL THE ENTIRE TIME. 3 YEARS AGO AUDI REPLACED THE PISTONS DUE TO A DESIGN DEFECT (THEY PAID FOR IT). 4 DAYS BEFORE MY REGULARLY SCHEDULED SERVICE APPOINTMENT MY ENGINE DIED WHILE DRIVING IT HOME FROM WORK THROUGH A RESIDENTIAL …
Owner-reported narrative. 107,000 miles reported. Look up ODI 10948103 at NHTSA ↗
Owner report 11024538 · 2017-09-19 (September 19, 2017)
WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STALLED AND STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTUALLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TR…
Owner-reported narrative. 85,000 miles reported. Look up ODI 11024538 at NHTSA ↗
Owner report 10595254 · 2014-05-31 (May 31, 2014)
I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO…
Owner-reported narrative. 55,975 miles reported. Look up ODI 10595254 at NHTSA ↗
Owner report 10364634 · 2010-11-01 (November 1, 2010)
WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTAULLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC.
Owner-reported narrative. 239 miles reported. Look up ODI 10364634 at NHTSA ↗
Owner report 10715906 · 2015-05-12 (May 12, 2015)
TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD
Owner-reported narrative. 89,000 miles reported. Look up ODI 10715906 at NHTSA ↗
Owner report 10547597 · 2013-10-11 (October 11, 2013)
AT APPROXIMATELY 6:00 PM THE EVENING OF FEBRUARY 10, 2013, I WAS RETURNING WITH MY MOM (FRONT PASSENGER) ON I-66E HEADED BACK HOME, A VEHICLE IN FRONT OF ME STOPPED SUDDENLY BECAUSE A VEHICLE IN FRONT OF HER STOPPED FOR NO APPARENT REASON. I ENGAGED MY BRAKES AND HAD COME TO A COMPLETE STOP WITHOUT TOUCHING THE CAR IN FRONT OF ME AND THEN THE NEXT THING I KNOW I CAME IN CONTACT WITH HER BUMPER. WE THOUGHT INITIALLY WE HAD BEEN HIT FROM BEHIND, HOWEVER, AFTER INSPECTING MY REAR BUMPER THERE SEEMED TO BE NO INDICATION THAT HAD OCCURRED. EVEN THE …
Owner-reported narrative. 12,543 miles reported. Look up ODI 10547597 at NHTSA ↗
Owner report 11139404 · 2018-10-10 (October 10, 2018)
WHILE DRIVING ABOUT 45 ON THE HIGHWAY, A LIGHT CAME ACROSS MY DASH THAT SAID 'PARKING BRAKE MALFUNCTION!' MOMENTS LATER MY 2011 AUDI Q5 CAME TO A COMPLETE STOP CAUSING A 3 CAR PILE UP. MY CAR HAD JUST BEEN SERVICED IN JUNE AND GOTTEN NEW BRAKES AT THAT TIME AS WELL.
Owner-reported narrative. 82,000 miles reported. Look up ODI 11139404 at NHTSA ↗
Owner report 11156763 · 2018-12-07 (December 7, 2018)
TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A FUEL ODOR. THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE ELECTRIC POWER STEERING WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED THE COLLECTION AUDI (200 BIRD RD, CORAL GABLES, FL 33146, [phone removed]), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC…
Owner-reported narrative. Look up ODI 11156763 at NHTSA ↗
Owner report 11312004 · 2020-02-28 (February 28, 2020)
I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF OIL EVERY 300 MILES, IT WAS PART OF A LAWSUIT SETTLEMENT BUT THE VEHICLE WAS NEVER REPAIRED
Owner-reported narrative. 89,000 miles reported. Look up ODI 11312004 at NHTSA ↗