2023 Toyota VENZA HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
3 distinct recall campaigns
1,800 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 4 of 21 complaints (19.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 38.1% |
| Steering behavior | 2 | 9.5% |
| Transmission and shifting | 1 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Exterior Lighting | 3 |
| Service Brakes | 3 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Vehicle Speed Control | 2 |
Electrical System: 4; Forward Collision Avoidance: Automatic Emergency Braking: 4; Exterior Lighting: 3; Service Brakes: 3; Unknown Or Other: 3; Air Bags: 2; Forward Collision Avoidance: Warnings: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 7 |
| 2026 | 4 |
2023: 6; 2024: 4; 2025: 7; 2026: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 8 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11504199 · 2023-01-28 (January 28, 2023)
Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues with the vehicle regarding brakes and acceleration. The car had less than 250 miles on it. Issue was reported to the dealer from where it was purchased after the collision. Vehicle is likely totaled pending an assessment by the in…
Owner-reported narrative. 250 miles reported. Look up ODI 11504199 at NHTSA ↗
Owner report 11518829 · 2023-04-25 (April 25, 2023)
The contact owns a 2023 Toyota Venza. The contact stated that while his wife was driving out of the garage at an undisclosed speed, the transmission was shifted into drive (D); however, his wife's foot slipped off the brake pedal and the vehicle crashed into their residence. The contact stated that the forward collision sensing system failed to operate. No injury was sustained. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and dispatched a third-party engi…
Owner-reported narrative. 86 miles reported. Look up ODI 11518829 at NHTSA ↗
Owner report 11535986 · 2023-08-02 (August 2, 2023)
When using low beam lights there are two dark spots being projected
Owner-reported narrative. Look up ODI 11535986 at NHTSA ↗
Owner report 11543683 · 2023-09-10 (September 10, 2023)
Head on collision driving 40-45 MPH - a Mercedes pulled out in front of me and I slammed into their vehicle. My air bags did not deploy nor was there auto braking system. The crash indicator also did not call the police. My car is totaled. There is no way this vehicle is not part of your recent recalls. I was injured by the seat belt and have chest pain- this could have been avoided had my air bags deployed
Owner-reported narrative. Look up ODI 11543683 at NHTSA ↗
Owner report 11550015 · 2023-10-15 (October 15, 2023)
When the headlights are on Low, not High beam, there is a dark horizontal round area and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an a large dark basket ball. It is only the left headlight. This shadow area prevents full illumination of the roadway on the left side of the of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Forum, this problem is across the board for the Toyota vehicl…
Owner-reported narrative. Look up ODI 11550015 at NHTSA ↗
Owner report 11551292 · 2023-10-23 (October 23, 2023)
While driving on the interstate the volume on the radio went to full max volume, blasting in our ears, scaring us and in a frantic mode tried to shut it off with no avail almost could have caused an accident. None of the controls on the panel or steering wheel would turn it off. Finally after numerous attempts in a frantic manner was able to power off the audio. Controls wouldn’t respond until I did a reboot the next day.
Owner-reported narrative. Look up ODI 11551292 at NHTSA ↗
Owner report 11582113 · 2024-04-10 (April 10, 2024)
The contact owns a 2023 Toyota Venza. The contact stated that while at a complete stop, the vehicle accelerated without warning as the accelerator pedal was released. As a result of the failure, the contact crashed into the rear end of another vehicle. The air bags did not deploy upon impact. A police report was not filed and no injuries were reported. The vehicle resumed normal operation after the failure. The vehicle was later towed to the dealer where they were unable to duplicate the failure. The contact was initially informed that the ev…
Owner-reported narrative. 2,600 miles reported. Look up ODI 11582113 at NHTSA ↗
Owner report 11585181 · 2024-04-25 (April 25, 2024)
The contact owns a 2023 Toyota Venza. The contact stated that while his wife was attempting to park the vehicle and with her foot on the brake pedal, the vehicle suddenly accelerated on its own. As a result, the driver collided with another parked vehicle ahead, lightly damaging the front of the vehicle. No warning lights were illuminated. The air bags did not deploy. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was not filed, and no injuries were reported. The manufacturer wa…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11585181 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V548000 · Equipment:Other:Labels
Reported: 2024-07-23 (July 23, 2024)
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA campaign record ↗25V595000 · Electrical System: Instrument Cluster/Panel
Reported: 2025-09-11 (September 11, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
NHTSA campaign record ↗25V744000 · Back Over Prevention:Display Function
Reported: 2025-10-30 (October 30, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA campaign record ↗