2023 Volkswagen GOLF R: complaints, problems and recalls

These issues are related to unintentional use of controls on the steering wheel while driving. Pressing the blue “R” button on the left-side of the steering wheel initiates an immediate change in the Driving Mode. Driving Mode includes settings to the engine, transmission, suspension, steering, driver displays and dynamic safety systems. There is an orange warning panel in the Owner's Manual stating that this feature is active when driving. The “R” button is covered by my hand when holding the steering wheel in the 9 o’clock position. I of…

Owner-reported narrative. Look up ODI 11524081 at NHTSA ↗

The VW Golf current generation starting has “haptic” controls on the steering wheel and dash under the radio. As it stands right now you cannot make changes to radio, or cruise control without taking your eyes off th me road and look down at the steering wheel to find the button you are looking for. In most cars with normal buttons you learn where they are and can feel your way around them with having to look. The VW design of making the button touch sensitive makes it that if you would try to feel where it is located you would make other unwan…

Owner-reported narrative. Look up ODI 11564624 at NHTSA ↗

The car’s own navigation calibration system has been inoperable for at least eight months and is known issue to VW. The system incorrectly places the car’s location, gives false navigation directions based upon that false location, corrupts the navigation calibration of any linked phone, which prevents that phone from giving correct navigation directions through the phone. This issue is ongoing and VW has not offered any fix.

Owner-reported narrative. Look up ODI 11593587 at NHTSA ↗

The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 20…

Owner-reported narrative. 20 miles reported. Look up ODI 11593749 at NHTSA ↗

Hello, The problem that I am having, and that many people have been having with the 8th generation Volkswagen Golf Rs (and GTIs as well) is with the "hill hold" feature. My car is manual transmission. When on a hill, the hill hold feature automatically holds the brakes after you take your foot off the brake. The way this feature is supposed to work is that the hill hold is supposed to release upon clutch disengagement and throttle input. It does not do that. Rather, it bites really hard on the brakes and makes it very hard to move the car forw…

Owner-reported narrative. Look up ODI 11642424 at NHTSA ↗

The vehicle has a feature called "hill hold" that can not be disabled where it holds the brakes when stopped on a hill untill 3 seconds after removing your foot from the brake pedal. This has resulted in many near miss safety hazards because I can not move the vehicle quickly enough to make a safety maneuver in the event of imminent collision from another vehicle when stopped on a hill.

Owner-reported narrative. Look up ODI 11696249 at NHTSA ↗

Reported: 2022-09-21 (September 21, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Golf R A8 and Golf GTI vehicles. The radiator may not have been attached correctly to the intercooler, which can result in a damaged coolant hose.

Consequence: A damaged coolant hose can leak, causing the engine to overheat, and increasing the risk of fire. In addition, large amounts of coolant spilling onto the roadway can increase the risk of a crash to other vehicles.

Remedy: Dealers will inspect the radiator and replace any damaged parts, as necessary, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q8.

Reported: 2023-06-21 (June 21, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Golf R A8 and Golf GTI vehicles. The strut mount may be deformed, loosening the bolted connections to the suspension strut mounting.

Consequence: Loose suspension connections can cause steering instability, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right and/or left suspension strut mountings, as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 40T3.

Reported: 2024-06-27 (June 27, 2024)

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.