2023 Toyota VENZA HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
3 distinct recall campaigns
1,800 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 4 of 21 complaints (19.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 38.1% |
| Steering behavior | 2 | 9.5% |
| Transmission and shifting | 1 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Exterior Lighting | 3 |
| Service Brakes | 3 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Vehicle Speed Control | 2 |
Electrical System: 4; Forward Collision Avoidance: Automatic Emergency Braking: 4; Exterior Lighting: 3; Service Brakes: 3; Unknown Or Other: 3; Air Bags: 2; Forward Collision Avoidance: Warnings: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 7 |
| 2026 | 4 |
2023: 6; 2024: 4; 2025: 7; 2026: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 8 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11504199 · 2023-01-28 (January 28, 2023)
Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues with the vehicle regarding brakes and acceleration. The car had less than 250 miles on it. Issue was reported to the dealer from where it was purchased after the collision. Vehicle is likely totaled pending an assessment by the in…
Owner-reported narrative. 250 miles reported. Look up ODI 11504199 at NHTSA ↗
Owner report 11518829 · 2023-04-25 (April 25, 2023)
The contact owns a 2023 Toyota Venza. The contact stated that while his wife was driving out of the garage at an undisclosed speed, the transmission was shifted into drive (D); however, his wife's foot slipped off the brake pedal and the vehicle crashed into their residence. The contact stated that the forward collision sensing system failed to operate. No injury was sustained. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and dispatched a third-party engi…
Owner-reported narrative. 86 miles reported. Look up ODI 11518829 at NHTSA ↗
Owner report 11551292 · 2023-10-23 (October 23, 2023)
While driving on the interstate the volume on the radio went to full max volume, blasting in our ears, scaring us and in a frantic mode tried to shut it off with no avail almost could have caused an accident. None of the controls on the panel or steering wheel would turn it off. Finally after numerous attempts in a frantic manner was able to power off the audio. Controls wouldn’t respond until I did a reboot the next day.
Owner-reported narrative. Look up ODI 11551292 at NHTSA ↗
Owner report 11620694 · 2024-10-18 (October 18, 2024)
My wife owns this Toyota Venza. On October 9, 2024, I took the vehicle to the dealership for maintenance and all regular checkups passed. No sensor lights nor problem lights were on during the incident. On October 16, 2024 my wife was parking in a spot to pick up the mail in our community's mailbox. She pressed the brake and tried to park the vehicle when suddenly the motor accelerated over the parking lines on its own to a small hill continuously. My wife tried to press the brake multiple times with no success and the motor continued acceler…
Owner-reported narrative. Look up ODI 11620694 at NHTSA ↗