2014 Volvo XC60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
2 distinct recall campaigns
6,844 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 12.5% |
| Transmission and shifting | 1 | 6.3% |
| Engine operation | 1 | 6.3% |
| Braking behavior | 1 | 6.3% |
| Fuel system concerns | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 5 |
| Engine | 4 |
| Vehicle Speed Control | 3 |
| Fuel System, Gasoline | 2 |
| Seat Belts | 2 |
| Visibility/Wiper | 2 |
| Back Over Prevention: Sensing System: Camera | 1 |
| Equipment Adaptive/Mobility | 1 |
Electrical System: 5; Engine: 4; Vehicle Speed Control: 3; Fuel System, Gasoline: 2; Seat Belts: 2; Visibility/Wiper: 2; Back Over Prevention: Sensing System: Camera: 1; Equipment Adaptive/Mobility: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 1 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
2013: 1; 2014: 5; 2015: 1; 2019: 2; 2020: 2; 2021: 1; 2022: 1; 2024: 1; 2025: 1; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10615386 · 2014-07-22 (July 22, 2014)
I AM COMPLAINING ABOUT UNINTENDED ACCELERATION RECENTLY EXPERIENCED WHILE PARKING MY CAR IN A PARKING LOT AND THE MANUFACTURING CANNOT TELL ME IF AND WHEN ANY RECALLS WERE UPDATED ON MY CAR PRIOR TO PURCHASE. THE CAR STARTED ACCELERATING AFTER I REMOVED MY FOOT FROM ACCELERATOR AND STARTED TO BREAK INTO A STOP SO I COULD PARK THE CAR IN THE PARKING LOT. BECAUSE THE CAR LURCHED FORWARD IN FULL THROTTLE IT CAUSED ME TO CRASH INTO THE BRICK BUILDING. THE HIGH VROOM NOISE STARTED AS SOON AS I TURNED INTO THE PARKING SPOT AND STARTED TO BREAK. THE…
Owner-reported narrative. 1,200 miles reported. Look up ODI 10615386 at NHTSA ↗
Owner report 11298172 · 2020-01-09 (January 9, 2020)
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT THE E-BRAKE NEVER FULLY DISENGAGED ON THE RIGHT SIDE ONLY. I WAS ABLE TO GET THE ENTIRE ASSEMBLY REPLACED BUT NOW I'M NOT COMFORTABLE USING THE E BRAKE AT ALL OUT OF FEAR IT WILL DESTROY ANOTHER ASSEMBLY. ALSO SINCE I GOT IT BACK I HAVE NOTICED WEIRD E…
Owner-reported narrative. 87,031 miles reported. Look up ODI 11298172 at NHTSA ↗
Owner report 10811573 · 2015-12-21 (December 21, 2015)
TL* THE CONTACT OWNS A 2014 VOLVO XC60. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE CONTACT MENTIONED THE VEHICLE WAS JERKING WHILE THE GEAR WAS SHIFTING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPGRADE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,219.
Owner-reported narrative. 13,219 miles reported. Look up ODI 10811573 at NHTSA ↗
Owner report 10633335 · 2014-09-15 (September 15, 2014)
MY WIFE WAS OPERATING A VERY BRAND NEW 2014 XC - OWNED FOR 6 WEEKS - WHEN DRIVING IT ON A HIGHWAY IT BEGAN TO FRIGHTENINGLY SLOW DOWN AND SPUTTER. SHE WAS ABLE TO GET IT OFF THE HIGHWAY, AND IT TURNED OUT THE CAR HAD RUN OUT OF GAS. HOWEVER: THE COMPUTER FUEL GAUGE STILL SHOWED ALMOST HALF A TANK REMAINING. THIS WAS OBVIOUSLY A SCARY INCIDENT. THE CAR WAS THEN TAKEN TO THE DEALER FOR REPAIR, REPLACING THE GAUGE DID NOT WORK, AND THEN THEY HAD TO REPLACE THE GAS TANK IN ITS ENTIRETY TO REPAIR THE ISSUE. *TR
Owner-reported narrative. 3,000 miles reported. Look up ODI 10633335 at NHTSA ↗