Volkswagen JETTA HYBRID engine problems
24 complaint narratives mention engine terms.
Key facts
101 owner complaints analyzed
3 distinct recall campaigns
76,000 mi median reported failure mileage
Scope: 2013 to 2016 model years. Data snapshot: . 89 complaints include usable failure mileage.
Engine operation evidence
24 of 101 complaints match this topic (23.8%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10662906 · 2014-12-08 (December 8, 2014)
TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15*LJ UPDATED 01/21/15*CN THE CONSUMER STATED…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10662906 at NHTSA ↗
Owner report 10788614 · 2015-11-05 (November 5, 2015)
AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV…
Owner-reported narrative. 20,301 miles reported. Look up ODI 10788614 at NHTSA ↗
Owner report 10794951 · 2015-11-19 (November 19, 2015)
THE BRAKES CONSTANTLY SQUEAL WHEN BRAKING. I HAVE COMPLAINED TO SOUTH COAST SANTA ANA VW 3 TIMES AND BROUGHT THE CAR IN AND THEY INSIST THERE IS NOTHING WRONG WITH THE BRAKES AND THAT IT'S JUST PART OF THE MATERIAL THEY MANUFACTURE THE BRAKES WITH. THEY CLAIM THAT THE SQUEALING IS NORMAL AND CAUSED BY BRAKE DUST. THE RESULT OF THE FAULTY BRAKES IS LOSS IN STOPPING POWER. THE CAR ALSO HAS BEEN LUNGING OR WHAT FEELS LIKE SLIPPING GEARS WHEN I ACCELERATE OR DECELERATE. IT 'S A SUDDEN LOSS OF POWER WHEN DRIVING ON BOTH SURFACE STREETS AND STOP AND …
Owner-reported narrative. 19,500 miles reported. Look up ODI 10794951 at NHTSA ↗
Owner report 11061530 · 2018-01-09 (January 9, 2018)
ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I…
Owner-reported narrative. 115,000 miles reported. Look up ODI 11061530 at NHTSA ↗
Owner report 11101119 · 2018-06-11 (June 11, 2018)
DURING DRIVING CONDITIONS THE VEHICLE STALLS THEN SPEEDS UP ALMOST CAUSING A CRASH INTO THE CAR AHEAD OF ME. SOMETIMES WHEN BRAKING, THE VEHICLE SURGES WHILE MY FOOT IS ON THE BRAKE. THE VW DEALER DIAGNOSED IT AS CORROSION OF THE CONTROL MODULE WITHIN THE GEARBOX. THIS WAS THE EXACT PROBLEM THE CAR WAS RECALLED FOR UNDER VW RECALL NUMBER 34F6/4V IN NOVEMBER 2013. THE CAR WAS BROUGHT IN IN DEC. 2013 PER THE RECALL TO CHANGE THE GEARBOX OIL BUT ONLY HAD A 12 MONTH WARRANTY. NOW, THE CORROSION CAUSED THE SAME PROBLEM THAT THE RECALL TRIED TO…
Owner-reported narrative. 112,000 miles reported. Look up ODI 11101119 at NHTSA ↗