Western Star 5700 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
27 distinct recall campaigns
3,000 mi median reported failure mileage
Scope: 2002 to 2022 model years. Data snapshot: . 3 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Forward Collision Avoidance is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Sensing System: Radar | 1 |
| Service Brakes | 1 |
| Service Brakes, Hydraulic | 1 |
| Vehicle Speed Control | 1 |
| Wheels:Lugs/Nuts/Bolts/Studs | 1 |
Forward Collision Avoidance: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Sensing System: Radar: 1; Service Brakes: 1; Service Brakes, Hydraulic: 1; Vehicle Speed Control: 1; Wheels:Lugs/Nuts/Bolts/Studs: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2022 | 1 |
| 2023 | 2 |
2018: 1; 2022: 1; 2023: 2
Pattern summary
Forward Collision Avoidance leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11542940 · 2023-09-06 (September 6, 2023)
The contact owns a 2018 Western Star 5700. The contact stated while driving 70 MPH, the On Guard radar system became inoperable. The contact stated that the feature independently activated the brake. The contact stated that the failure had been ongoing since 2018. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he contacted On Guard, but no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 700.
Owner-reported narrative. 700 miles reported. Look up ODI 11542940 at NHTSA ↗
Owner report 11105104 · 2018-07-02 (July 2, 2018)
TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11105104 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2006 | 1 |
| 2007 | 1 |
| 2008 | 2 |
| 2009 | 2 |
| 2010 | 2 |
| 2011 | 2 |
| 2012 | 2 |
| 2013 | 2 |
| 2014 | 5 |
| 2015 | 5 |
| 2016 | 5 |
| 2017 | 12 |
| 2018 | 11 |
| 2019 | 14 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 3 |
2006: 1; 2007: 1; 2008: 2; 2009: 2; 2010: 2; 2011: 2; 2012: 2; 2013: 2; 2014: 5; 2015: 5; 2016: 5; 2017: 12; 2018: 11; 2019: 14; 2020: 6; 2021: 7; 2022: 3