2013 Volkswagen TOUAREG: complaints, problems and recalls

WE TOOK POSSESSION OF THE VEH. ON 3/14/12 WITH 495 MILES ON IT. IN THE FOLLOWING WEEK WE NOTICED THAT THE STEERING WHEEL AND COLUMN WAS INTERMITTENTLY SHUDDERING/ VIBRATING AND MAKING A NOISE. VEH. WAS INITIALLY TAKEN IN @ DEALERSHIP ON 3/27/12. ALSO HAD ISSUE WITH AD BLUE INDICATOR COMING ON. VEH WAS TAKEN BACK AGAIN ON 4/6/12 FOR THE SAME ISSUES AND ALSO NOW PULLING TO THE RIGHT AND STEERING LOCKING UP AND BINDING WHILE TURNING. STEERING RACK WAS REPLACED ON SECOND ATTEMPT TO FIX. VEH. BROUGHT BACK ON 4/17/12 FOR SAME ISSUES EXCEPT AD BLUE AP…

Owner-reported narrative. 2,166 miles reported. Look up ODI 10459878 at NHTSA ↗

VEHICLE EXHIBITS A STEERING WHEEL SHAKE THAT CONSISTENTLY OCCURS ABOVE 60MPH ON ALL ROAD SURFACES. AT ONSET, CAN FEEL OSCILLATION IN HANDS AND ARMS. WITH HANDS LIGHTLY ON WHEEL OR REMOVED, CAN VISUALLY CONFIRM STEERING WHEEL OSCILLATION (CYCLICAL ROTATION FROM L TO R AND BACK) WITH ABOUT 3/8" TOTAL TRAVEL AT STEERING WHEEL PERIMETER. CABIN ALSO EXHIBITS SLIGHT VIBRATION WHICH CAN BE FELT IN SEAT. CAR DOES NOT TRACK WELL IN LANE AND CONSISTENTLY PULLS TO THE RIGHT. VW IS AWARE OF PROBLEM AND ADDRESSES IT IN TSB 44-13-01 FROM JUNE 2013. REP…

Owner-reported narrative. 210 miles reported. Look up ODI 10536956 at NHTSA ↗

UPON REACHING SPEEDS BETWEEN 65 AND APPROXIMATELY 75 MILES PER HOUR THE STEERING WHEEL WOULD NOTICEABLY SHAKE BACK AND FORTH VERY OBVIOUSLY, SO MUCH SO THAT IT WORRIED ME THERE WAS A MAJOR ISSUE WITH THE VEHICLE.

Owner-reported narrative. 4,868 miles reported. Look up ODI 10542458 at NHTSA ↗

CONTINUOUS (ORIG. REPORT DATE 10/3/13) WITH TWO UNSUCCESSFUL SERVICE ATTEMPTS TO DATE (10/12/13) OF A REPORTED STEERING WHEEL SHIMMY/SHAKE [AT HIGHWAY SPEED BETWEEN 60-65 MPH]. THIS ISSUE REMAINS UNCHANGED FROM THE ORIGINAL REPORT; AS ISSUE CONTINUES UNAFFECTED BY ROAD SURFACES TO INCL. OTHER VARIABLES SUCH AS: PRE-DAWN, DAYTIME AND EVENING ROAD CONDITIONS; WEATHER AND TEMPERATURES. VEHICLE STILL DEMONSTRATES A DIFFICULTY IN TRACKING STRAIGHT ACROSS MULTIPLE LANES (REMOVING ANY OF ROAD 'CROWN' INFLUENCE). HAD BEEN ABLE TO DUPLICATE AFTER THE F…

Owner-reported narrative. 931 miles reported. Look up ODI 10547709 at NHTSA ↗

2013 TOUAREG TDI GLOW PLUG WARNING LIGHT CAME ON THEN THE ENGINE WARNING LIGHT. THE VEHICLE LOST THROTTLE RESPONSE -- DID NOT STOP RUNNING BUT ALSO FELT LIKE RUNNING ON ONLY A FEW CYLINDERS -- COULD NOT DRIVE OVER 40 MPH ON FREEWAY. ALSO LOST ABILITY TO DOWNSHIFT AUTO TRANSMISSION. DROVE THE VEHICLE TO MY REGULAR VW DEALER, WHO SAYS THAT THE ENTIRE FUEL SYSTEM MUST BE REPLACED -- AS DIRECTED BY VW USA -- FROM BACK TO FRONT. THE DEALER CLAIMS THERE WERE "PIECES OF RUST IN THE FUEL SYSTEM?" DEALER ACKNOWLEDGES THAT SHOULD NOT HAPPEN. THE VEHICL…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10557216 at NHTSA ↗

THE CAR KEEPS HAVING A CLICKING NOISE ON THE BACK, SUSPENSION PARTS WERE REPLACED BUT IT DOES KEEP HAVING THE SAME NOISE, BACK TO THE DEALERSHIP IT IS. *TR

Owner-reported narrative. 8,000 miles reported. Look up ODI 10559317 at NHTSA ↗

I WAS TURNING ACROSS TRAFFIC (LEFT). I STARTED TO CROSS TRAFFIC AND THE VEHICLE STALLED, ALMOST SEEM TO DIE, THEN RECOUPED AND WENT ACROSS. THIS HAS HAPPENED 2 TIMES IN 1000 MILES. I ALMOST GOT HIT BY ON-COMING TRAFFIC THE FIRST TIME. IT IS A VERY SERIOUS SITUATION AND ONE THAT COULD CAUSE INJURY, OR WORSE, DEATH. I WAS TOLD BY A VW SERVICE MANAGER, AT A DEALERSHIP, THAT IT WAS A TRANSMISSION HESITATION AND THAT IT WAS NORMAL FOR A DIESEL. I HAVE DRIVEN DIESELS ALL MY LIFE AND THIS IS NOT NORMAL FOR A DIESEL, OR ANY OTHER VEHICLE FOR THAT MATTE…

Owner-reported narrative. 34,978 miles reported. Look up ODI 10578592 at NHTSA ↗

MY DAUGHTER WAS DRIVING AND I WAS WITH HER. SHE HAS HER PERMIT. MY TOUREG STALLED THREE TIMES. ONCE AT A STOP LIGHT AND SHORT AFTER WITH HER DRIVING. IT WAS VERY SCARY AND DANGEROUS. IN ADDITION, ON WEDNESDAY, JUNE 11TH. I EXPERIENCED THE SAME PROBLEM. MY CAR IS AT THE DEALERSHIP CLOSE TO ME. THEY SAID THEY ADJUSTED SOMETHING WITH THE THROTTLE. I ALSO HAVE HAD PROBLEMS WITH THE SHAKING IN THE STEERING WHEEL AT SPEEDS OF 65-70 MPH. THEY ARE ALIGNING IT TO SEE IF THAT WILL SOLVE THE PROBLEM. I AM KIND OF SCARED TO DRIVE WITH THE STALLIN…

Owner-reported narrative. 21,000 miles reported. Look up ODI 10598064 at NHTSA ↗

Reported: 2016-03-24 (March 24, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2016 Touareg vehicles. The brake pedal pivot pin may be missing a securing clip, allowing the pivot pin to move and the brake pedal to dislodge.

Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the brake pedal assembly to verify the presence of the securing clip and install any missing securing clips, free of charge. The recall began on April 27, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46G4.

Reported: 2018-05-16 (May 16, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.