2013 Volkswagen ROUTAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
0 distinct recall campaigns
90,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 6 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 3 of 7 complaints (42.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 14.3% |
| Braking behavior | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 3 |
| Electrical System | 2 |
| Power Train | 2 |
| Seats:Front Assembly:Head Restraint | 1 |
Engine: 3; Electrical System: 2; Power Train: 2; Seats:Front Assembly:Head Restraint: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 1 |
| 2021 | 1 |
| 2023 | 2 |
2016: 1; 2017: 1; 2018: 1; 2019: 1; 2021: 1; 2023: 2
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10886240 · 2016-07-20 (July 20, 2016)
ENGINE WON'T START WHEN BRAKE PEDAL IS DEPRESSED WHILE VAN IS PARKED IN DRIVEWAY, GARAGE, AT GAS STATION, AT SORE PARKING LOT; ALARM HORN SOUNDS FOR NO REASON WHEN VAN IS PARKED; DOORS LOCK WHEN EXITING VEHICLE YET NO LOCK/FOB HAS BEEN PRESSED LOCKING BOTH ELDERLY PARENTS INSIDE VAN WHEN TEMPS. WERE -5 DEGREES OUTSIDE; ENGINE ONLY STARTS WHEN REMOTE START BUTTON ON KEY FOB IS USED, THEN THE ALARM HORN SOUNDS UNTIL VAN IS TURNED OFF AND RESTARTED. THE ISSUE IS CLEARLY THE T.I.P.M. MODULE WHICH HAS BEEN AN ISSUE ON SEVERAL CHRYSLER-BASED PRODUCTS…
Owner-reported narrative. 9,500 miles reported. Look up ODI 10886240 at NHTSA ↗
Owner report 11000862 · 2017-06-23 (June 23, 2017)
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN ROUTAN. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHOOK, JERKED, AND MISFIRED WHILE THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK VOLKSWAGEN LOCATED AT 2861 W JEFFERSON ST JOLIET, IL 60435 [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.
Owner-reported narrative. 74,000 miles reported. Look up ODI 11000862 at NHTSA ↗
Owner report 11150364 · 2018-11-09 (November 9, 2018)
VEHICLE WOULD SHUDDER SOMETIMES HARSHLY UNDER LIGHT THROTTLE AT 45-60MPH AND SMALL HILL OR ACCELERATION. DEALER DIAGNOSED A LEFT CYLINDER HEAD FAILURE AND CYLINDER MISFIRES. VEHICLE HAS APPROXIMATELY 80,000 MILES. NOT INCLUDED BY VIN AND FALLS JUST OUTSIDE THE MANUFACTURING DATE, WHICH RESULTED IN A MANUFACTURERS EXTENDED WARRANTY FOR SIMILAR FAILURES. REQUESTED ASSISTANCE FROM VW DUE TO THE SIMILARITY OF FAILURE AND CLOSE MANUFACTURING DATE FOR THE EXTENDED WARRANTY. VW DID NOT OFFER ASSISTANCE. HARD TO BELIEVE A VEHICLE JUST PRODUCED …
Owner-reported narrative. 80,000 miles reported. Look up ODI 11150364 at NHTSA ↗
Owner report 11222514 · 2019-06-25 (June 25, 2019)
THE TEMPERATURE GAUGE CONSTANTLY MOVING TO 220 THERMOSTAT WATER PUMP AND SENSOR WAS CHANGED WITH NEW ANTIFREEZE. ITS STILL DOING YHE SAME THING. I NOTIVED SEVERAL PEOPLE ARE HAVING THE SAME PROBLEM. IT DOESN'T MATTER IF I AM STATIONARY OR MOVING II WILL MOVE.
Owner-reported narrative. Look up ODI 11222514 at NHTSA ↗
Owner report 11426930 · 2021-07-29 (July 29, 2021)
The contact owns a 2013 Volkswagen Routan. The contact stated while driving 50 mph, he started to hear an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that he replaced the intake manifold and the check engine warning light disappeared. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact also called a second local dealer Volkswagen of St. Augustine (…
Owner-reported narrative. 128,000 miles reported. Look up ODI 11426930 at NHTSA ↗
Owner report 11522689 · 2023-05-18 (May 18, 2023)
The contact owns a 2013 Volkswagen Routan. The contact stated while driving approximately 40-50 MPH, the passenger’s side front headrest prematurely deployed without impact. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 100,000.
Owner-reported narrative. 100,000 miles reported. Look up ODI 11522689 at NHTSA ↗
Owner report 11525585 · 2023-06-06 (June 6, 2023)
The contact owns a 2013 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle would suddenly shut off. After restarting the vehicle, the vehicle operated normally. During the failure, no warning lights were illuminated. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 130,000.
Owner-reported narrative. 130,000 miles reported. Look up ODI 11525585 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.