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U.S. public vehicle records

2013 Volvo XC60 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

66 owner complaints analyzed

3 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 30 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Visibility/Wiper is the most frequently named component, appearing in 27 of 66 complaints (40.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1116.7%
Steering behavior1116.7%
Electrical and battery issues1015.2%
Engine operation23.0%
Transmission and shifting11.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Visibility/Wiper
27
Unknown Or Other
15
Electrical System
9
Air Bags
7
Structure:Body
5
Engine
3
Forward Collision Avoidance: Automatic Emergency Braking
2
Service Brakes
2
Component breakdown data
CategoryCount
Visibility/Wiper27
Unknown Or Other15
Electrical System9
Air Bags7
Structure:Body5
Engine3
Forward Collision Avoidance: Automatic Emergency Braking2
Service Brakes2

Visibility/Wiper: 27; Unknown Or Other: 15; Electrical System: 9; Air Bags: 7; Structure:Body: 5; Engine: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Service Brakes: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
9
50,000 to 74,999
7
75,000 to 99,999
7
100,000 to 149,999
5
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9999
50,000 to 74,9997
75,000 to 99,9997
100,000 to 149,9995
150,000 and above1

Under 25,000: 1; 25,000 to 49,999: 9; 50,000 to 74,999: 7; 75,000 to 99,999: 7; 100,000 to 149,999: 5; 150,000 and above: 1

25,000 to 49,999 miles has the most reports with usable mileage (9). 36 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
1
2016
3
2017
5
2018
1
2019
10
2020
8
2021
17
2022
4
2023
6
2024
6
2025
3
2026
2
Complaints over time data
CategoryCount
20141
20163
20175
20181
201910
20208
202117
20224
20236
20246
20253
20262

2014: 1; 2016: 3; 2017: 5; 2018: 1; 2019: 10; 2020: 8; 2021: 17; 2022: 4; 2023: 6; 2024: 6; 2025: 3; 2026: 2

Pattern summary

Visibility/Wiper leads the component reports. Braking behavior appears in 11 complaint narratives. Steering behavior appears in 11 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10608342 · 2014-07-05 (July 5, 2014)

12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL THEN RESUMED MY TRIP UNEVENTFULLY. 12/27/13 APPROX 2:00 PM DRIVING APPROX. 60 MPH ON ROUTE 84 IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO A…

Owner-reported narrative. 9,000 miles reported. Look up ODI 10608342 at NHTSA ↗

Owner report 10915414 · 2016-10-11 (October 11, 2016)

NUMEROUS TRIPS TO THE LOCAL VOLVO DEALER TO FIND THE ISSUE WITH MY VOLVO. LAST EPISODE 10.07.2016 DRIVING ON CITY STREETS. APPROX. SPEED 25-30 MPH. SLOWING DOWN AND MAKING A COMPLETE STOP. ACCELERATING TO MOVE ON BUT CAR IS NOT RESPONDING. RPM STAYS AT 600 EVEN THOUGH GAS PEDAL IS PRESSED DOWN. THIS CAN LAST 3 TO 6 SECONDS. FINALLY CAR STARTS MOVING. I WANTED TO PARK ON A FAIRLY STEEP STREET IN SAN FRANCISCO ON 10.06.2016. ON THE FIRST ATTEMPT I WAS TOO FAR AWAY FROM THE SIDE OF THE STREET. PUT CAR INTO REVERSE AND ATTEMPTED TO BACK UP. AGAI…

Owner-reported narrative. 55,000 miles reported. Look up ODI 10915414 at NHTSA ↗

Owner report 10823747 · 2016-02-02 (February 2, 2016)

I HAVE A MINOR LEAK ON THE STEERING PUMP ON 2013 VOLVO XC60. WENT TO THE VOLVO-MISSISSAUGA DEALER TODAY (INVOICE# 197408) AND THEY SAID THAT THIS IS NOT QUALIFYING AS A LEAK BUT RATHER IT IS A "VISIBLE SWEAT" FROM THE STEERING PUMP. "VISIBLE SWEAT" MEANS LOOSING STEERING FLUID. STEERING PUMP IS A SAFETY PART OF THE VEHICLE AND I AM CONCERN FOR MY SAFETY. I HAVE PICTURES TO SHOW THE LEAK. I DISAGREE WITH VOLVO-MISSISSAUGA ASSESSMENT AND OPENED A DEFECT COMPLAIN WITH GOV OF CANADA - TRANSPORT CANADA OFFICE. COMPLAIN NUMBER # 2016-0077.

Owner-reported narrative. 43,000 miles reported. Look up ODI 10823747 at NHTSA ↗

Owner report 10994108 · 2017-06-09 (June 9, 2017)

WINDSHIELD WATER LEAK AT GASKET, ABOVE THE STEERING WEEL AREA.

Owner-reported narrative. 84,000 miles reported. Look up ODI 10994108 at NHTSA ↗

Owner report 11014148 · 2017-08-10 (August 10, 2017)

I RECENTLY NOTICED WATER INTRUDING INTO THE TOP SIDE OF THE WINDSHIELD. THE ISSUE PERSISTED OVER THE COURSE OF A COUPLE WEEKS UNTIL THE WATER INTRUSION BECAME SEVERE AND RISKED ELECTRICAL DAMAGE TO THE VEHICLE. AFTER CONTACTING SAFELITE AUTO GLASS I WAS INFORMED BY THE TECHNICIAN THAT THIS ISSUE IS COMMON ACROSS VOLVO VEHICLES IN HIS EXPERIENCE. THE TOP OF THE WINDSHIELD WAS NOT SEALED TO THE CAR AND COULD BE EASILY SEPARATED WHEN PRESSURE WAS APPLIED FROM INSIDE OF THE VEHICLE. I HAVE VIDEOS AND PHOTOS OF THIS SAFETY ISSUE WHICH WOULD CAUSE TH…

Owner-reported narrative. 55,000 miles reported. Look up ODI 11014148 at NHTSA ↗

Owner report 11207394 · 2019-05-13 (May 13, 2019)

I PURCHASED A CERTIFIED PRE-OWNED 2013 VOLVO XC60 FROM A LOCAL VOLVO DEALERSHIP IN JUNE 2016. AFTER APPROXIMATELY 18 MONTHS OF OWNING THE VEHICLE, I NOTICED A SLIGHT LEAK FROM THE DRIVER'S SIDE WINDSHIELD AFTER HAVING THE CAR WASHED. THE LEAK BECAME INCREASINGLY WORSE OVER THE FOLLOWING FEW MONTHS, AS I ALSO NOTICED WATER ACCUMULATING ON THE DRIVER'S SIDE FLOOR DURING HEAVY RAINS. SUBSEQUENTLY, I TOOK THE VEHICLE TO THE VOLVO DEALERSHIP WHERE IT WAS PURCHASED. I WAS TOLD BY THE SERVICE DEPARTMENT THE WINDSHIELD NEEDED TO BE RESEALED, WHICH IS C…

Owner-reported narrative. 52,000 miles reported. Look up ODI 11207394 at NHTSA ↗

Owner report 11385446 · 2020-12-29 (December 29, 2020)

TL* THE CONTACT OWNS A 2013 VOLVO XC60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INITIALLY CALLED THE MANUFACTURER AND SPOKE WITH THREE DIFFERENT REPRESENTATIVES WHO REFUSED TO INFORM HIM IF THE VIN WAS UNDER RECALL. THE CONTACT THEN SPOKE TO AUTOBARN VOLVO CARS OAK PARK (1140 GARFIELD ST, OAK PARK, IL 60304) WHERE HE WAS GIVEN AN ESTIMATE FOR A DIAGNOSTIC FEE. THE CONTACT DECLINED THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILUR…

Owner-reported narrative. 40,000 miles reported. Look up ODI 11385446 at NHTSA ↗

Owner report 11458378 · 2022-03-25 (March 25, 2022)

The contact owns a 2013 Volvo XC60. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled in the middle of the road. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and proceeded to his destination. The failure recurred several times. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,574.

Owner-reported narrative. 100,574 miles reported. Look up ODI 11458378 at NHTSA ↗

Owner report 11362380 · 2020-10-02 (October 2, 2020)

THIS VOLVO EXPERIENCES "SUDDEN UNINTENDED ACCELERATION" PERIODICALLY (ESTIMATED AT 2 TIMES PER YEAR) SINCE IT WAS NEW. THIS UNINTENDED ACCELERATION MANIFESTS ITSELF GENERALLY WHEN COMING TO A STOP (RED LIGHT, DRIVE THRU RESTAURANT, PARKING LOT) BUT HAS HAPPENED ONCE ON THE HIGHWAY. THE ENGINE RACES TO FULL THROTTLE AND LUCKILY, FOR THE INSTANCES SO FAR, WE HAVE BEEN ABLE TO CONTROL THE CAR WITH THE BRAKES. THE ACCELERATION LASTS FOR ROUGHLY 1-2 MINUTES. THE LAST TIME IT HAPPENED (MAY 31, 2020), I SHIFTED THE CAR INTO NEUTRAL, AND THE ENGINE…

Owner-reported narrative. 45,000 miles reported. Look up ODI 11362380 at NHTSA ↗