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U.S. public vehicle records

Volvo XC40 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

212 owner complaints analyzed

13 distinct recall campaigns

5,000 mi median reported failure mileage

Scope: 2017 to 2025 model years. Data snapshot: . 41 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 44 of 212 complaints (20.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4923.1%
Electrical and battery issues2411.3%
Steering behavior136.1%
Transmission and shifting83.8%
Engine operation41.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
44
Unknown Or Other
39
Back Over Prevention: Sensing System: Camera
31
Service Brakes
28
Forward Collision Avoidance: Automatic Emergency Braking
19
Engine
18
Fuel/Propulsion System
15
Power Train
15
Component breakdown data
CategoryCount
Electrical System44
Unknown Or Other39
Back Over Prevention: Sensing System: Camera31
Service Brakes28
Forward Collision Avoidance: Automatic Emergency Braking19
Engine18
Fuel/Propulsion System15
Power Train15

Electrical System: 44; Unknown Or Other: 39; Back Over Prevention: Sensing System: Camera: 31; Service Brakes: 28; Forward Collision Avoidance: Automatic Emergency Braking: 19; Engine: 18; Fuel/Propulsion System: 15; Power Train: 15

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
35
25,000 to 49,999
5
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00035
25,000 to 49,9995
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 35; 25,000 to 49,999: 5; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (35). 171 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
2
2019
8
2020
3
2021
16
2022
27
2023
26
2024
30
2025
58
2026
42
Complaints over time data
CategoryCount
20182
20198
20203
202116
202227
202326
202430
202558
202642

2018: 2; 2019: 8; 2020: 3; 2021: 16; 2022: 27; 2023: 26; 2024: 30; 2025: 58; 2026: 42

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 49 complaint narratives. Electrical and battery issues appears in 24 complaint narratives. Steering behavior appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11203801 · 2019-04-25 (April 25, 2019)

THE VOLVO INTELLISAFE SYSTEM AUTOMATICALLY APPLIED THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE TO BRAKE FOR. IT HAS DONE THIS 8 TIMES, 3 TIMES AFTER I HAD THE CAR IN TO REPAIR THIS PROBLEM. IT ALSO THOUGHT THERE WAS A REAR COLLISION EMINENT AND TIGHTENED THE SEAT BELT SO MUCH IT INJURED MY CHEST AND SIDE. I WAS IN A LEFT TURN LANE AND A CAR PASSED QUITE SAFELY TO THE RIGHT OF ME. THIS INTELLISAFE SYSTEM SEEMS TO BE NOT FUNCTIONING PROPERLY. THE DEALER DOES NOT BELIEVE ME AND HAS NOT FIXED IT. 1ST TIME AUTO BRAKING - SEPT 1…

Owner-reported narrative. 5,110 miles reported. Look up ODI 11203801 at NHTSA ↗

Owner report 11476431 · 2022-07-28 (July 28, 2022)

Driver was stuck on ice pulling into a driveway, car got traction and driver thought they were on the brake but was on the gas. The vehicle ran into the garage going 9.9 mph (we have the EDR) and the steering wheel airbag and knee airbags deployed. The knee airbag caused a significant compound fracture of the lower tibia and fibula. Accident happened on 1/20 and orthopedics tried to repair using bone grafts, rods and screws. She has been non weight bearing since then and now on 7/27 it has been recommended to amputate the lower leg.

Owner-reported narrative. Look up ODI 11476431 at NHTSA ↗

Owner report 11509510 · 2023-02-28 (February 28, 2023)

The first incident happened back in Oct 2022. I took the car to local Volvo dealer, Rusnak Pasadena, and they said I needed the secondary battery replaced. They replaced it and the car worked for a few weeks until the alarm regarding the power steering failure came on again while my wife was turning left. I brought the car home carefully since it was a short distance from home. My wife was very scared because she almost had an accident and she doesn’t want to drive it any more….We didn’t drive the car for more than a month. On Jan 5, 202…

Owner-reported narrative. Look up ODI 11509510 at NHTSA ↗

Owner report 11481319 · 2022-08-26 (August 26, 2022)

The electrical system on my car apparently failed, which rendered the car unable to start and drive. Park Place Volvo claims that there is water, that penetrated the seals, from underneath the car. Although there were no visible signs of water, Volvo claims that the rain caused this issue. Volvo has refused to honor a warranty for the alleged defective seals, and sent my car to its collision center.

Owner-reported narrative. Look up ODI 11481319 at NHTSA ↗

Owner report 11174496 · 2019-02-05 (February 5, 2019)

PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTROL), WHICH IS INDICATED ONLY BY AN UNEXPECTED DECELERATION AND BY THE STEERING WHEEL ICON AND FOLLOWING DISTANCE INDICATORS BOTH SUDDENLY DISAPPEARING …

Owner-reported narrative. 5,000 miles reported. Look up ODI 11174496 at NHTSA ↗

Owner report 11191970 · 2019-03-27 (March 27, 2019)

I HAVE A NEW VOLVO XC40 WITH THE SEMI-AUTONOMOUS DRIVER ASSIST PACKAGE THAT CAN STEER AND CONTROL THE CAR. THE SYSTEM CAN SHUT OFF WHILE DRIVING ON THE HIGHWAY (ACTIVE MODE) FOR 2 REASON: 1. DRIVER TAKES HANDS OFF THE STEERING WHEEL FOR MORE THAN 15-20 SECONDS 2. SYSTEM CAMERAS CAN NOT ADEQUATELY CAPTURE THE ROAD LANE BECAUSE THE LINES DISAPPEAR OR BECOME FAINT. IN SITUATION 1, AFTER 15 SECONDS OF NO HANDS ON THE WHEEL, THERE IS A DASHBOARD WARNING, FOLLOWED BY A VIBRATION OF THE STEERING WHEEL AND FINALLY AS THE SYSTEM DE-ACTIVATES IT…

Owner-reported narrative. 6,000 miles reported. Look up ODI 11191970 at NHTSA ↗

Owner report 11623156 · 2024-11-01 (November 1, 2024)

The contact owns a 2019 Volvo XC40. The contact stated that the gear shifter knob had detached. The contact stated that the knob was not welded to the lever. The contact became aware that crazy glue had been used to secure the shifter knob. The contact stated that the vehicle failed to shift into gear; and while parking the vehicle, the gear shifter detached. The contact used the button to start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and confirmed that the gear sh…

Owner-reported narrative. 42,000 miles reported. Look up ODI 11623156 at NHTSA ↗

Owner report 11708898 · 2026-01-05 (January 5, 2026)

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

Owner-reported narrative. Look up ODI 11708898 at NHTSA ↗

Owner report 11708396 · 2026-01-02 (January 2, 2026)

The vehicle experienced a complete loss of propulsion, causing it to freeze and become unable to move. The first occurrence happened during the original factory warranty period and required towing to a dealership, but the root cause was not identified at that time. The same loss-of-propulsion failure has since recurred, rendering the vehicle inoperable. A dealership has now diagnosed a failure of an electric vehicle propulsion/inverter component. The vehicle is currently in the dealership’s possession and available for inspection. Loss of pro…

Owner-reported narrative. Look up ODI 11708396 at NHTSA ↗

Owner report 11715748 · 2026-02-05 (February 5, 2026)

The contact owns a 2021 Volvo XC40. The contact stated that while driving approximately 30 MPH, the vehicle unintendedly decelerated. The contact was able to pull into a nearby parking lot where the vehicle stalled. The vehicle was towed to the dealer, who diagnosed the cause of the failure and repaired the vehicle. The contact believed that the battery and drive train were repaired. Approximately 2 to 3 years later, while driving approximately 20 MPH, the vehicle started shaking, lost motive power, and stalled. Law Enforcement arrived on the …

Owner-reported narrative. 10,000 miles reported. Look up ODI 11715748 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2017
1
2018
1
2019
4
2020
1
2021
5
2022
3
2023
4
2024
4
2025
2
Recall campaigns data
CategoryCount
20171
20181
20194
20201
20215
20223
20234
20244
20252

2017: 1; 2018: 1; 2019: 4; 2020: 1; 2021: 5; 2022: 3; 2023: 4; 2024: 4; 2025: 2

Year-by-year records

Volvo XC40 model-year comparison
Model yearComplaintsRecallsChange in recalls
201701Not available
2018010
2019304+3
2020121-3
2021515+4
2022373-2
2023434+1
20242840
2025112-2