2009 Volvo XC70: complaints, problems and recalls

CONSUMER HAS ISSUES WITH THE POOR CUSTOMER SERVICE HE RECEIVED RECENTLY AT HIS LOCAL VOLVO DEALERSHIP. *NJ THE CONSUMER WAS TRYING TO GET A RECALL ISSUE RESOLVED REGARDING THE FAN CONTROL MODULE. HOWEVER, HE WAS TOLD PREFERENTIAL WAS GIVEN TO CLIENTS THAT PURCHASED VEHICLES FROM THEM AND THE PART WOULD HAVE TO BE ORDERED. THE CONSUMER WENT TO ANOTHER DEALER AND WAS TOLD THE PART WOULD BE REPLACED WITHIN 3 DAYS, EVEN THOUGH THE CONSUMER PURCHASED HIS VEHICLE ELSE WHERE. *JB

Owner-reported narrative. Look up ODI 10281092 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT STATED WHILE DRIVING SHE NOTICED A VERY LOUD NOISE IN THE FRONT END OF THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HOSE THAT PROVIDED STEERING FLUID TO THE STEERING SYSTEM CAUSED THE STEERING RACK TO FAIL. THE STEERING RACK IS CURRENTLY BEING REPAIRED AT NO COST TO THE CONTACT. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 360 AND THE CURRENT MILEAGE WAS 400.

Owner-reported narrative. 360 miles reported. Look up ODI 10283440 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT DISCOVERED THAT NHTSA CAMPAIGN ID NUMBER 09V343000, ELECTRICAL SYSTEM, SOFTWARE RECALL IS RELATED TO HIS YEAR, MAKE AND MODEL VEHICLE. HE WAS DISPLEASED TO KNOW THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 999.

Owner-reported narrative. Look up ODI 10283901 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT STATED THAT WHEN THE ELECTRICAL SYSTEM MALFUNCTIONED THE SPEEDOMETER AND THE FUEL GAUGE STOPPED WORKING; LEAVING THE CONTACT UNAWARE OF SPEED AND THE AMOUNT OF FUEL IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD MAJOR ELECTRICAL PROBLEMS. THE BATTERY CAUSED THE ENTIRE ELECTRICAL SYSTEM TO MALFUNCTION. THE DEALER REPLACED THE BATTERY; HOWEVER, THE VEHICLE CONTINUED TO HAVE ELECTRICAL PROBLEMS. THE DEALER CONFIRMED THAT THEY WOULD REPLACE THE AUDIO CONTROL PANEL AND THE ELECTRONIC CONTR…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10374757 at NHTSA ↗

LOW COOLANT WARNING LIGHT COMES ON EVERY 2 - 3 MONTHS. VEHICLE CONTINUES TO NEED COOLANT ADDED AT REGULAR INTERVALS. DEALERSHIP HAS NOT BEEN ABLE TO FIND LEAK OR FAULT WITH WARNING LIGHT TO DATE. I AM CONVINCED THERE'S A MALFUNCTION YET TO BE DETERMINED. *TR

Owner-reported narrative. 32,700 miles reported. Look up ODI 10477949 at NHTSA ↗

BRAKE PADS ON PASSENGER SIDE/RIGHT REAR WEARING PREMATURELY OR FASTER THAN PADS ON OTHER WHEELS, OR IN RELATION TO OTHER 3 WHEELS. EITHER BRAKE CALIPERS ARE STICKING OR THERE IS A SOFTWARE OR ELECTRONIC BRAKING PROBLEM ON THE CAR. LOCAL VOLVO DEALER (ONLY ONE IN IDAHO) INDICATED THAT THE VOLVO REGIONAL REP INSTRUCTED SERVICE DEPARTMENT TO NOTIFY THEM OF EACH CASE THIS IS REPORTED BY AN OWNER - UNOFFICIAL TSB. *TR

Owner-reported narrative. 32,114 miles reported. Look up ODI 10503197 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT STATED THE TIRE PRESSURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE FRONT PASSENGER SIDE TIRE BECAME DEFLATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIRE PRESSURE SENSOR IN THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 67,000. UPDATED 09/02/14*LJ THE CONSUMER…

Owner-reported narrative. 67,000 miles reported. Look up ODI 10597442 at NHTSA ↗

TIRE PRESSURE MONITORING SYSTEM CATASTROPHIC FAILURE. WHILE CHECKING THE TIRE AIR PRESSURE ROUTINELY, TWO SEPARATE TIRE VALVES BROKE OFF AND THE TIRES WENT FLAT IMMEDIATELY. VOLVO REFUSED TO COVER THE REPAIR ($100 PER VALVE AND PRESSURE MONITORING SENSOR). I REPLACED ALL 4 AT LOCAL TIRE SHOP. THIS IS A DANGEROUS AND POSSIBLY LIFE THREATENING PROBLEM. WHAT IF THE VALVES BROKE OFF WHILE I WAS ON THE HIGHWAY? TO ADD INSULT TO INJURY, THE REPLACEMENT PARTS (VOLVO # 31302096 MADE IN FRANCE) ARE EXACTLY THE SAME AND HAVE NO CORROSION RESISTANCE OR RU…

Owner-reported narrative. 57,000 miles reported. Look up ODI 10606555 at NHTSA ↗

Reported: 2009-06-12 (June 12, 2009)

VOLVO IS RECALLING 17,614 MY 2008-2009 S80, V70, AND XC70 VEHICLES. THE ENGINE COOLING FAN MAY STOP WORKING DUE TO A SOFTWARE PROGRAMMING ERROR IN THE FAN CONTROL MODULE (FCM). DEPENDING ON DRIVING CONDITIONS, THE CUSTOMER MAY EXPERIENCE REDUCED AIR CONDITIONING PERFORMANCE, AND/OR RAPID INCREASE IN ENGINE COOLANT TEMPERATURE.

Consequence: THIS SITUATION MAY RESULT IN LOSS OF COOLING SYSTEM FUNCTION AND ENGINE FAILURE. THE DRIVER MAY NOT HAVE SUFFICIENT TIME TO REACT TO THE WARNING LIGHT(S) OR THE TEXT MESSAGE IN THE INSTRUMENT PANEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE FAN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2009. OWNERS MAY CONTACT VOLVO CUSTOMER CARE CENTER AT 1-800-458-1552.

Reported: 2009-09-01 (September 1, 2009)

VOLVO IS RECALLING MY 2008-2010 S80, MODEL YEAR 2009-2010 XC70 AND MODEL YEAR 2010 XC60 VEHICLES. UNDER CERTAIN CONDITIONS THE SOFTWARE WITHIN THE CENTRAL ELECTRONIC MODULE (CEM) MAY NOT SEND A SIGNAL TO THE FUEL PUMP ELECTRONIC MODULE (PEM). THIS MISSING SIGNAL TO THE PEM INHIBITS THE START OF THE FUEL PUMP. THE DRIVER MAY BE ABLE TO START THE ENGINE IN SPITE OF THE FUEL PUMP NOT BEING ACTIVATED DUE TO RESIDUAL PRESSURE IN THE FUEL SYSTEM. IN SOME CASES, THE DRIVER MAY BE ABLE TO DRIVE THE VEHICLE A SHORT DISTANCE AT IDLE BUT THEN THE ENGINE MAY STALL.

Consequence: IF THE VEHICLE STALLS IN CERTAIN CONDITIONS, A CRASH COULD OCCUR.

Remedy: DEALERS WILL DOWNLOAD SOFTWARE TO THE VEHICLES' CEM FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2009. VEHICLES IN DEALER'S INVENTORY WILL BE REPAIRED PRIOR TO DELIVERY. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2010-05-07 (May 7, 2010)

VOLVO IS RECALLING CERTAIN MODEL YEAR 2010 XC70 VEHICLES MANUFACTURED FROM DECEMBER 5, 2006 THROUGH OCTOBER 1, 2009 FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE FMVSS LABEL, TIRE AND LOADING INFORMATION LABEL AND A PAGE IN THE OWNER'S MANUAL CONTAIN INCORRECT MAXIMUM PERMISSIBLE INFLATION PRESSURE ACCORDING TO FMVSS 110.

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: THE CORRECTIVE ACTION IS TO UPDATE THE VEHICLES WITH A NEW FMVSS LABEL, TIRE AND LOADING INFORMATION LABEL AND TPMS SOFTWARE. VOLVO RETAILERS WILL ALSO APPLY A LABEL WITH CORRECT MAXIMUM TIRE PRESSURE INFORMATION TO THE OWNER'S MANUAL. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 14, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

Reported: 2010-11-08 (November 8, 2010)

VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.

Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.

Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.

Reported: 2020-06-30 (June 30, 2020)

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.