2016 Volkswagen GOLF SPORTWAGEN problems and owner complaints

CLOCK SPRING FAILURE IN UNDER 2 YEARS (LESS THAN 20,000 MILES ON THE CAR). WHEN CAR WAS TURNED ON ALERTS CAME UP THAT THE AIRBAG HAD MALFUNCTIONED, AND AUTOMATIC CRUISE CONTROL MALFUNCTION, NONE OF THE STEERING WHEEL CONTROLS WORKED, AND THE HORN WAS NON-FUNCTIONAL. A QUICK GOOGLE SEARCH LED ME TO BELIEVE IT WAS THE CLOCK SPRING, AND I ALSO NOTICED VW HAD A CLOCK SPRING RECALL ON CARS FROM 2011-2014, SEEMS LIKE THIS MIGHT BE A LARGER ISSUE. CAR WAS BROUGHT TO THE DEALER AND REPAIRED - CLOCK SPRING WAS DETERMINED TO BE THE PROBLEM.

Owner-reported narrative. 17,900 miles reported. Look up ODI 11084462 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING AT A SLOW SPEED, THE CLOCKSPRING CABLE FRACTURED AND RENDERED THE HORN, AIR BAGS, AND OTHER STEERING WHEEL FUNCTIONS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FIRST FAILURE WAS COVERED BY THE MANUFACTURER. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,669.

Owner-reported narrative. 40,669 miles reported. Look up ODI 11165070 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. ALSO, WHILE REFUELING THE FUEL SPEWED BACK OUT OF THE FUEL FILLER NECK SOAKING THE PERSON FUELING THE VEHICLE. THE NEXT DAY WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SHUTOFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHARLES MAUND VOLKSWAGEN LOCATED AT 6900 BURNET RD, ALSTON, TX 78757, WHO DIAGNOSED THAT FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YE…

Owner-reported narrative. 66,000 miles reported. Look up ODI 11350953 at NHTSA ↗

May 27 and May 28: The car turned on the EPC and check engine lights while on parking mode and on. Started to loose power and didnt want to start again. Later on, the lights turned off and it started again. While trying to fill the fuel tank at the gasoline station it stopped and it was only half tank.(The system didnt allowed to continue). While driving in the highway, started to loose power and a strong smell of fuel was inside the car so the driver had to open all the windows to avoid an intoxication with emissions(as it seemed to be). When…

Owner-reported narrative. Look up ODI 11525519 at NHTSA ↗

VW SERVICE ACTION 60E5 APPLIES TO THE FRONT SUNROOF DRAIN CLEANING AND MODIFICATION. WE HAD UNSEASONABLY HEAVY RAINS OVER THE LAST 2 DAYS. THE RAINWATER BEGAN POURING OUT UNDER THE STEERING WHEEL/FUSE BOX AREA AND CAME THROUGH THE ENTIRE PERIMETER OF THE SUNROOF INTO THE CABIN OF THE CAR. VW TOLD ME THAT ALL REPAIRS RELATING TO THE SUNROOF LEAK WOULD BE COVERED UNDER THE SERVICE ACTION. MY DAUGHTER HAS A COMPROMISED IMMUNE SYSTEM AND IS VERY SENSITIVE TO MOLD AND ALLERGENS. THE SERVICE ADVISOR SAID THE HEADLINER AND ALL ELECTRICAL WOULD BE DRIE…

Owner-reported narrative. 41,690 miles reported. Look up ODI 11317943 at NHTSA ↗

MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. …

Owner-reported narrative. 76,000 miles reported. Look up ODI 11321802 at NHTSA ↗

ON JAN. 5TH 2019 THE DASHBOARD WARNING SYSTEM SHOWED A "ERROR - TRANSMISSION". WE HAD IT TOWED TO THE DEALERSHIP - THEY SAID IT WAS THE SHIFTER UNIT, AND THAT IT WAS NOT COVERED UNDER THE "POWERTRAIN" WARRANTY. WE WERE TOLD IT WAS STILL SAFE TO DRIVE WHILE THEY ORDERED PARTS. WHILE DRIVING IT HOME FROM THE DEALER, IT WOULD HESITATE WHEN STARTING OFF FROM A STOP - WITH ONCOMMING TRAFFIC, THIS CAN BE A UNSAFE OPTION. LOOKING ON SEVERAL VW SUPPORT FORUMS, I SEE THIS SAME PROBLEM COME UP OFTEN - MOST ARE COVERED UNDER WARRANTY BECAUSE THEY HAPPE…

Owner-reported narrative. 36,714 miles reported. Look up ODI 11165958 at NHTSA ↗

The contact owns a 2016 Volkswagen Golf Sportwagen. The contact stated that there was an odor of gasoline in the vehicle. Additionally, the vehicle was stalling while driving. The contact stated she stopped at a gas station and attempted to add gasoline; however, the tank was already full. The contact was able to drive home safely. After the vehicle was parked, the contact noticed that gasoline was leaking underneath the vehicle. The dealer was contacted and informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: …

Owner-reported narrative. 86,400 miles reported. Look up ODI 11476587 at NHTSA ↗

Despite settling a class action lawsuit re: moonroof leakage, VW refuses to cover the same repair for my VW Golf Sportwagen. I have the same issue but could not participate in the class action suit due to mileage. I routinely have to bail 1/2 - 1 gallon of water out the spare tire area if its been raining. Water now also collects in the footwell behind the driver's seat/in front of my child's seat. The bolts affixing the seatbelts to the floor are rusted and there is mold under the carpet. The car now has electrical issues, including the alarm …

Owner-reported narrative. Look up ODI 11588747 at NHTSA ↗