2012 Volkswagen TIGUAN: complaints, problems and recalls

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE REAR WHEELS SEIZED ABNORMALLY WITH THE ILLUMINATION OF THE ELECTRONIC EMERGENCY WARNING LIGHT AND CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE ON MORE THAN ONE OCCASION. THE DEALER WAS CONTACTED AND DIAGNOSED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 4,300.

Owner-reported narrative. 4,000 miles reported. Look up ODI 10445014 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING A RIGHT TURN, THE BRAKES EXHIBITED AN ABNORMAL NOISE WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 4,891.

Owner-reported narrative. 100 miles reported. Look up ODI 10445250 at NHTSA ↗

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

Owner-reported narrative. 680 miles reported. Look up ODI 10458932 at NHTSA ↗

ON 5/3/12 @ 12,000 MILES, I WAS SLOWING @ A YIELD (10MPH) AND MY TRANSFER CASE FELL ON MY DRIVE SHAFT BREAKING IT AND THE HEAT SHIELD. VW FIXED IT AND SAID IT COULD HAVE HAPPENED AT FACTORY BECAUSE A PIECE WAS MISSING THAT CAUSED THE TRANSFER BOLTS TO BACK OUT OF THE CASE. I COMPLAINED I WANTED A NEW CAR AND JILL, THE REGIONAL CASE MGR FOR VW CUSTOMER RELATIONS WOULDN'T APPROVE OF IT. ONCE THAT WAS FIXED, 5/30/12 MY TIRE PRESSURE LIGHT CAME ON AND MY RIGHT REAR TIRE BLEW. WENT TO CHANGE THE TIRE AND THE PIECE TO TAKE THE HUBCAP OFF WASN'T IN TH…

Owner-reported narrative. 12,000 miles reported. Look up ODI 10460986 at NHTSA ↗

FOR NO APPARENT REASON MANY INDICATOR LIGHTS SIGNAL AT THE SAME TIME INDICATING TIRE MONITORING SYSTEM NOT AVAILABLE, LICENSE PLATE LIGHT NOT WORKING, LEFT TURN SIGNAL NOT WORKING, BRAKES LIGHTS DO NOT LIGHT UP, ESC NOT FUNCTIONING. TRUNK ALSO WILL NOT UNLOCK. IT CAN BE RESET (I THINK, IT WORKED ON ONE EPISODE) BY MULTIPLE (10-15 TIMES STARTING AND RESTARTING CAR) AS THIS DEFAULT HAS ONLY HAPPENED A FEW TIMES AND I HAVE BEEN AWAY FROM HOME I AM UNSURE EXACTLY WHAT RESETS IT. STARTING AND RESTARTING THE VEHICLE THIS MANY TIMES CAN NOT BE GOOD …

Owner-reported narrative. 28,700 miles reported. Look up ODI 10482412 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE EPC AND ALTERNATOR WARNING INDICATORS. THE ENGINE RESTARTED AFTER TEN MINUTES. ONCE THE VEHICLE WAS IN OPERATION, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENOR WAS FAULTY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TEN DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE M…

Owner-reported narrative. 5,870 miles reported. Look up ODI 10490341 at NHTSA ↗

AFTER STOPPING AT A TRAFFIC CONTROL DEVICE, DRIVER ACCELERATED INTO AN INTERSECTION, AT WHICH TIME THE VEHICLE'S ENGINE STALLED. THE VEHICLE HAD TO BE PLACED INTO PARK, AND WAS THEN ABLE TO BE RESTARTED. THE DEALERSHIP'S SERVICE CENTER PERFORMED A FUEL PUMP PRESSURE TEST, RESULTING IN A FAILURE. IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED, AND NEEDED TO BE REPLACED. OWNER HAS TWO OF THESE VEHICLES (EXACT MODEL AND MODEL YEAR), AND THE SAME INCIDENT/EQUIPMENT FAILURE TOOK PLACE WITH BOTH VEHICLES DURING THE SPAN OF A MONTH. THE SAME PART…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10493431 at NHTSA ↗

I WAS MAKING A RIGHT TURN ON A RED LIGHT AND THE VEHICLE TURNED OFF ALMOST MID TURN, FORCING AN INCOMING CAR TO SWERVE QUICKLY TO THE NEXT LANE. THIS STALLING HAS OCCURRED ABOUT 4-5 TIMES IN A 6 MONTH TIME LAPSE. MAINLY IT HAS HAPPENED WHEN I'VE BEEN MOVING SLOW IN TRAFFIC, GOING THROUGH SPEED BUMPS AND LOCAL PARKING LOTS, BUT THE MOST SERIOUS WAS THE ONE I MENTIONED EARLIER. THIS IS MY SECOND TIGUAN, THE DEALERSHIP HAD CHANGED MY FIRST ONE BECAUSE OF THE SAME ISSUE, BUT NOW IT'S HAPPENING AGAIN WITH THIS ONE; BOTH HAVE BEEN NEW AND HAVE HAD LO…

Owner-reported narrative. 8,748 miles reported. Look up ODI 10494975 at NHTSA ↗

Reported: 2014-07-21 (July 21, 2014)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

Consequence: A vehicle stall increases the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

Reported: 2015-08-04 (August 4, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Reported: 2018-05-16 (May 16, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.