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U.S. public vehicle records

2018 Volkswagen TIGUAN: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

282 owner complaints analyzed

13 distinct recall campaigns

6,700 mi median reported failure mileage

Scope: 2018 model year. Data snapshot: . 154 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 80 of 282 complaints (28.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4014.2%
Transmission and shifting269.2%
Engine operation248.5%
Electrical and battery issues196.7%
Steering behavior165.7%
Fuel system concerns145.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
80
Unknown Or Other
50
Power Train
48
Electrical System
43
Fuel/Propulsion System
40
Structure:Body
38
Vehicle Speed Control
21
Service Brakes
19
Component breakdown data
CategoryCount
Engine80
Unknown Or Other50
Power Train48
Electrical System43
Fuel/Propulsion System40
Structure:Body38
Vehicle Speed Control21
Service Brakes19

Engine: 80; Unknown Or Other: 50; Power Train: 48; Electrical System: 43; Fuel/Propulsion System: 40; Structure:Body: 38; Vehicle Speed Control: 21; Service Brakes: 19

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
130
25,000 to 49,999
18
50,000 to 74,999
2
75,000 to 99,999
3
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,000130
25,000 to 49,99918
50,000 to 74,9992
75,000 to 99,9993
100,000 to 149,9991
150,000 and above0

Under 25,000: 130; 25,000 to 49,999: 18; 50,000 to 74,999: 2; 75,000 to 99,999: 3; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (130). 128 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
4
2018
92
2019
57
2020
25
2021
19
2022
19
2023
18
2024
12
2025
17
2026
19
Complaints over time data
CategoryCount
20174
201892
201957
202025
202119
202219
202318
202412
202517
202619

2017: 4; 2018: 92; 2019: 57; 2020: 25; 2021: 19; 2022: 19; 2023: 18; 2024: 12; 2025: 17; 2026: 19

Pattern summary

Engine leads the component reports. Braking behavior appears in 40 complaint narratives. Transmission and shifting appears in 26 complaint narratives. Engine operation appears in 24 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11031661 · 2017-10-04 (October 4, 2017)

THE DRIVERS SIDE B PILLAR CONSISTANTLY MAKES AGRESSIVE AND LOUD CRACKING NOISES WHEN DRIVING THE VEHICLE. I HAVE INITIATED A LEMON LAW SUIT WITH VOLKSWAGEN. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THE CONCERN HAS NOT YET BEEN RECTIFIED. ADDITIONALLY THE DRIVERS SIDE B PILLER FLEXES AND CRACKS WHEN THE REAR DRIVERS SIDE DOOR IS OPENED (THE DOOR IS ATTACHED TO THIS PILLAR). THE SECOND DEALERSHIP WAS ABLE TO REPLICATE THE NOISE WAS WAS VERY CONCERNED. THE SERVICE DIRECTOR TOLD ME THAT PREVIOUS TIGUAN MODELS HAD CONCERNS WITH INSUFF…

Owner-reported narrative. 1,066 miles reported. Look up ODI 11031661 at NHTSA ↗

Owner report 11041723 · 2017-10-31 (October 31, 2017)

PURCHASED THE 2018 TIGUAN ON SEPTEMBER 16TH, ENTERED SERVICE ON OCTOBER 10TH WITH TWO B PILLAR RATTLES, EXCESSIVE WIND NOISE FROM DRIVERS DOOR AND A SCREEN FLICKER WITH THE BACK-UP CAMERA. CAR HAS REMAINED IN SERVICE FOR 21 DAYS AND NO RESOLUTION FROM VOLKSWAGEN.

Owner-reported narrative. 1,400 miles reported. Look up ODI 11041723 at NHTSA ↗

Owner report 11047458 · 2017-11-20 (November 20, 2017)

VERY DIM-INVISIBLE HEAD LIGHT-LIGHTENING DURING HEAVY RAINS OR DARK STREET RIDES. FELT SCARY WHILE DRIVING. ALMOST THOUGHT THAT THERE WERE NO HEAD LIGHTS ON THE CAR. FROM THAT POINT I WAS REALLY NOTICING AND THIS IS THE RATING I GIVE FOR THE LIGHTING THE ROAD AT NIGHT DURING MOTION -> 2/10 STATIONARY ->6/10 CITY STREET ->6/10 PLEASE LOOK INTO THIS AND FOR SURE YOU'LL FIND THIS "DEFECT" IN THE BRIGHTNESS OF HEADLIGHTS.

Owner-reported narrative. 2,102 miles reported. Look up ODI 11047458 at NHTSA ↗

Owner report 11055637 · 2017-12-20 (December 20, 2017)

THE THIRD ROW OF THIS VEHICLE IS UNSAFE TO TRANSPORT PASSENGERS TALLER THAN 5'3' ACCORDING TO A WARNING ON PG.95 OF THE OWNER'S MANUAL. THIS INFORMATION IS NOT AVAILABLE IN ANY OF THE OTHER LITERATURE ABOUT THE VEHICLE.

Owner-reported narrative. Look up ODI 11055637 at NHTSA ↗

Owner report 11064782 · 2018-01-25 (January 25, 2018)

THE DRIVER SIDER SEATBELT DOES NOT RETRACT. FOR EXAMPLE, IF I LOOK OVER MY SHOULDER TO CHECK DIVERS IN OTHER LANES MY SEAT BELT WILL LOOSEN AND WHEN I TURN BACK AROUND TO FACE FORWARD THE BELT DOES NOT AUTOMATICALLY TIGHTEN. I WORRY THIS BELT IS DEFECTIVE AND HAVE NEVER EXPERIENCED THIS IN ANOTHER CAR. I ROUTINELY NEED TO TIGHTEN MY SEATBELT WHILE DRIVING. I AM CONCERNED THAT IF I WERE TO GET INTO AN ACCIDENT IN THIS VEHICLE THE SEATBELT WILL NOT KEEP ME SAFE. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE CAR IN MID-DECEMBER 2017.

Owner-reported narrative. Look up ODI 11064782 at NHTSA ↗

Owner report 11065547 · 2018-01-28 (January 28, 2018)

1) LOW BEAM HEADLIGHTS HAVE A VERY SHORT RANGE, PERHAPS AS LITTLE AS 100 FEET WITH A VERY SHARP CUT-OFF. ALMOST HIT A DEER BECAUSE ALTHOUGH I WAS DRIVING AT 30 MPH, I COULD BARELY SEE THE DEER AS IT CROSSED THE ROAD. THIS WAS EVIDENT ON A STRAIGHT COUNTRY ROAD WITH NO STREET LIGHTS WHILE THE CAR WAS IN MOTION DRIVING STRAIGHT. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S DANGEROUS TO DRIVE ON LOW LIT OR UNLIT ROADS AT NIGHT. THE FIX WOULD BE A REDESIGNED HEADLAMPS (BOTH SIDES) OR A BRIGHTER BULBS. NHTSA SAFETY RATING SITE SHOWS THE PROBLEM…

Owner-reported narrative. 500 miles reported. Look up ODI 11065547 at NHTSA ↗

Owner report 11065646 · 2018-01-29 (January 29, 2018)

INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..

Owner-reported narrative. 500 miles reported. Look up ODI 11065646 at NHTSA ↗

Owner report 11066529 · 2018-02-01 (February 1, 2018)

ANNOYING DRIVER-SIDE B-PILLAR RATTLE AT SPEEDS UP TO ABOUT 50. DOESN'T HAPPEN AS MUCH WHEN VERY COLD (BELOW 35 OR SO) OR -- ODDLY -- WHEN RAINING. DEALER SAYS THEY'VE NEVER HEARD OF THIS ISSUE. WEB SEARCH SHOWS IT TO BE FAIRLY WIDESPREAD. SUPPOSEDLY WELDING-RELATED.

Owner-reported narrative. Look up ODI 11066529 at NHTSA ↗

Recall history

13 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V662000 · Exterior Lighting:Tail Lights

Reported: 2017-10-18 (October 18, 2017)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.

NHTSA campaign record ↗
18V102000 · Air Bags:Frontal

Reported: 2018-02-09 (February 9, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.

NHTSA campaign record ↗
18V159000 · Engine

Reported: 2018-03-08 (March 8, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.

Consequence: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.

NHTSA campaign record ↗
18V262000 · Suspension:Rear:Shock Absorber

Reported: 2018-04-25 (April 25, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process

Consequence: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.

NHTSA campaign record ↗
18V324000 · Suspension:Front:Control Arm:Lower Ball Joint

Reported: 2018-05-16 (May 16, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.

Consequence: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.

NHTSA campaign record ↗
18V375000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-06-06 (June 6, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.

Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.

NHTSA campaign record ↗
18V467000 · Visibility:Sun/Moon Roof Assembly

Reported: 2018-07-13 (July 13, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.

Consequence: A short-circuit can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.

NHTSA campaign record ↗
18V824000 · Electrical System: Instrument Cluster/Panel

Reported: 2018-11-26 (November 26, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

NHTSA campaign record ↗
19V188000 · Suspension:Rear:Springs:Coil Springs

Reported: 2019-03-06 (March 6, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

NHTSA campaign record ↗
19V679000 · Unknown Or Other

Reported: 2019-09-25 (September 25, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

NHTSA campaign record ↗
20V724000 · Seat Belts:Front:Webbing

Reported: 2020-11-20 (November 20, 2020)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.

Consequence: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.

NHTSA campaign record ↗
21V732000 · Structure:Body:Roof And Pillars

Reported: 2021-09-23 (September 23, 2021)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.

Consequence: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.

Remedy: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.

NHTSA campaign record ↗
22V226000 · Structure:Body

Reported: 2022-04-06 (April 6, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

NHTSA campaign record ↗