2023 Volvo XC90 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
39 owner complaints analyzed
6 distinct recall campaigns
6,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Back Over Prevention: Rearview System Braking is the most frequently named component, appearing in 7 of 39 complaints (17.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 9 | 23.1% |
| Transmission and shifting | 3 | 7.7% |
| Electrical and battery issues | 3 | 7.7% |
| Engine operation | 1 | 2.6% |
| Steering behavior | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Back Over Prevention: Rearview System Braking | 7 |
| Electrical System | 7 |
| Unknown Or Other | 7 |
| Back Over Prevention: Sensing System: Camera | 5 |
| Fuel/Propulsion System | 5 |
| Back Over Prevention: Warnings | 4 |
| Service Brakes | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
Back Over Prevention: Rearview System Braking: 7; Electrical System: 7; Unknown Or Other: 7; Back Over Prevention: Sensing System: Camera: 5; Fuel/Propulsion System: 5; Back Over Prevention: Warnings: 4; Service Brakes: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 34 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 10 |
| 2024 | 6 |
| 2025 | 20 |
| 2026 | 3 |
2023: 10; 2024: 6; 2025: 20; 2026: 3
Pattern summary
Back Over Prevention: Rearview System Braking leads the component reports. Braking behavior appears in 9 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11513846 · 2023-03-26 (March 26, 2023)
The 2023 model features a push button to shift the vehicle into park. When pressing the button, the vehicle does NOT always shift into park. I’m not sure if it only registers with a certain force, but often I’ve pressed the button many times only to realize that I’m not in park as I remove my foot from the brake and propel forward. I’ve been keeping the ‘auto break’ feature on this way when it doesn’t switch into park at least the car doesn’t possibly roll into something I’m parked behind. When Parking permanently and shutting the vehicle off I…
Owner-reported narrative. Look up ODI 11513846 at NHTSA ↗
Owner report 11515127 · 2023-04-03 (April 3, 2023)
The contact owns a 2023 Volvo XC90. The contact stated that before exiting the vehicle, he pressed the park button and the vehicle inadvertently started to reverse. The vehicle was taken to a dealer where the vehicle was diagnosed but no cause for the failure was found. The contact stated that the gear shifter and parking brake failed to engage as needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Owner-reported narrative. 1,000 miles reported. Look up ODI 11515127 at NHTSA ↗
Owner report 11543044 · 2023-09-06 (September 6, 2023)
The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times before jumping and resuming normal operation. I've also experienced where the camera image is displayed, then the screen temporarily blacks out for a second and then the image is displayed again. This happen most notably when the car is unlocked and the…
Owner-reported narrative. Look up ODI 11543044 at NHTSA ↗
Owner report 11536197 · 2023-08-03 (August 3, 2023)
On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removin…
Owner-reported narrative. Look up ODI 11536197 at NHTSA ↗
Owner report 11700143 · 2025-11-18 (November 18, 2025)
While driving in a parking lot going around 15 mph my drivers side door opened. No warning, no alarms just fully ajar swung open. Fortunately I was going 15 mph, Im glad I had my seatbelt on and that no one was crossing or passing when the door flung open. Ive documented and recorded my ability to begin driving and open the door including ability to open the door while reversing. I took the suv to volvo and the electrical wiring was replaced along with the door hinges.
Owner-reported narrative. Look up ODI 11700143 at NHTSA ↗
Owner report 11544100 · 2023-09-12 (September 12, 2023)
The contact owns a 2023 Volvo XC90. The contact stated while driving 65 MPH, the low fuel warning light illuminated and the vehicle decelerated, lost motive power, and stalled. The contact attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer. After several attempts to restart the vehicle, the dealer was able to restart the vehicle and stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,000. The VIN was not available.
Owner-reported narrative. 1,000 miles reported. Look up ODI 11544100 at NHTSA ↗
Owner report 11548806 · 2023-10-07 (October 7, 2023)
My name is [XXX] . My wife [XXX] has been corresponding with Volvo Car Financial, as well as Volvo, regarding our Volvo XC90 lease. This Volvo has been the biggest disappointment of any car we've ever leased or purchased out of the new cars and trucks we have purchased every 2-3 years for the past 40 years. We have contacted Volvo several times about the issues we are having and taken it in three times to have the problem resolved. I live in a rural area with backroads, and they say the mapping system called City View does not work well on…
Owner-reported narrative. Look up ODI 11548806 at NHTSA ↗