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U.S. public vehicle records

2014 Volvo XC60 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

16 owner complaints analyzed

2 distinct recall campaigns

6,844 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 11 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues212.5%
Transmission and shifting16.3%
Engine operation16.3%
Braking behavior16.3%
Fuel system concerns16.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
5
Engine
4
Vehicle Speed Control
3
Fuel System, Gasoline
2
Seat Belts
2
Visibility/Wiper
2
Back Over Prevention: Sensing System: Camera
1
Equipment Adaptive/Mobility
1
Component breakdown data
CategoryCount
Electrical System5
Engine4
Vehicle Speed Control3
Fuel System, Gasoline2
Seat Belts2
Visibility/Wiper2
Back Over Prevention: Sensing System: Camera1
Equipment Adaptive/Mobility1

Electrical System: 5; Engine: 4; Vehicle Speed Control: 3; Fuel System, Gasoline: 2; Seat Belts: 2; Visibility/Wiper: 2; Back Over Prevention: Sensing System: Camera: 1; Equipment Adaptive/Mobility: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
3
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9991
50,000 to 74,9990
75,000 to 99,9993
100,000 to 149,9990
150,000 and above0

Under 25,000: 7; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (7). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
5
2015
1
2019
2
2020
2
2021
1
2022
1
2024
1
2025
1
2026
1
Complaints over time data
CategoryCount
20131
20145
20151
20192
20202
20211
20221
20241
20251
20261

2013: 1; 2014: 5; 2015: 1; 2019: 2; 2020: 2; 2021: 1; 2022: 1; 2024: 1; 2025: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10615386 · 2014-07-22 (July 22, 2014)

I AM COMPLAINING ABOUT UNINTENDED ACCELERATION RECENTLY EXPERIENCED WHILE PARKING MY CAR IN A PARKING LOT AND THE MANUFACTURING CANNOT TELL ME IF AND WHEN ANY RECALLS WERE UPDATED ON MY CAR PRIOR TO PURCHASE. THE CAR STARTED ACCELERATING AFTER I REMOVED MY FOOT FROM ACCELERATOR AND STARTED TO BREAK INTO A STOP SO I COULD PARK THE CAR IN THE PARKING LOT. BECAUSE THE CAR LURCHED FORWARD IN FULL THROTTLE IT CAUSED ME TO CRASH INTO THE BRICK BUILDING. THE HIGH VROOM NOISE STARTED AS SOON AS I TURNED INTO THE PARKING SPOT AND STARTED TO BREAK. THE…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10615386 at NHTSA ↗

Owner report 11298172 · 2020-01-09 (January 9, 2020)

I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT THE E-BRAKE NEVER FULLY DISENGAGED ON THE RIGHT SIDE ONLY. I WAS ABLE TO GET THE ENTIRE ASSEMBLY REPLACED BUT NOW I'M NOT COMFORTABLE USING THE E BRAKE AT ALL OUT OF FEAR IT WILL DESTROY ANOTHER ASSEMBLY. ALSO SINCE I GOT IT BACK I HAVE NOTICED WEIRD E…

Owner-reported narrative. 87,031 miles reported. Look up ODI 11298172 at NHTSA ↗

Owner report 10811573 · 2015-12-21 (December 21, 2015)

TL* THE CONTACT OWNS A 2014 VOLVO XC60. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE CONTACT MENTIONED THE VEHICLE WAS JERKING WHILE THE GEAR WAS SHIFTING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPGRADE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,219.

Owner-reported narrative. 13,219 miles reported. Look up ODI 10811573 at NHTSA ↗

Owner report 10633335 · 2014-09-15 (September 15, 2014)

MY WIFE WAS OPERATING A VERY BRAND NEW 2014 XC - OWNED FOR 6 WEEKS - WHEN DRIVING IT ON A HIGHWAY IT BEGAN TO FRIGHTENINGLY SLOW DOWN AND SPUTTER. SHE WAS ABLE TO GET IT OFF THE HIGHWAY, AND IT TURNED OUT THE CAR HAD RUN OUT OF GAS. HOWEVER: THE COMPUTER FUEL GAUGE STILL SHOWED ALMOST HALF A TANK REMAINING. THIS WAS OBVIOUSLY A SCARY INCIDENT. THE CAR WAS THEN TAKEN TO THE DEALER FOR REPAIR, REPLACING THE GAUGE DID NOT WORK, AND THEN THEY HAD TO REPLACE THE GAS TANK IN ITS ENTIRETY TO REPAIR THE ISSUE. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10633335 at NHTSA ↗