2019 Volkswagen JETTA: complaints, problems and recalls

REAR TRUNK LID DOES NOT REMAIN OPEN RESULTING IN THE LID CRASHING DOWN ON MY HEAD WHEN I'M PUTTING STUFF IN THE TRUNK OR TAKING STUFF OUT OF THE TRUNK.

Owner-reported narrative. 100 miles reported. Look up ODI 11118125 at NHTSA ↗

THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUID LEAKS. THESE ISSUES ARE ON BRAND-NEW MODELS OF THIS VEHICLE.

Owner-reported narrative. 27 miles reported. Look up ODI 11120020 at NHTSA ↗

THE CRUISE CONTROL DOES NOT DISENGAGE WHEN THE CLUTCH PEDAL IS TAPPED OR FULLY PRESSED. AS SOON AS THE CLUTCH IS RELEASED THE CAR RESUMES THE PREVIOUS SET SPEED. THIS BEHAVIOR WHICH IS INCONSISTENT WITH ANY STANDARD VEHICLE I HAVE EVER DRIVEN CREATES AN UNSAFE SITUATION IF THE CAR IS IN CRUISE, APPROACHING A SLOWER CAR, AND THE SPEED IS DECREASES BY COASTING. UPON RE-ENGAGING, THE CAR SPEEDS UP AND ALMOST CAUSED ME TO HIT A CAR IN FRONT OF ME.

Owner-reported narrative. 100 miles reported. Look up ODI 11130485 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT JUST PURCHASED THE VEHICLE AND STATED THAT THE HEADLIGHTS WERE FAULTY. THE VEHICLE WAS TAKEN TO SHEEHY VOLKSWAGEN OF SPRINGFIELD (6601 BACKLICK RD, SPRINGFIELD, VA 22150, [phone removed]), BUT AFTER SEVERAL REPAIRS, THE HEADLIGHTS WERE STILL FAULTY. THE DEALER INFORMED THE CONTACT THAT HE COULD NOT EXCHANGE HIS VEHICLE FOR ANOTHER ONE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK IF THE VEHICLE COULD BE EXCHANGED. THE FAILURE MILEAGE WAS 24.

Owner-reported narrative. 24 miles reported. Look up ODI 11132075 at NHTSA ↗

TRUNK LID DOES NOT STAY OPEN UNLESS IT IS PUSHED UP ALL THE WAY, MULTIPLE PASSENGERS WHEN USING THE TRUNK IN DIFFERENT OCCASIONS WERE HIT BY THE TRUNK LID. WHEN TRAVELING LOW SPEED ON CRUISE CONTROL VEHICLE SPEED WILL BE LOWERED WHEN GETTING CLOSE TO ANOTHER VEHICLE IN ITS LANE BUT IF THE IMMEDIATE CAR SWITCH LANE AT THE SAME TIME ANOTHER VEHICLE GET INTO YOUR LANE, THE FORWARD COLLISION SYSTEM HAS A DELAY IN DETECTING IS THERE VEHICLE THERE OR MAY NOT IDENTIFY THE VEHICLE JOINING YOUR LANE AS A VEHICLE IMMEDIATELY AND MAY SUDDENLY INCREASE …

Owner-reported narrative. 9,000 miles reported. Look up ODI 11141116 at NHTSA ↗

THE JETTA DOES NOT MAINTAIN SPEED WHEN CRUISE CONTROL IS ENGAGED. THE JETTA INCREASES SPEED UP TO AN INCREASE OF 20 MILES AND HOUR, WITH CRUISE CONTROL ENGAGED WHILE GOING DOWN HILL.

Owner-reported narrative. 300 miles reported. Look up ODI 11141605 at NHTSA ↗

THERE IS AN ISSUE WITH THE TRANSMISSION IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S BETWEEN 25-30MPH, THERE IS A LOUD GRINDING SOUND COMING FROM THE CAR. THIS AFFECTS HOW YOU MUST DRIVE. AS SOMEONE ELSE STATED YOU MUST DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ARE SEVERAL REPORTS OF THIS WITH OTHER JETTA OWNERS IN MY AREA. THIS HAPPENS CONSTANT. IT IS NOT AN ISOLATED EVENT. I HAVE REPORT THIS TO MY DEALERSHIP AS WELL.

Owner-reported narrative. 50 miles reported. Look up ODI 11142694 at NHTSA ↗

AFTER PURCHASING MY VEHICLE 2019 JETTA AT THE END OF JUNE, I HAD TO HAVE MY TRANSMISSION LEAK FIXED AND THE TRANSMISSION REPAIRED FOR A LARGE LEAK. IT TOOK OVER 2 WKS TO GET THE CAR BACK. THEN FOR ABOUT A MONTH NOW, THE CAR HAS BEEN RUNNING ROUGH, NOT ACCELERATING WITHOUT A HUGE DELAY & JERKING. IT'S LIKE THE CAR IS IN NEUTRAL WHEN YOU TRY TO STEP ON THE GAS. THE DEALER SAID THEY HAVE TO SEND A REP OUT FROM VOLKSWAGEN TO INSPECT MY VEHICLE AND THEY HAVE NO IDEA HOW LONG THAT WILL TAKE SO I WILL HAVE THE LOANER VEHICLE INDEFINITELY. I CALLED VOL…

Owner-reported narrative. 6,500 miles reported. Look up ODI 11144125 at NHTSA ↗

Reported: 2018-09-26 (September 26, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A reduction in the driver's visibility can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.

Reported: 2018-11-26 (November 26, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

Reported: 2018-12-19 (December 19, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Reported: 2019-02-20 (February 20, 2019)

Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.

Consequence: In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

Reported: 2019-03-06 (March 6, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Reported: 2019-09-25 (September 25, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Reported: 2019-12-11 (December 11, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

Consequence: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.

Reported: 2022-10-31 (October 31, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Reported: 2023-08-30 (August 30, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Reported: 2023-09-06 (September 6, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

Consequence: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

Remedy: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

Reported: 2024-02-14 (February 14, 2024)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.