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U.S. public vehicle records

2018 Volkswagen TIGUAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

282 owner complaints analyzed

13 distinct recall campaigns

6,700 mi median reported failure mileage

Scope: 2018 model year. Data snapshot: . 154 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 80 of 282 complaints (28.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4014.2%
Transmission and shifting269.2%
Engine operation248.5%
Electrical and battery issues196.7%
Steering behavior165.7%
Fuel system concerns145.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
80
Unknown Or Other
50
Power Train
48
Electrical System
43
Fuel/Propulsion System
40
Structure:Body
38
Vehicle Speed Control
21
Service Brakes
19
Component breakdown data
CategoryCount
Engine80
Unknown Or Other50
Power Train48
Electrical System43
Fuel/Propulsion System40
Structure:Body38
Vehicle Speed Control21
Service Brakes19

Engine: 80; Unknown Or Other: 50; Power Train: 48; Electrical System: 43; Fuel/Propulsion System: 40; Structure:Body: 38; Vehicle Speed Control: 21; Service Brakes: 19

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
130
25,000 to 49,999
18
50,000 to 74,999
2
75,000 to 99,999
3
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,000130
25,000 to 49,99918
50,000 to 74,9992
75,000 to 99,9993
100,000 to 149,9991
150,000 and above0

Under 25,000: 130; 25,000 to 49,999: 18; 50,000 to 74,999: 2; 75,000 to 99,999: 3; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (130). 128 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
4
2018
92
2019
57
2020
25
2021
19
2022
19
2023
18
2024
12
2025
17
2026
19
Complaints over time data
CategoryCount
20174
201892
201957
202025
202119
202219
202318
202412
202517
202619

2017: 4; 2018: 92; 2019: 57; 2020: 25; 2021: 19; 2022: 19; 2023: 18; 2024: 12; 2025: 17; 2026: 19

Pattern summary

Engine leads the component reports. Braking behavior appears in 40 complaint narratives. Transmission and shifting appears in 26 complaint narratives. Engine operation appears in 24 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11109694 · 2018-07-05 (July 5, 2018)

THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF T…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11109694 at NHTSA ↗

Owner report 11111398 · 2018-07-15 (July 15, 2018)

ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CA…

Owner-reported narrative. 30 miles reported. Look up ODI 11111398 at NHTSA ↗

Owner report 11081936 · 2018-03-28 (March 28, 2018)

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

Owner-reported narrative. Look up ODI 11081936 at NHTSA ↗

Owner report 11084832 · 2018-04-12 (April 12, 2018)

WHEN THE AUTO START/STOP FEATURE IS DISABLED BY TOGGLING THE BUTTON ON THE CENTER CONSOLE, THE CAR DRIVES VERY ROUGH, ESPECIALLY AT SLOW SPEEDS. IT FEELS LIKE THE TRANSMISSION IS HAVING TROUBLE SHIFTING GEARS.

Owner-reported narrative. 800 miles reported. Look up ODI 11084832 at NHTSA ↗

Owner report 11112369 · 2018-07-19 (July 19, 2018)

WE PURCHASED OUR 2018 TIGUAN IN JANUARY OF THIS YEAR FROM MOMENTUM VOLKSWAGEN OF CLEAR LAKE. OUR CAR HAS BEEN IN 3 TIMES FOR SERVICE AND EACH TIME (AT 5K, 10K, AND 15 MILES), I HAVE EXPLAINED TO THE SERVICE WRITERS THAT MY CAR HAS A LAG, A STOP IN THE THROTTLE AND TURBO, WHERE IT FAILS TO ACCELERATE IMMEDIATELY UPON PUSHING THE GAS PEDAL. THIS DELAY / HESITATION / AND ALL OUT STALLING IS PLACING ME IN VERY DANGEROUS SITUATIONS WHILE DRIVING.TWICE IN THE LAST WEEK, IT HAS COMPLETELY STALLED (ENGINE DOES NOT SHUT OFF BUT CAR WILL NOT GO) WHERE I…

Owner-reported narrative. 500 miles reported. Look up ODI 11112369 at NHTSA ↗

Owner report 11114461 · 2018-07-30 (July 30, 2018)

THIS VEHICLE HAS A DRIVE ABILITY PROBLEM. THE CAR HAS A MAJOR HESITATION AND IS VERY DANGEROUS WHEN PULLING ONTO THE HIGHWAY. THE CAR ALMOST CUTS OUT BUT DOESN'T STALL AND FIND IT VERY DANGEROUS. THE DEALER TOLD ME THAT NOTHING IS WRONG WITH IT. ALSO, THERE WAS A RECALL ON MY AMBIENT LIGHTING ON MY SUNROOF. THERE COULD BE A LEAK OR HUMIDITY COULD AFFECT THE WIRING AND COULD CAUSE A FIRE. THERE FIX IS TO DISCONNECT IT. I HAVE NO SUNROOF LIGHTING. I SHOULD GET A REFUND FOR SOMETHING THEY TOOK AWAY.

Owner-reported narrative. 15,000 miles reported. Look up ODI 11114461 at NHTSA ↗

Owner report 11114782 · 2018-07-31 (July 31, 2018)

THERE IS A RECALL FOR SUNROOF LIGHTING: FROM VW WEBSITE: HIGH HUMIDITY IN THE PANORAMIC SUNROOF AMBIENT LIGHTING BAR LED MODULE (CAUSED BY ENVIRONMENT OR BY LEAVING THE SUNROOF OPEN) COULD LEAD TO A LOCAL SHORT CIRCUIT. IF THIS HAPPENS, THERE IS A RISK OF A FIRE. SO, I BOUGHT HIGHER MODEL BECAUSE I WANTED THIS FEATURE, BUT NOW I CANNOT USE IT BECAUSE VW IS GOING TO DISCONNECT IT? AT THE END, PAY FOR FEATURE, BUT YOU CANNOT USE IT BECAUSE VW CAN'T FIGURE OUT WHICH FIRE TO PUT OUT.

Owner-reported narrative. 1,350 miles reported. Look up ODI 11114782 at NHTSA ↗

Owner report 11080327 · 2018-03-20 (March 20, 2018)

SEL PREMIUM TRIM LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING…

Owner-reported narrative. 6,000 miles reported. Look up ODI 11080327 at NHTSA ↗

Owner report 11111985 · 2018-07-17 (July 17, 2018)

VEHICHLES AUTO ON OFF POWER SYSTEM ENABLES WHILE TURNING, STOPPED, OR PARKED IF SEATBELT IS BUCKLED. TURNS MADE COMPLICATED IF ENGINES AUTO STOP COMES ON. VEHICHLE UNABLE TO MAKE COMPLETE TURN WITH EASE AT A COAST WHILE AUTO STOP KICKS ON. TURNING INTO PARKING SPOT AUTO ENGINE SYSTEM KICKED TO OFF. CAR DID NOT TURN WELL CAUSING CAR TO NOT TURN EAISLY LIKE THERE WAS NO POWER OR POWER STEERING. CAR BUMPED INTO CAR NEXT TO IT WHICH WAS PARKED. CAUSING FRONT PASSANGER DAMAGE.

Owner-reported narrative. 6,500 miles reported. Look up ODI 11111985 at NHTSA ↗

Owner report 11120358 · 2018-08-16 (August 16, 2018)

IN THE FIRST MONTH OF OWNING THE VEHICLE, THE FUEL PUMP AND FUEL TANK HAD TO BE REPLACED. SINCE THEN THE VEHICLE HAS DISPLAYED INTERMITTENT LOSS OF RESPONSE TO THE ACCELERATOR PEDAL. THIS OCCURS WHEN FIRST SHIFTING INTO DRIVE, THE VEHICLE WILL NOT RESPOND TO ANY INPUT INTO THE ACCELERATOR PEDAL. THE ENGINE RPMS WILL HOLD AT 1000 OR DROP TO ALMOST STALLING THE CAR. AFTER ABOUT 10-20 SECONDS OF THIS, THE CAR WILL SUDDENLY RECOGNIZE THE THROTTLE INPUT AND WILL LURCH FORWARD. THERE IS NO INDICATION OF WHEN THE VEHICLE WILL DECIDE TO RESPOND TO THE …

Owner-reported narrative. 3,338 miles reported. Look up ODI 11120358 at NHTSA ↗

Owner report 11139961 · 2018-10-12 (October 12, 2018)

EVERYTIME I DRIVE WHEN ENGINE IS COLD, IT FEELS LIKE ENGINE IS GOING TO DIE. I CAN FEEL SMALL JERKING, LIKE CAR IS RUNNING OUT OF FUEL. FUEL TANK IS FULL. I READ MANY COMPLAINS AND FORMS, VW DOESN'T CARE. I CONTACTED THEM VIA TWITTER, NO RESPONSE YET.

Owner-reported narrative. 2,450 miles reported. Look up ODI 11139961 at NHTSA ↗