Volkswagen GOLF SPORTWAGEN steering problems
26 complaint narratives mention steering terms.
Key facts
171 owner complaints analyzed
9 distinct recall campaigns
45,392 mi median reported failure mileage
Scope: 2013 to 2019 model years. Data snapshot: . 74 complaints include usable failure mileage.
Steering behavior evidence
26 of 171 complaints match this topic (15.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11074193 · 2018-02-21 (February 21, 2018)
LOUD SNAPPING SOUND WHILE TURNING, AIRBAG WARNING LIGHT ILLUMINATED, LOST ALL ELECTRICAL FUNCTIONS OF STEERING WHEEL, INCLUDING HORN & AIRBAG. VEHICLE WAS IN MOTION. HAD VEHICLE EXAMINED, CODES PULLED, DETERMINED IT WAS FAILURE OF THE CLOCK SPRING MECHANISM.
Owner-reported narrative. 70,500 miles reported. Look up ODI 11074193 at NHTSA ↗
Owner report 11164399 · 2019-01-01 (January 1, 2019)
THE DISPLAY SCREEN SAYS ERROR: AIRBAG, THEN IT SAYS ERROR: TRANSMISSION. ALL THE BOTTONS ON THE STREEING WHEEL DO NOT WORK CURSE CONTROL, BOTTONS FOR CHANGING THE DISPLAY TO SEE INFO ABOUT THE CAR, AND RADIO. THE CAR WAS DRIVING ON CITY STREETS WHEN THE MESSAGES FIRST WHERE NOTICED. I THINK IT HAS SOMETHING TO DO WITH INSIDE THE STEERING WHEEL AND THINK IT MIGHT BE THE CLOCK SPRING. THE FACT THAT IT IS SAYING ERROR: AIRBAG, I AM CONCERNED THAT THE AIRBAG WILL NOT WORK, OR MIGHT JUST GO OFF FOR NO REASON.
Owner-reported narrative. 81,000 miles reported. Look up ODI 11164399 at NHTSA ↗
Owner report 11279893 · 2019-11-13 (November 13, 2019)
STEERING COLUMN CONTROL MODULE WITH CLOCK SPRING FAILED,/ MILES ON CAR 54302. ALL BUTTONS ON STEERING WHEEL STOPPED WORKING. NO HORN, AIR BAG LIGHT ON AS MALFUNCTION, REPORTS STATE HAZARDOUS TO DRIVE... TOOK IT IN FOR REPLACEMENT--COST 668.52. OTHER VW HAVE HAD THIS PROBLEM AS A RECALL.. PLEASE ADD TO LIST OF VW HAVING THIS PROBLEM AND INSIST VW PAY OR RECALL TO HAVE THEM FIX THIS DANGEROUS PROBLEM. I PULLED INTO PARKING SPOT WHEN IT ALL STOPPED. GOOD THIS I WAS BACK HOME AND NOT STILL UP IN THE SIERRAS
Owner-reported narrative. 54,302 miles reported. Look up ODI 11279893 at NHTSA ↗
Owner report 11449094 · 2022-01-27 (January 27, 2022)
steering wheel clock spring malfunction, it is broke
Owner-reported narrative. Look up ODI 11449094 at NHTSA ↗
Owner report 11458761 · 2022-03-29 (March 29, 2022)
After turning on the vehicle, I turned the steering wheel and heard a click, then the airbag malfunction warning light came on immediately. Horn and all steering wheel buttons have stopped working (radio control, cruise control etc). and airbag warning light remains on. This seems obviously to be the broken clock spring problem. Vehicle has about 105,000 miles on it. I am not sure if the steering area was ever serviced during a previous safety recall, but I have never had any service on the steering wheel or issues in that area.
Owner-reported narrative. Look up ODI 11458761 at NHTSA ↗