2014 Volkswagen TOUAREG: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
2 distinct recall campaigns
32,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 19 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 8 of 27 complaints (29.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 8 | 29.6% |
| Transmission and shifting | 1 | 3.7% |
| Engine operation | 1 | 3.7% |
| Electrical and battery issues | 1 | 3.7% |
| Fuel system concerns | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 8 |
| Engine | 6 |
| Electrical System | 3 |
| Suspension | 3 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Electrical System:Seat Heater:Mat | 1 |
| Engine And Engine Cooling | 1 |
Steering: 8; Engine: 6; Electrical System: 3; Suspension: 3; Unknown Or Other: 3; Air Bags: 2; Electrical System:Seat Heater:Mat: 1; Engine And Engine Cooling: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 3 |
| 2015 | 4 |
| 2016 | 5 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 4 |
| 2022 | 1 |
| 2024 | 1 |
2014: 3; 2015: 4; 2016: 5; 2017: 2; 2018: 3; 2019: 2; 2020: 2; 2021: 4; 2022: 1; 2024: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 8 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10652770 · 2014-11-05 (November 5, 2014)
I PURCHASED A 2014 TOUAREG LUX TDI 3 DAYS AGO, THE STEERING WHEEL WAS SHAKING PRETTY SERIOUSLY WHILE I WAS DRIVE AROUND 70 MILE PER HOUR. *TR
Owner-reported narrative. 140 miles reported. Look up ODI 10652770 at NHTSA ↗
Owner report 10654436 · 2014-11-12 (November 12, 2014)
VEHICLE EXHIBITS EXCESSIVE VIBRATION AND STEERING WHEEL SHAKE BETWEEN 60-75MPH. IT DOES NOT FEEL STABLE OR SAFE AT HIGHWAY SPEEDS. IT HAS BEEN TO THE DEALER MULTIPLE TIMES WITH NO FIX REMEDIED. *TR
Owner-reported narrative. Look up ODI 10654436 at NHTSA ↗
Owner report 10660157 · 2014-11-21 (November 21, 2014)
UNFORTUNATELY I HAVE ENCOUNTERED CONTINUED STEERING WHEEL SHAKING WITH MY TDI VW TOUAREG. CURRENTLY HAVE APPROXIMATELY 3K OF MILES ON THE CAR. THE VEHICLE HAS HAD TWO SERVICE ATTEMPTS TO DATE FOR THIS CONCERN BY A LOCAL DEALER. I HAVE BEEN SEEING THIS ISSUE BECOMING PROGRESSIVELY WORSE WITH TIME. THE OBSERVED ISSUE IS A SHAKING / OSCILLATION IN THE STEERING WHEEL WHICH APPEARS IN SPEEDS OF 30-60+ MPH. ONE CAN BOTH FEEL IT IN THE WHEEL AS WELL VISUALLY SEE THE WHEEL SHAKING IF YOUR HANDS ARE REMOVED FROM THE STEERING WHEEL. *TR
Owner-reported narrative. 501 miles reported. Look up ODI 10660157 at NHTSA ↗
Owner report 10672240 · 2015-01-13 (January 13, 2015)
AT ROAD SPEEDS, 65-75 MPH, THE STEERING WHEEL HAS A VIBRATION, AND ALL PARTS (DASH, SEATS ETC) VIBRATE. IF YOU TAKE YOUR HANDS OFF WHEEL, IT WILL VISIBLY SHAKE. VEHICLE HAS BEEN IN SHOP FOR OVER TWO WEEKS COMBINED WITH THE FOLLOWING REPAIRS TO NO AVAIL. ON LIFT OVER TWO DAYS WITH 60 PSI IN TIRES-DID NOT FIX IT. ROAD FORCED ALL TIRES AND WHEELS,-DID NOT FIX IT. NEW SET OF TIRES OF DIFFERENT MANUFACTURER-DID NOT FIX IT. CAR STILL VIBRATES. DEALER SAID IT WAS OK, BUT STILL VIBRATES. *TR
Owner-reported narrative. 10 miles reported. Look up ODI 10672240 at NHTSA ↗
Owner report 10691016 · 2015-02-27 (February 27, 2015)
PURCHASED VEHICLE ON 2/1/15. I NOTICED WHEN DRIVING AT SPEEDS ABOVE 63 MPH THE STEERING WHEEL SHAKES BACK AND FORTH WHICH IS FELT THROUGH THE STEERING WHEEL, SEAT & FRONT END. I OPENED A CASE WITH VW ON ABOUT 2/11/15 AND MADE AN APPOINTMENT WITH MY LOCAL VW SERVICE DEPARTMENT FOR 2/16/15. ON 2/16/15 THE VW DEALER MADE A REPAIR WHICH HELPED REDUCE THE SWS, BUT IT DID NOT GO AWAY. I MADE ANOTHER APPOINTMENT FOR 2/23/15 FOR THEM TO REVISIT THIS PROBLEM. FOR THE SECOND APPOINTMENT THE SERVICE DEPARTMENT STATED THEY DIDN'T DETECT ANY SHAKING OF THE …
Owner-reported narrative. 2,000 miles reported. Look up ODI 10691016 at NHTSA ↗
Owner report 10705162 · 2015-04-12 (April 12, 2015)
SUDDEN LOSS OF ENGINE POWER WHILE DRIVING ON HIGHWAY. WAS ABLE TO COAST TO SIDE OF ROAD. REQUIRED TOW TO NEAREST DEALERSHIP. DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE IN MY VW TOUAREG TDI (DIESEL). HAVE OWNED SUV 4 MONTHS AND ONLY 4000 MILES. *TR
Owner-reported narrative. 4,046 miles reported. Look up ODI 10705162 at NHTSA ↗
Owner report 10761526 · 2015-09-04 (September 4, 2015)
THE STEERING WHEEL CONTINUES TO OSCILLATE AND VIBRATE AT FREEWAY SPEEDS ABOVE 65MPH. IT CONTINUES TO DO SO REGARDLESS OF ROAD SURFACE. VW HAS REPLACED TIRES, STEERING COLUMNS, AND OTHER AREAS THAT MAY BE CAUSING THIS ISSUE, BUT THE PROBLEM REMAINS. THE VEHICLE IS NOW AT 22,000 MILES AND IS STILL EXPERIENCING THE SAME PROBLEM AND VW IS NOT ACKNOWLEDGING THE LONG TERM ISSUE. I WOULD LIKE VW TO REPURCHASE THE VEHICLE.
Owner-reported narrative. 1,000 miles reported. Look up ODI 10761526 at NHTSA ↗
Owner report 10819131 · 2016-01-09 (January 9, 2016)
WHILE DRIVING STRAIGHT ON THE FREEWAY AT ABOUT 70MPH THE FRONT HALF OF OUR 'PANORAMIC' SUNROOF 'EXPLODED' FROM THE INSIDE OUT AS IF FROM CABIN PRESSURE. THE REMAINING GLASS WAS BLOWN UPWARDS. THERE WERE NO OTHER VEHICLES NEARBY NOR WAS THERE ANYTHING ABOVE OUR VEHICLE WHEN THIS OCCURRED. THERE WAS NO EVIDENCE OF A PROJECTILE IN OR AROUND THE VEHICLE.
Owner-reported narrative. 33,900 miles reported. Look up ODI 10819131 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V170000 · Service Brakes, Hydraulic:Pedals And Linkages
Reported: 2016-03-24 (March 24, 2016)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2016 Touareg vehicles. The brake pedal pivot pin may be missing a securing clip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the brake pedal assembly to verify the presence of the securing clip and install any missing securing clips, free of charge. The recall began on April 27, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46G4.
NHTSA campaign record ↗18V329000 · Unknown Or Other
Reported: 2018-05-16 (May 16, 2018)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign record ↗