2015 Volkswagen TIGUAN: complaints, problems and recalls

BACKUP CAMERA SCREEN TOO DARK. CANNOT SEE WHAT IS BEHIND YOU. ALL SOFTWARE ADJUSTMENTS TRIED TO IMPROVE VIDEO I.E. INCREASE BRIGHTNESS DOES NOT HELP. CHECKED ANOTHER 2015 TIGUAN AT DEALER AND IT HAD SAME PROBLEM. WORRIED THAT POOR PERFORMANCE OF BACKUP CAMERA SYSTEM WILL NOT DETECT OBJECTS BEHIND VEHICLE WHEN BACKING UP. REPORTED PROBLEM TO DEALER AND WAS TOLD NOTHING COULD BE DONE.

Owner-reported narrative. 1,325 miles reported. Look up ODI 10720959 at NHTSA ↗

WATER SPOTS ON WINDOWS. THEY COLLECT DUST MAKING VISIBILITY DIFFICULT. CAN NOT REMOVE WATER SPOTS WITH ALCOHOL, AMMONIA, OR PROFESSIONAL FINE-CUT CLEANER.

Owner-reported narrative. 100 miles reported. Look up ODI 10788372 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

Owner-reported narrative. 5,000 miles reported. Look up ODI 10806332 at NHTSA ↗

WE CURRENTLY HAVE AN ISSUE WITH OUR BRAKING SYSTEM IN OUR 2015 VOLKSWAGEN TIGUAN. AT LOW SPEEDS THE CAR DOES NOT BRAKE PROPERLY. THE CAR WILL LOOSE ITS ABILITY TO BRAKE AND WILL MAKE A LOUD GRINDING SOUND. THIS HAPPENS AT RANDOM TIMES AND THE CAR MANUFACTURE CANNOT SEEM TO REPLICATE THE ISSUE. OUR CONCERN IS THAT WE HAVE TAKEN IT TO VOLKWAGEN TWICE; ON THE FIRST OCCASION THEY SAID THERE WAS NO ISSUE AND ON THE SECOND OCCASION THEY SAID IT WAS A BRAKE SEAL ISSUE. THE ISSUE IS STILL OCCURRING AND NOW THEY ARE MAKING STATEMENTS THAT AN OUTSIDE…

Owner-reported narrative. 8,500 miles reported. Look up ODI 10883887 at NHTSA ↗

THE SUNROOF GLASS EXPLODED WHILE WE WERE DRIVING DOWN THE FREEWAY. WE WERE SHOWERED WITH GLASS FRAGMENTS INCLUDING TINY SHARDS. SOME PIN PRICK SIZE INJURIES ON HANDS AND ARMS. WE WERE CRUISING AT 70MPH ON I-90 AT THE TIME OF THE EVENT. IT WAS ABOUT 65 DEGREES OUTSIDE AND WE HAD ONE REAR WINDOW DOWN FOR AIR SO INTERNAL TEMPERATURE WAS ABOUT THE SAME. *TR

Owner-reported narrative. 34,000 miles reported. Look up ODI 10914350 at NHTSA ↗

I WANT TO REFERENCE NHTSA COMPLAINT ID # 10883887, FILED ON 7/11/2016 BY ANOTHER CONSUMER, BECAUSE I HAVE EXPERIENCED EXACTLY THE SAME PROBLEM THAT THEY DESCRIBED WITH THE BRAKES ON MY 2015 VW TIGUAN. AS THEY SAID, THE PROBLEM OCCURS RANDOMLY, TYPICALLY WHEN THE BRAKES ARE APPLIED AT LOW SPEEDS, AND IN MY CASE, SOMETIMES (BUT NOT ALWAYS) IT SEEMS TO BE LINKED WITH APPLYING THE BRAKES ON A ROUGH ROAD THAT HAS POTHOLES OR AN UNEVEN SURFACE. THE VEHICLE LOSES BRAKING EFFECTIVENESS AND IT FEELS AS IF THE BRAKES ARE GRINDING METAL-ON-METAL (CONSIS…

Owner-reported narrative. 19,500 miles reported. Look up ODI 10935512 at NHTSA ↗

I PULLED MY 2015 TIGUAN OUT OF MY GARAGE AND BACKED OUT OF MY DRIVEWAY. I STARTED TO DRIVE BUT THERE WAS A STOPPED SCHOOL BUS A BLOCK AHEAD OF ME WITH CARS STOPPED BEHIND IT. I DROVE ABOUT 20 FEET AT NO MORE THAN 5 MPH AND STOPPED BEHIND THE LINE OF CARS AHEAD OF ME. SUDDENLY I HEARD A LOUD EXPLOSION AND TINY WHITE SHARDS OF GLASS WERE COVERING ME AND THE ENTIRE CABIN. I LOOKED UP AND SAW MY SUNROOF HAD EXPLODED AND BUBBLED UP. I TURNED MY CAR AROUND TO RETURN HOME AND CHUNKS OF GLASS STARTED TO FALL ON ME. WHEN I WAS SAFELY BACK IN MY DRIVEWAY…

Owner-reported narrative. 28,000 miles reported. Look up ODI 10969700 at NHTSA ↗

DRIVING DOWN THE FREEWAY GOING 70+MPH THE CAR MADE A LOUD THUD, LIKE A TIRE WAS BLOWN, THE WHEEL LOST CONTROL FOR A SECOND THE CAR ALMOST ROLLED. NO ENGINE LIGHT OR TIRE PRESSURE LIGHT CAME ON FOR WARNING. ALL TIRES WHERE INTACT. AFTER PULLING OVER THE CAR AND TRYING TO DRIVE THE CAR LOUD BANGING FROM UNDER THE CAR AND IT COULD NOT BE DRIVEN. WAS TOWED TO A VW SERVICE CENTER. VERY SCARY EXPERIENCE GOING 70MPH ON THE FREEWAY WHICH COULD HAVE ENDED IN A MAJOR CRASH.

Owner-reported narrative. 36,000 miles reported. Look up ODI 11012234 at NHTSA ↗

Reported: 2015-05-26 (May 26, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Tiguan vehicles manufactured January 22, 2015, to March 20, 2015. These vehicles may be equipped with Certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall began on June 12, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01A5.

Reported: 2016-01-28 (January 28, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

Consequence: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).

Reported: 2018-05-16 (May 16, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Reported: 2019-07-17 (July 17, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.