Volkswagen GOLF R problems and owner complaints

VEHICLE SUDDENLY WENT INTO A FAILURE MODE WHERE THROTTLE IS CUT SUDDENLY, ALMOST NO POWER. THEREAFTER CAR ONLY MOVES A MAXIMUM OF APPROXIMATELY 20MPH, MANY LIGHTS ARE ON INST. PANEL. IT CANNOT BE RESET WITHOUT SPECIALIZED DIAGNOSTIC EQUIPMENT. THE CODES GENERATED ARE IN BOTH THE ENGINE COMPUTER AND THE ABS RELATED CONTROL UNIT. SINCE THEY ARE IN THE LATTER, THEY CANNOT BE CLEARED WITH TYPICAL OBDII CODE READERS EITHER. WITHOUT FULLY CLEARING THOSE CODES, THE THROTTLE IS NOT RESTORED. IT HAPPENED ON FREEWAY AT 65+ MPH. THIS IS 3RD TIME IT …

Owner-reported narrative. 10,000 miles reported. Look up ODI 11153634 at NHTSA ↗

I HAVE A 2017 GOLF R EQUIPPED WITH DSG TRANSMISSION, AUTOMATIC EMERGENCY BRAKING AND ADAPTIVE CRUISE CONTROL. OCCASIONALLY THE CAR WOULD MAKE A CONTINUOUS AND PERIODIC CLICKING NOISE THAT CAN LAST FOR A FEW MINUTES WHEN IN MOTION AND WHEN BRAKE IS NOT APPLIED. AS SOON AS I STEP ON THE BRAKE, THE CLICKING STOPS. WHEN BRAKE PEDAL IS RELEASED, THE CLICKING COMES BACK. THE PROBLEM STARTED IN MAY/JUNE 2018 WHEN THE CAR HAD APPROXIMATELY 14000 MILES, AND HAS BEEN DOING THAT EVERY ONCE IN A WHILE SINCE THEN. I BROUGHT IT TO A VW DEALER IN JULY 2018, B…

Owner-reported narrative. 14,000 miles reported. Look up ODI 11271084 at NHTSA ↗

The shifter surround started peeling near the cubby storage hole below the climate control. The part that peeled up is so sharp that it sliced my hand open when grabbing for my phone. Apparently this is a super common problem causing some people to need to get stitches. I had to try to stop the bleeding while still keeping my hands on the steering wheel and shifting the shifter (my car is manual) as well. Not safe!

Owner-reported narrative. Look up ODI 11466651 at NHTSA ↗

WE PURCHASED THE (NEW) CAR ON JUNE 09, 2017. 5 DAYS AFTER WE PURCHASED, WE FOUND OUT THE TRANSMISSION HAD BEEN REPLACED AND THAT FACT WAS NOT DISCLOSED BY THE DEALERSHIP. THE DEALERSHIP MAINTAINS THEY ARE NOT REQUIRED TO DISCLOSE SERVICE ACTIONS AND FURTHER STATED VW CONCURRED. VW MAINTAINS THE RECALL WAS ISSUED BY NHTSA. HERE IS THEIR EMAIL RESPONSE INDICATING SAME: REFERENCE # 170784881 THANK YOU FOR REACHING BACK OUT TO ME. I APOLOGIZE FOR THE DELAY IN MY RESPONSE, AS WELL AS FOR THE EXPERIENCES YOU'VE HAD WITH YOUR VEHICLE AND THE D…

Owner-reported narrative. 50 miles reported. Look up ODI 11005039 at NHTSA ↗

7 times now, I have heard a “pop” while turning the steering wheel & the airbag light has come on. The horn will not work after this happens. Each time, it has occurred at low speed, whilst making a turn or merely backing out of my driveway. 6 times of the 7 times, I have taken it to the Hansel VW dealership in Santa Rosa, CA & they have told me it was the clockspring in the steering column & they have replaced it. The 1st time, it was replaced under the vehicle’s warranty, 4 of the other times it was replaced under the parts warranty. On 3/18/…

Owner-reported narrative. Look up ODI 11434569 at NHTSA ↗

Clock spring failure with airbag error light on, and steering controls & horn not functioning. Car previously had clock spring fixed under recall in Aug 2016 (car mileage 55,619), and now had the exact same issue occur in Nov 2021 at 79,596 mi. Original recall did not fix issue, service records available.

Owner-reported narrative. Look up ODI 11443521 at NHTSA ↗

The fuel suction pump in my 2017 volkswagen golf r failed causing strong gas odors to emit whenever the car is running, loss of power, inability to put more than a small amount of fuel in, and gas leaking into the evap and charcoal canister causing them to fail. This creates a huge risk for ignition and fuel dumping onto the road which, only because I stopped driving it, has not happened to me. A check engine light has still yet to appear even after part failure. I believe you can see how big of a safety risk this causes to not only the vehicle…

Owner-reported narrative. Look up ODI 11560614 at NHTSA ↗

EXITING A PARKING LOT WITH A 15% INCLINE @3MPH MERGING INTO THE ROAD, THE FRONT PARK ASSIST SENSORS BEEPED AND THE VEHICLE AUTOMATICALLY APPLIED BRAKES INSTEAD OF ACCELERATING. THE ENGINE STALLED SINCE I HAD THE CLUTCH FULLY RELEASED, INCOMING TRAFFIC HAD TO STOP WHEN THEY NOTICED THE VEHICLE NOT MOVING. PARKPILOT SYSTEM WILL OFTEN MISREAD THE ROAD AS AN OBSTACLE AND APPLY BRAKES ON ITS OWN, SPECIALLY BELOW THE 3MPH SPEED. IT COULD BE A COMBINATION OF THE RIDE HEIGHT OF THIS VEHICLE AND THE LAYOUT OF REGULAR PARKING LOTS IN THE US.

Owner-reported narrative. 20,000 miles reported. Look up ODI 11278045 at NHTSA ↗

What component or system failed or malfunctioned, and is it available for inspection upon request? - fuel system/gas tank - yes How was your safety or the safety of others put at risk? - smell of fuel in the car, can't fill up the tank without auto shut off Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the fa…

Owner-reported narrative. Look up ODI 11628365 at NHTSA ↗

The contact owns a 2017 Volkswagen Golf R. The contact stated that the fuel gauge remained on Empty after fueling the vehicle. Additionally, fuel accumulated in the EVAP system, and leaked out from the fuel tank onto the rear passenger's side wheel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that recalls were VIN specific and there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 16V647000…

Owner-reported narrative. 38,000 miles reported. Look up ODI 11447546 at NHTSA ↗

The issue was the key fob was not detected. I put my bag in the front seat of the car and shut the door, I then put my 19month old son in her car seat and shut the door. When I shut the rear car door the hazard lights flashed as if the car had locked. I went to the driver door and tried to open the car door and it wouldn’t open. Despite the key being in the car (with batteries I never had any notices about a low battery) my son was now locked in the car. Luckily the fire department responded quickly, the key worked fine upon recovery but it too…

Owner-reported narrative. Look up ODI 11533562 at NHTSA ↗