2015 Volkswagen TOUAREG problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
24 owner complaints analyzed
2 distinct recall campaigns
39,115 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 16 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 14 of 24 complaints (58.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 3 | 12.5% |
| Braking behavior | 2 | 8.3% |
| Transmission and shifting | 1 | 4.2% |
| Steering behavior | 1 | 4.2% |
| Fuel system concerns | 1 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 14 |
| Forward Collision Avoidance: Adaptive Cruise Control | 4 |
| Forward Collision Avoidance: Warnings | 4 |
| Unknown Or Other | 3 |
| Fuel/Propulsion System | 2 |
| Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor | 1 |
| Lane Departure: Assist | 1 |
| Lane Departure: Warning | 1 |
Engine: 14; Forward Collision Avoidance: Adaptive Cruise Control: 4; Forward Collision Avoidance: Warnings: 4; Unknown Or Other: 3; Fuel/Propulsion System: 2; Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor: 1; Lane Departure: Assist: 1; Lane Departure: Warning: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 10; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (10). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 2 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 5 |
| 2021 | 2 |
| 2023 | 2 |
| 2024 | 4 |
2016: 2; 2018: 3; 2019: 6; 2020: 5; 2021: 2; 2023: 2; 2024: 4
Pattern summary
Engine leads the component reports. Engine operation appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11171023 · 2019-01-20 (January 20, 2019)
AFTER VW EMISSION REPAIR THE CAR STALLS IN SHIFTING GEARS AT LOW SPEED. I TOOK AT THE DEALERSHIP REPAIR SHOP 3 TIMES EVERYTIME THE KEPT THE CAR FOR ABOUT 2-3 WEEKS AND COULDN'T RESOLVE THE ISSUE. IT APPEARS LIKE THERE IS NO FUEL COMING TO THE ENGINE OR THE CAR COMPUTER DO NOT ALLOW THE CAR TO SHIFT TO THE NEXT GEAR UNTIL IT HITS 3000 RPM IN SPEEDS LOWER THE 35MPH. FROM WHAT I UNDERSTAND WITH SPEAKING WITH VW DEALER ADVISORS THAT THIS AS A RESULT OF THE EMISSION REPAIR AND THEY CAN'T FIX IT. THIS MADE THE CAR UNDRIVABLE SINCE IT'S KEEP STAL…
Owner-reported narrative. 45,000 miles reported. Look up ODI 11171023 at NHTSA ↗
Owner report 11338397 · 2020-07-09 (July 9, 2020)
WATER INTRUSION IN AIR FILTER CAUSING MULTIPLE MALFUNCTIONS AND SEVERE LOSS OF POWER. MULTIPLE WARNING LIGHTS INCLUDING, DIESEL PARTICULATE FILTER, GLOW PLUG FLASHING, AND CHECK ENGINE. VEHICLE HAD TO BE TOWED TO DEALER. DEALER REPLACED AIR FILTER AND MASS AIRFLOW SENSOR AND CHARGED $500+ FOR THE REPAIR. THIS IS A VW CPO AND STILL UNDER WARRANTY. THEY STATED I MUST HAVE DRIVEN THROUGH DEEP WATER FOR THIS TO HAPPEN, WHICH I DID NOT. IT WOULD HAVE REQUIRED MY DRIVING THROUGH 3-4 FEET OF WATER. THIS NEVER HAPPENED. THIS IS THE SECOND TIME …
Owner-reported narrative. 45,805 miles reported. Look up ODI 11338397 at NHTSA ↗
Owner report 11564737 · 2024-01-10 (January 10, 2024)
Question 1: What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1: Collision Avoidance Camera. The camera can be removed from the vehicle and shipped for inspection. Question 2: How was your safety or the safety of others put at risk? Answer 2: All front safety feature stop working. Collision avoidance warning, emergency braking, adaptive cruise control. Question 3: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3: Yes. This is a well d…
Owner-reported narrative. Look up ODI 11564737 at NHTSA ↗
Owner report 11595530 · 2024-06-20 (June 20, 2024)
The Driver Assistance System (Adaptive Cruise Control, Front Collision Avoidance, AEB, and Lane Departure/Lane Keeping system) all do not work. The VW dealers have said the Front Collision Avoidance Camera is not working. The system was intermittently working, then stopped working on the interstate highway in the left lane. The car failed to warn/slow/break automatically while the ACC function was activated, forcing me to engage the brakes manually to avoid a collision. The ACC/Front Collision warning light goes on now but did not when it …
Owner-reported narrative. Look up ODI 11595530 at NHTSA ↗
Owner report 11432008 · 2021-09-07 (September 7, 2021)
Today, engine completely cut off in the middle of traffic (20-30 MPH), loss of power steering and breaking power. Engine dashboard yellow message appeared. I experience this several times before and previously brought to the attention of VW service department and some ECU repairs and engine sensor repairs were done - but the problem continues to happen. Sometimes engine cuts off simply at idle (e.g. waiting at traffic light) but loss of engine power together with power steering and breaks is very concerning when driving.
Owner-reported narrative. Look up ODI 11432008 at NHTSA ↗
Owner report 11502404 · 2023-01-18 (January 18, 2023)
The car at half tank will read as being empty. Fuel pump flange? The car will have gas and then randomly show fuel error and drop to empty. The car is drivable and then while drive will switch to empty back to half full mode. Less of the worry the adaptive cruise control and fwd collision warning freeze/not working
Owner-reported narrative. Look up ODI 11502404 at NHTSA ↗