Volkswagen JETTA HYBRID transmission problems
61 complaint narratives mention transmission terms.
Key facts
101 owner complaints analyzed
3 distinct recall campaigns
76,000 mi median reported failure mileage
Scope: 2013 to 2016 model years. Data snapshot: . 89 complaints include usable failure mileage.
Transmission and shifting evidence
61 of 101 complaints match this topic (60.4%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10556252 · 2013-12-16 (December 16, 2013)
ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. *TR
Owner-reported narrative. 300 miles reported. Look up ODI 10556252 at NHTSA ↗
Owner report 10578477 · 2014-04-09 (April 9, 2014)
AFTER FIRST STARTING THE VEHICLE AND DRIVING APPROXIMATELY 5 MINUTES OR LESS, WHEN THE VEHICLE IS AT A FULL STOP, ATTEMPTING TO ACCELERATE THE VEHICLE HESITATES FOR A LEAST 3 TO 5 SECONDS MULTIPLE TIMES BEFORE THE ENGINE ENGAGES AND THE VEHICLE STARTS TO MOVE FORWARD. THIS HAS HAPPENED ON AT LEAST 7 DIFFERENT OCCASIONS AND THE DEALER HAS INDICATED THAT THEY CANNOT REPLICATE THE PROBLEM ALTHOUGH MULTIPLE INCIDENTS HAVE BEEN REPORTED WITH THE SAME DSG TRANSMISSION ON 2014 VW JETTA DIESEL MODELS. IT FELT LIKE A CHOPPY STUTTER. IT WAS WORSE WHEN …
Owner-reported narrative. 250 miles reported. Look up ODI 10578477 at NHTSA ↗
Owner report 10704444 · 2015-04-08 (April 8, 2015)
JETTA HYBRIDS -SEVEN-SPEED DUAL-CLUTCH TRANSMISSION THAT RESULTED IN A LOSS OF DRIVE. THIS IS WHAT I WAS TOLD BY THE DEALERSHIP AND WHAT APPEARS ON THE RECALL. THE ENGINE SHUTS DOWN AND A COAST AFTER APPROXIMATELY 30 SECONDS. I WAS FORCED TO GET A TOW TO THE DEALERSHIP WHICH I HAD TO PAY FOR. I AM SERIOUSLY WONDERING WHY MY JETTA IS NOT "INCLUDED" IN THE 2013 VW JETTA HYBRID RECALL??? I HAVE BEEN TO THE ANTWERPEN VW DEALERSHIP IN GLEN BURNIE, MD ON 2 OCCASIONS AND THEY CONTEND MY CAR IS NOT PART OF THE RECALL. EVEN THOUGH WHEN I CALLED, I WAS…
Owner-reported narrative. 42,000 miles reported. Look up ODI 10704444 at NHTSA ↗
Owner report 10819142 · 2016-01-09 (January 9, 2016)
I WAS DRIVING ON A 2 LANE STREET WHEN THE CHECK HYBRID FLASHED ON MY DASH. THE CAR STILL CONTINUED TO DRIVE NORMAL ON ENGINE POWER BUT WOULD NO LONGER SWITCH INTO HYBRID MODE. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE CLUTCH THAT SWITCHES THE ELECTRIC MOTOR TO THE TRANSMISSION WAS BAD AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. I FOUND THAT ODD BECAUSE THE TRANSMISSION RAN FINE WHEN RUNNING ON THE GAS ENGINE ONLY. THE DEALER ALSO STATED THAT THE REPAIR WOULD NOT BE UNDER WARRANTY BECAUSE MY CAR HAS 73000 MILES AND TH…
Owner-reported narrative. 73,000 miles reported. Look up ODI 10819142 at NHTSA ↗
Owner report 10826022 · 2016-02-13 (February 13, 2016)
CAR WAS RUNNING FINE, BUT AS WE DROVE DOWN THE FARM TO MARKET ROAD THE TRANSMISSION DISENGAGED (PERMANENTLY) AND WE COASTED TO A STOP. THE CAR HAD BEEN REPAIRED UNDER THE 2013 RECALL CAMPAIGN FOR THE SAME PROBLEM. DEALER WANTS $6,000 TO REPAIR EVEN THOUGH IT HAS THE SAME SYMPTOMS MENTIONED IN THE 2013 CAMPAIGN.
Owner-reported narrative. 99,980 miles reported. Look up ODI 10826022 at NHTSA ↗