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2019 Volkswagen JETTA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

545 owner complaints analyzed

11 distinct recall campaigns

4,500 mi median reported failure mileage

Scope: 2019 model year. Data snapshot: . 281 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 161 of 545 complaints (29.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting12823.5%
Engine operation7613.9%
Electrical and battery issues7513.8%
Braking behavior5710.5%
Steering behavior224.0%
Fuel system concerns112.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
161
Electrical System
149
Engine
147
Unknown Or Other
95
Service Brakes
29
Exterior Lighting
25
Fuel/Propulsion System
25
Structure:Body
21
Component breakdown data
CategoryCount
Power Train161
Electrical System149
Engine147
Unknown Or Other95
Service Brakes29
Exterior Lighting25
Fuel/Propulsion System25
Structure:Body21

Power Train: 161; Electrical System: 149; Engine: 147; Unknown Or Other: 95; Service Brakes: 29; Exterior Lighting: 25; Fuel/Propulsion System: 25; Structure:Body: 21

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
228
25,000 to 49,999
23
50,000 to 74,999
10
75,000 to 99,999
13
100,000 to 149,999
4
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,000228
25,000 to 49,99923
50,000 to 74,99910
75,000 to 99,99913
100,000 to 149,9994
150,000 and above3

Under 25,000: 228; 25,000 to 49,999: 23; 50,000 to 74,999: 10; 75,000 to 99,999: 13; 100,000 to 149,999: 4; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (228). 264 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
19
2019
156
2020
81
2021
32
2022
30
2023
96
2024
58
2025
40
2026
33
Complaints over time data
CategoryCount
201819
2019156
202081
202132
202230
202396
202458
202540
202633

2018: 19; 2019: 156; 2020: 81; 2021: 32; 2022: 30; 2023: 96; 2024: 58; 2025: 40; 2026: 33

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 128 complaint narratives. Engine operation appears in 76 complaint narratives. Electrical and battery issues appears in 75 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11120020 · 2018-08-15 (August 15, 2018)

THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUID LEAKS. THESE ISSUES ARE ON BRAND-NEW MODELS OF THIS VEHICLE.

Owner-reported narrative. 27 miles reported. Look up ODI 11120020 at NHTSA ↗

Owner report 11142694 · 2018-10-25 (October 25, 2018)

THERE IS AN ISSUE WITH THE TRANSMISSION IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S BETWEEN 25-30MPH, THERE IS A LOUD GRINDING SOUND COMING FROM THE CAR. THIS AFFECTS HOW YOU MUST DRIVE. AS SOMEONE ELSE STATED YOU MUST DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ARE SEVERAL REPORTS OF THIS WITH OTHER JETTA OWNERS IN MY AREA. THIS HAPPENS CONSTANT. IT IS NOT AN ISOLATED EVENT. I HAVE REPORT THIS TO MY DEALERSHIP AS WELL.

Owner-reported narrative. 50 miles reported. Look up ODI 11142694 at NHTSA ↗

Owner report 11184315 · 2019-03-05 (March 5, 2019)

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Owner-reported narrative. 661 miles reported. Look up ODI 11184315 at NHTSA ↗

Owner report 11208901 · 2019-05-21 (May 21, 2019)

MY VEHICLE, LIKE MANY OUT THERE HAS A GRINDING OR SCRAPING NOISE EMITTED DURING UPSHIFTING AT LESS THAN HIGHWAY SPEED. DURING THE NOISE, THE CAR HAS A SMALL LOSS OF POWER. IT SOUNDS AS THOUGH THE TRANSMISSION IS COMING APART. IT HAPPENS IN ALL MODES BUT IS MORE EVIDENT IN ECO MODE. THE DEALER IS PLAYING DUMB PRETENDING LIKE IT IS NOT AN ISSUE AND EVEN SAID THEY HAVE NOT HEARD OF IT BEFORE. THE CAR CAME OUT OF SERVICE WITH NO IMPROVEMENT.

Owner-reported narrative. 48 miles reported. Look up ODI 11208901 at NHTSA ↗

Owner report 11245848 · 2019-08-22 (August 22, 2019)

WHILE I HAVE BEEN DRIVING IN HEAVY TRAFFIC AT OR ABOUT 20 MPH, MY PARK BRAKE COMES ON AND MY VW COMES TO A DEAD STOP AND ALMOST ALWAYS GET INTO AN ACCIDENT. CARS BEHIND ME GET MAD AND START HONKING. IT'S HAPPEN TO 3 TIMES NOW AND ONCE TO THE MECHANIC THAT STATED IT COULD BE CATASTROPHIC. I AM A PROFESSIONAL TRUCK DRIVER OF 40 YEARS AND CAN HANDLE THE UNEXPECTED FOR THE MOST PART BUT MY WIFE WHOM COMMUTES 60 MILES DAILY ON A CRAZY FREEWAY TO WORK HAS BEEN FOR FORTUNATE THAT IT'S NOT HAPPEN TO HER YET. I FINALLY COULDN'T KEEP IT TO MYSELF ANYMORE…

Owner-reported narrative. 25,000 miles reported. Look up ODI 11245848 at NHTSA ↗

Owner report 11183080 · 2019-02-28 (February 28, 2019)

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Owner-reported narrative. 6,500 miles reported. Look up ODI 11183080 at NHTSA ↗

Owner report 11183199 · 2019-02-28 (February 28, 2019)

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Owner-reported narrative. 1,800 miles reported. Look up ODI 11183199 at NHTSA ↗

Owner report 11174531 · 2019-02-05 (February 5, 2019)

SINCE DAY ONE OF OWNERSHIP, MY 2019 JETTA R-LINE HAS BEEN PRODUCING AN ABNORMAL GROANING/GRINDING NOISE DURING ACCELERATION BETWEEN 20-40 MPH. I NOW HAVE ABOUT 5000 MILES ON MY CAR AND THE SOUND IS PROGRESSIVELY GETTING LOUDER, YOU CAN FEEL VIBRATIONS IN THE PEDALS AND STEERING WHEEL WHEN IT HAPPENS. I HAD THE ISSUE DOCUMENTED BY MY LOCAL DEALERSHIP AND FILED A COMPLAINT WITH VOLKSWAGEN CUSTOMER CARE MONTHS AGO, STILL NOTHING HAS BEEN DONE. IT SEEMS LIKE EVERYONE I'VE TALKED TOO WHO WORKS FOR VW HAS ALMOST BEEN INSTRUCTED TO SAY THAT THIS IS A …

Owner-reported narrative. Look up ODI 11174531 at NHTSA ↗

Owner report 11490293 · 2022-10-21 (October 21, 2022)

I AM A AUTOMOTIVE TECHNICIAN AT AVIS BUDGET. I ORDERED A NEW FUEL TANK FOR THE SAME MODEL AND YEAR CAR. I GOT TOLD BY THE DEALER , TO INSTALL THE NEW TANK "WITHOUT HEATSHIELD" WHERE THE EXHAUST WRAPPES AROUND THE PLASTIC TANK. THE VIN I REPORTED=WE SEND TO THE DEALER FOR SAME REPAIR. I TOOK PICTURE, SEALER DID NOT INSTALL "A HEATSHIELD" TO PROTECT TANK FROM EXHAUST HEAT. ON A 2021 MODEL "VW IS USING THIS NEW TANK" BUT WITH HEATSHIELD." I AM FORCED NOW, TO INSTALL THE NEW TANK WITHOUT HEATSHIELD ! I DONT WANT TO BE RESPOSIBLE, IF THE CAR KILLS S…

Owner-reported narrative. Look up ODI 11490293 at NHTSA ↗

Owner report 11574152 · 2024-02-27 (February 27, 2024)

refueling problems - early stopping of gas station fuel nozzles - then the fuel would spillback on me during the refueling at the gas station 4/10/2023 - early stopping of gas station fuel nozzles - remove and replace leak detection pump - evaporative emissions system and leak detection pump 7/27/2023 - continued early stopping then fuel spillback (very dangerous situation) during refueling - remove and replace gas tank - problems have not returned

Owner-reported narrative. Look up ODI 11574152 at NHTSA ↗